Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Édimbourg

The Roseate Edinburgh

The Roseate, 4 W Coates, Edinburgh EH12 5JQ, Royaume-Uni, Édimbourg

4.54.5/5564 reviews · Google rating
  • Member of Small Luxury Hotels of the World
  • Intimate setting in central Edinburgh
  • Refined design blending period charm and modern comfort

Hotel 5-star in Edinburgh, in the heart of Edinburgh, featuring Small Luxury Hotels of the World membership, refined design and intimate ambience.

Is The Roseate Edinburgh well located for exploring Edinburgh city centre?

Yes. The hotel sits in a central area, with straightforward access to major sights and Edinburgh’s cultural life.

Several places can be reached on foot, including Fountain Park, Dean Bridge, the conference centre and Edinburgh Castle, depending on your pace.

What type of accommodation does The Roseate Edinburgh offer?

The Roseate Edinburgh is a five-star hotel with an intimate feel, suited to a calm and well-run city stay.

It works well for couples and business travellers alike, with air conditioning, daily housekeeping and a 24-hour concierge.

What budget should you expect for a room at The Roseate Edinburgh or in Edinburgh?

Rates vary with the season, your dates and the room category. Edinburgh can shift noticeably during busier periods.

The safest approach is to check your exact dates or contact the Concierge to narrow down the most suitable option for your stay.

A word from the Concierge

The Roseate Edinburgh through the Concierge's eyes

Located in Edinburgh, The Roseate Edinburgh is a 5★ hotel distinguished by its elegance and warm atmosphere. It is part of the Small Luxury Hotels of the World network, ensuring quality service and attention to detail. The hotel lies in a central area, providing easy access to local attractions and Scottish culture.

What sets this establishment apart is its intimate ambiance and refined design. Guests appreciate the blend of modern comfort and traditional charm. The hotel attracts a diverse clientele, from couples seeking a romantic getaway to business travelers looking for a peaceful setting.

Before visiting, it is advisable to check availability, especially during peak tourist seasons. Solo travelers and families also find suitable options, thanks to tailored services. Common areas are conducive to relaxation, while the staff remains attentive to guests' needs.

_My tip from the Concierge: book your stay several months in advance to secure the best deals and optimal availability._

Why choose The Roseate Edinburgh?

The Roseate Edinburgh is an exceptional address in Édimbourg, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Member of Small Luxury Hotels of the World
  • Intimate setting in central Edinburgh
  • Refined design blending period charm and modern comfort

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A Quiet Breakfast Before the City

    Beginning the day at The Roseate Edinburgh means enjoying one of the most useful luxuries in a city stay: calm. Before the busy streets, visits and rhythm of Edinburgh, breakfast becomes a moment of grounding. It reflects the spirit of the house, combining discreet attention, comfort and measured elegance, ideal for easing into the day without haste.

    Signature maisonIncluded in your stay
  • A Hushed Return After a Day in Edinburgh

    After the hills, museums, historic districts or business meetings, returning to the hotel’s intimate atmosphere becomes part of the experience itself. This sense of refuge, rare in a heavily visited capital, is what distinguishes The Roseate Edinburgh: a place where one slows down, truly rests, and where the city continues to resonate without overwhelming.

    Atmosphère intimisteIncluded in your stay
  • Tailored Stays with 24-Hour Concierge

    The round-the-clock concierge allows the stay to be adjusted with ease: sightseeing recommendations, logistical assistance, organisation of key moments or handling of unexpected changes. In a city as layered as Edinburgh, this service genuinely changes the experience. It allows guests to travel more freely, with the reassurance that someone is available at every stage.

    Conciergerie 24h/24Reservation required
  • A Romantic Escape in a Human-Scale Address

    For couples, The Roseate Edinburgh offers a particularly well-judged setting: neither impersonal nor theatrical, but elegant, warm and conducive to a genuine escape. The intimacy of the property, its refined design and its more hushed than showy rhythm are especially well suited to a stay for two, whether for a weekend or a few days of discovery.

    Pour les couplesIncluded in your stay
  • An Elegant Base for Business Travel

    Business travellers will find here a valuable alternative to larger, more anonymous hotels. The central setting, calm atmosphere, 24-hour reception and essential services such as laundry, luggage storage and wake-up calls create a dependable and soothing base. The property allows professional efficiency and quality of stay to coexist without contradiction.

    Business friendlyIncluded in your stay
  • Final Hours in the City Without Constraints

    Thanks to luggage storage and continuous service, it becomes possible to make full use of an early arrival or a late departure. A final museum visit, an extra walk, a leisurely lunch or a few purchases can be arranged without the burden of bags. This discreet comfort often makes all the difference in a well-planned city break.

    Confort pratiqueIncluded in your stay

Restaurants & bars

2 on-site dining venues.

  • Dunstane Restaurant and Bar

    Bar

    Highlights

    • modern Scottish cuisine
    • a kitchen serving modern Scottish cuisine from seasonal ingredients
    Practical information

    The concierge’s wordAt Dunstane Restaurant and Bar, go for a bar stop with modern Scottish cuisine built around seasonal ingredients.

  • KIN by Gary Maclean and Bar

    Bar

    Chef: Gary Maclean
    Chef: Gary Maclean

    Highlights

    • cuisine écossaise moderne
    • impressionnante collection de whisky et de gins artisanaux
    Practical information

    The concierge’s wordFor a well-judged stop, head to KIN by Gary Maclean and Bar: modern Scottish cooking, then a whisky or craft gin to match your mood.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets not allowed.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: The Roseate, 4 W Coates, Edinburgh EH12 5JQ, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 564 reviews

5/5Darian Sandmartin

we had an exceptional stay at this hotel — it will be remember for many years to come! I especially appreciated the amazing room in the main house to which we were upgraded from a small room in the house across the…

3/5Tasneem Akhtar

Overall: A compact and well located hotel that unfortunately falls far short of expectations for its price bracket due to poor service, lack of comfort, and zero attention to detail. The Lowlights The Room (Hampton…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Fountain ParkTourist attraction

    887 m · 11 min walk

    Fountain Park, a tourist attraction 887 meters away, offering various leisure and entertainment activities.

    Practical information

    The concierge’s wordFor a leisure and entertainment break in Edinburgh, Fountain Park works well at the end of the day or if you're traveling with family.

  • Dean BridgeHistoric landmark

    1.2 km · 14 min walk

    Dean Bridge, a historic bridge with remarkable architecture, is accessible on foot from the hotel.

    Practical information

    The concierge’s wordFor a short walkable break, head to Dean Bridge: its remarkable architecture makes it a lovely pause for anyone who enjoys historic sites.

  • Edinburgh International Conference CentrePerforming arts

    1.2 km · 15 min walk

    Event venue located 1.2 km away, hosting various events and conferences.

    Practical information

    The concierge’s wordHandy if your stay includes an event or conference: this performance venue makes an easy addition to your schedule in Edinburgh.

  • The Johnnie Walker ExperienceTourist attraction

    1.4 km · 17 min walk

    Tourist attraction located 1.4 km away, dedicated to the world of whisky and the history of the Johnnie Walker brand.

    Practical information

    The concierge’s wordFor a whisky-themed break in Edinburgh, The Johnnie Walker Experience immerses you in the brand’s story and world.

  • Château d'ÉdimbourgHistoric landmark

    1.8 km · 3 min by car

    Edinburgh Castle, a historic fortress overlooking the city, open for visits.

    Practical information

    The concierge’s wordFor a historical break with views over Edinburgh, Edinburgh Castle is best visited at the start or end of the day.

  • The Vennel Viewpoint Edinburgh CastleTourist attraction

    2.0 km · 3 min by car

    Viewpoint in Edinburgh, providing a panoramic view of the castle.

    Practical information

    The concierge’s wordFor a photo break or a quiet moment, head to The Vennel Viewpoint Edinburgh Castle for panoramic views of the castle.

  • Camera Obscura & World of IllusionsMuseum

    2.1 km · 4 min by car

    Museum 2.1 kilometers away, offering interactive experiences and optical illusions.

    Practical information

    The concierge’s wordIf you’re in the mood for a playful break in Edinburgh, this museum works well for a light moment around interactive experiences and optical illusions.

  • National Gallery of ScotlandArt gallery

    2.1 km · 4 min by car

    Art gallery located 2147 meters away, showcasing a collection of Scottish and European artworks.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, the National Gallery of Scotland brings together Scottish and European works, ideal for art lovers.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Princes Street GardensGarden

    2.0 km · 3 min by car

    Princes Street Gardens, a public garden providing green space in the heart of Edinburgh.

    Practical information

    The concierge’s wordFor a green break in the heart of Edinburgh, head to Princes Street Gardens, ideal for catching your breath between plans or after a day in town.

  • Jardin botanique royal d'ÉdimbourgBotanical garden

    2.5 km · 4 min by car

    Botanical garden to visit, featuring a variety of plants and landscapes.

    Practical information

    The concierge’s wordFor a calm break in Edinburgh, the Royal Botanic Garden is well suited to a stroll among varied plants and changing landscapes.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Roseate Edinburgh?

    Check-in is available from 3 PM and check-out must be completed by 12 PM on the day of departure.

  • Can I do an early check-in?

    An early check-in may be offered subject to room availability on the day of your arrival, and your luggage can be stored while you wait.

  • Does the hotel offer a late check-out service and under what conditions?

    Late departures may be considered subject to availability and must be requested from hotel services, with fees potentially applying depending on the chosen time.

  • What documents are required at check-in at the hotel?

    It is advisable to present a valid ID and a credit card for guarantee and payment of any extras at the reception.

  • How is the handing over and returning of room keys managed?

    Room keys are generally magnetic cards handed out at the reception and must be returned at the front desk upon departure.

  • Does the hotel have parking?

    A private on-site parking is offered, generally one space per room, with an indicative daily rate of around £20, to be confirmed at the time of booking.

  • Are airport transfers offered?

    Airport transfers can be arranged through the concierge or reception, which will book a taxi or private car according to your flight schedule.

Location & Access

  • Where exactly is The Roseate Edinburgh located in Edinburgh?

    The hotel is located at 4 West Coates, in the Haymarket area, approximately 1 mile from Edinburgh city centre and Princes Street.

  • What is the distance between Roseate, in Edinburgh, and the city centre?

    The Roseate Edinburgh is about 1.6 km from the city centre, which is approximately a 20 to 25-minute walk or a few minutes by taxi or tram from Haymarket.

  • What is the distance between the hotel and the airport?

    The Roseate Edinburgh is located about 6 miles from Edinburgh Airport, which is approximately 15 to 25 minutes by car depending on traffic.

  • How do I get to The Roseate Edinburgh from the main train stations in the city?

    The hotel is easily accessible by tram or train to Haymarket station, which is a very short walk from the establishment.

  • Can you walk from Edinburgh city centre to Murrayfield Stadium while staying at the hotel?

    It is possible to walk from the city centre to Murrayfield Stadium, which is located about 1 mile from the hotel, in approximately twenty minutes.

  • Where is the hotel parking located and should it be reserved in advance?

    The hotel parking is located just in front of or behind the buildings, with limited spaces available, so it is advisable to reserve in advance if possible.

Rooms & Amenities

  • What type of accommodation does Roseate Edinburgh offer?

    The Roseate Edinburgh has 35 rooms spread across two Victorian houses, ranging from classic rooms to more spacious suites.

  • What amenities can be found in the hotel rooms?

    The rooms are equipped with quality bedding, an en-suite bathroom, a television, a tea/coffee tray, and toiletries, with amenities varying according to the booked category.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge in the hotel for residents, generally accessible in the rooms and common areas.

  • How many people can stay in one room at The Roseate Edinburgh?

    Some rooms can accommodate up to three or four people depending on the category, with the possibility of an extra bed for a child in Executive rooms or suites.

  • Does the hotel have multiple buildings and are the rooms different?

    Rooms located in two distinct buildings, Dunstane House and Hampton House, are offered, each with its own style, but the amenities remain comparable.

Included Services

  • What basic services are included in the room price?

    The room rate generally includes accommodation, Wi-Fi, and access to the hotel's common areas, with breakfasts and other services often charged separately depending on the booked offer.

  • What free services are offered to guests staying at the hotel?

    Wi-Fi, on-site parking when included in the chosen offer, and access to the hotel's lounges are among the services frequently offered to residents.

  • What services incur additional charges during the stay?

    Additional services such as room service, drinks at the bar, meals at the restaurant, and certain in-room extras may be charged extra and settled at check-out.

  • Is the housekeeping service provided daily?

    A daily housekeeping service is provided in the rooms, with replacement of towels and toiletries as needed and according to the length of stay.

  • Is a concierge or assistance service available to organise my stay?

    The reception can assist in booking tours, taxis, and restaurants, in addition to the included services, through concierge or guest relations services.

Dining

  • What dining services are offered on-site at The Roseate Edinburgh?

    The hotel has a restaurant, The Dunstane Restaurant & Bar, which serves breakfast in the morning as well as lunch, afternoon tea, and dinner.

  • What type of breakfast is offered?

    An à la carte breakfast with cooked options and a continental breakfast are served each morning, featuring Scottish specialities and hot beverages.

  • What are the breakfast hours at the hotel?

    Breakfast is generally served from 7:30 AM to 10:30 AM, with timings varying by day and season, so it is advisable to check upon arrival.

  • Does the hotel have a bar or lounge for evening drinks?

    The hotel bar offers a drinks and cocktail menu, including a selection of Scottish whiskies, as well as snacks and light meals at certain times.

  • Are vegetarian or special dietary options available at the restaurant?

    Vegetarian options and, upon request, adaptations for special diets can be offered by the restaurant, provided the establishment is informed in advance.

Spa & Wellness

  • What wellness facilities are available at The Roseate Edinburgh?

    The Roseate Edinburgh does not have a spa or pool on-site, but can direct guests to nearby wellness establishments.

  • Does the hotel have a pool?

    No, the hotel does not have an indoor or outdoor pool on-site.

  • Is there a sauna, steam room, or jacuzzi in the establishment?

    The hotel does not offer a sauna, steam room, or jacuzzi on-site, but can recommend partner spas in Edinburgh for these services.

  • Can massages or wellness treatments be booked through the reception?

    Massages or treatments can be arranged through external partners upon request, subject to availability and at an additional cost.

  • Is the atmosphere of the hotel rather calm and conducive to relaxation?

    The setting of the Victorian houses and lounges provides a calm atmosphere conducive to relaxation, even in the absence of dedicated spa facilities.

Activities & Leisure

  • What major tourist attractions are easily accessible from The Roseate Edinburgh?

    The hotel's central location allows easy access to major attractions such as Edinburgh Castle, the Royal Mile, or Princes Street by transport or on foot.

  • Can guided tours and excursions be booked directly from the hotel?

    Excursions to the Highlands, guided city tours, and whisky tastings can be arranged through the concierge or reception.

  • Does the hotel offer a gym or fitness area?

    The hotel does not have a gym on site, but options for fitness clubs or jogging in the area can be recommended.

  • Is the establishment well located for attending a match or shopping in the city?

    The location allows easy access to Murrayfield for matches or concerts, as well as shopping districts for shopping and dining.

  • Are two days enough to visit Edinburgh while staying at The Roseate Edinburgh?

    Two days allow you to see the main sites of Edinburgh, but a longer stay offers more time to explore the city and its surroundings, especially if you are staying at The Roseate Edinburgh.

Family & Kids

  • Is The Roseate Edinburgh suitable for a family stay with children?

    The hotel can accommodate families, with some Executive rooms and suites allowing for an extra child's bed or accommodating multiple people together.

  • Are cots or extra beds available for children?

    Cots or extra beds can be provided in certain room categories, generally upon prior request and subject to availability.

  • Does the restaurant offer child-friendly options?

    Children's menus or suitable portions can be offered at the restaurant, particularly at breakfast and during main meals.

  • Is the hotel area suitable for stays with young children?

    The calm and residential environment of West Coates is well-suited for families, with quick access to parks and family attractions in the city.

Pets

  • Are pets allowed at The Roseate Edinburgh?

    Yes, the hotel is dog friendly and accepts dogs in all rooms, for an additional fee per stay that includes a bed, bowls, and small treats.

  • Is there an extra charge for staying with a dog at the hotel?

    An additional charge of approximately £30 per stay may apply for dogs, which includes dedicated amenities such as a bed, bowls, and treats, to be confirmed at the time of booking.

  • In which areas of the hotel are dogs allowed or not?

    Dogs are generally allowed in the rooms, outdoor areas, and certain lounges, but not in the main restaurant, in accordance with the hotel's policy.

  • Should the hotel be notified in advance if coming with a pet?

    It is recommended to inform the hotel of your pet's presence at the time of booking so that the room and necessary amenities can be prepared in advance.

Accessibility

  • Is The Roseate Edinburgh suitable for people with reduced mobility?

    The establishment is spread over several levels, with stairs and some access potentially limited for people with reduced mobility depending on the reserved room.

  • Are there easily accessible rooms without many stairs?

    Some ground floor or more easily accessible rooms may be available, so it is important to specify your accessibility needs when booking.

  • Is access to the common areas (reception, restaurant, bar) easy for disabled persons?

    The common areas may have steps or narrow passages, and the hotel can offer assistance with luggage and internal movements.

Billing & Policies

  • What payment methods are accepted at The Roseate Edinburgh?

    Payment for stays is generally made by credit card or cash, with major credit cards accepted, and a pre-authorisation may be requested upon arrival.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked; some offers are cancellable up to a certain deadline, while non-refundable rates do not allow for changes.

  • Are there any local taxes to pay?

    Local taxes or fees may apply in addition to the room rate according to current regulations; details are provided at the time of booking.

  • What is the average price of a room in a hotel in Edinburgh comparable to The Roseate Edinburgh?

    The average price of a room in Edinburgh varies depending on the season and events, with luxury hotels and boutique hotels like The Roseate Edinburgh generally positioned in a high-end range.

  • Which hotel group does Roseate and The Roseate Edinburgh belong to?

    The Roseate brand is part of the Roseate Hotels & Resorts group, distinct from large international groups like Marriott or Hilton.

Sustainability

  • What sustainable actions are implemented by The Roseate Edinburgh?

    The hotel promotes eco-friendly practices such as the reasonable use of linen, carefully selected bathroom products, and a focus on waste reduction.

  • Does the hotel offer to reuse bed linen to limit environmental impact?

    Guests are encouraged to reuse towels and sheets to limit water and energy consumption, with the option to request more frequent changes if necessary.

  • Does the hotel restaurant use local or seasonal products?

    The restaurant sources local and seasonal products as much as possible, thus supporting local producers and reducing carbon footprint.

  • Where can I find information about the hotel's environmental commitments during my stay?

    Detailed information about The Roseate Edinburgh's CSR policy and ecological initiatives can be obtained from the reception or through the documentation available on-site.

The Concierge answers — The Roseate Edinburgh

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Edinburgh Airport and The Roseate Edinburgh?

    The concierge can organise a private transfer by car or van between Edinburgh Airport and The Roseate Edinburgh, with personalised welcome and schedules tailored to your flights.

  • How can I easily organise the round trip between the hotel and Edinburgh Castle?

    The concierge can book a taxi or a private hire vehicle to drop you off at Edinburgh Castle and suggest the return route by public transport or taxi based on your visit's end time.

  • For an early departure, can you organise my journey from the hotel to Waverley Station?

    The concierge can advise on the fastest tram or train route from Haymarket and, if necessary, book a taxi for early or late connections.

  • Is it possible to book a chauffeur-driven car for the evening from the hotel?

    The concierge can arrange a chauffeur-driven car for the evening, including waiting outside the restaurant and returning to the hotel at your desired time.

  • Can you arrange transport between the hotel and Murrayfield Stadium on match days?

    The concierge can book a taxi or shared transfer to Murrayfield and indicate the ideal departure time based on expected crowds on match or concert days.

Restaurant Reservations

  • Can you book a fine dining restaurant in downtown Edinburgh for dinner?

    Reservations are made through the concierge, who can suggest tables at fine dining restaurants near the Royal Mile or Princes Street based on your preferences and budget.

  • Can you recommend and book a traditional Scottish restaurant near the hotel?

    The concierge can suggest local addresses for haggis, whisky bars, and modern Scottish cuisine, and handle reservations based on your dates and times.

  • I have food allergies, can you arrange a restaurant suitable for my diet?

    The concierge can identify gluten-free or vegan options and book a suitable restaurant, informing the establishment of your dietary restrictions in advance.

  • Can you book an afternoon tea for a birthday during our stay?

    The concierge can organise a refined afternoon tea at the hotel or at a partner establishment in the city centre, with a reserved time and special options upon request.

Spa Bookings

  • Can the hotel arrange a massage or spa treatments at a partner establishment?

    The concierge can book treatments for you at a partner spa in Edinburgh, with choices of times, treatments, and, if needed, arrange round-trip transport.

  • Can you create a wellness half-day with spa and treatments during my stay?

    The concierge can coordinate a wellness package including massage, external spa access, and transfer, taking into account the duration of your stay and your budget.

  • Is it possible to book a couples spa treatment through the hotel?

    The concierge can recommend spas offering couples treatments and make the necessary reservations based on your availability.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the old town and Edinburgh Castle?

    The concierge can arrange a private or small group guided tour of the historic centre, including Edinburgh Castle and the Royal Mile, with a French-speaking guide upon request.

  • Can the hotel book a day trip to the Highlands or Loch Ness?

    The concierge can book day trips to the Highlands, Loch Ness, or distilleries, with transport to and from the hotel in the evening.

  • Could you book a guided night tour on ghosts or Harry Potter?

    The concierge can recommend ghost or Harry Potter-themed tours and reserve tickets for night tours departing from the city centre.

Special Occasions

  • Can you prepare a romantic room decoration for a marriage proposal?

    The concierge can organise a romantic room decoration with petals, LED candles, champagne, and pastries, coordinated with your arrival time.

  • Can the hotel help organise a small birthday party on-site?

    The concierge can book a photographer, arrange a bouquet, a personalised cake, and a special table at the bar or restaurant for the event.

  • Is it possible to have a bouquet of flowers or champagne delivered to the room before our arrival?

    The concierge can handle the florist order, delivery, and setup in the room before your arrival or at the desired time.

Shopping & Luxury Services

  • Can you recommend a luxury shopping route (cashmere, tweed, whisky) in Edinburgh?

    The concierge can recommend quality cashmere, tweed, and whisky shops, and suggest a shopping itinerary around Princes Street and George Street.

  • Is it possible to organise a private shopping session with personalised assistance?

    The concierge can arrange a personalised shopping appointment with a stylist or VIP service in certain partner shops, upon request and subject to availability.

  • Can you take care of the dry cleaning of my evening outfits during my stay?

    The concierge can direct you to a high-end dry cleaner nearby and arrange for drop-off and pick-up directly at the hotel reception.

Family Activities

  • Can you recommend suitable activities for visiting Edinburgh with young children?

    The concierge can suggest suitable activities, such as interactive tours, parks, and children's museums, and arrange priority ticket bookings if necessary.

  • Is it possible to book a babysitting service through the hotel for an evening?

    The concierge can arrange a babysitting service with a trusted partner agency, depending on the desired times and subject to availability.

Personalized Experiences

  • Can you build a personalised programme to discover Edinburgh in just two days?

    The concierge can create a tailored itinerary for two days including must-see attractions, good addresses, and transport advice to optimise your exploration of the city.

  • Can the hotel organise a private whisky tasting for a small group of friends?

    The concierge can organise a private whisky tasting in a specialised bar or distillery, with a selection of whiskies based on your level of knowledge.

  • Can you help me organise a photo shoot at the most beautiful viewpoints in Edinburgh?

    The concierge can recommend and book a photographer or a private guided tour focused on the most beautiful viewpoints in Edinburgh for a photo shoot.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits