Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Zermatt

The Omnia

Zermatt

4.94.9/5681 reviews · Google rating

Hotel 5-star in Zermatt, Switzerland, in the heart of Zermatt, featuring Matterhorn views, contemporary design and easy slope access.

What makes The Omnia in Zermatt stand out?

The Omnia stands out for its setting in Zermatt, close to the ski slopes and hiking trails, with a striking view of the Matterhorn.

The hotel combines contemporary design, traditional touches and a hushed atmosphere. It suits couples and travellers looking for a quieter mountain stay.

What budget should you expect for a room at The Omnia in Zermatt?

Rates at The Omnia vary with the season, your dates and the room category. Ski periods and view-led stays can affect the price.

For an exact budget, it is best to check your dates or contact the Concierge. That also helps you compare the most suitable room options.

Can you dine at The Omnia and use a wellness area?

Yes, The Omnia has its own restaurant, which is practical after a day of skiing or walking. Dinner is served in a calm, considered setting.

The hotel also offers wellness spaces that are especially welcome after the slopes. They are useful for unwinding before dinner or at the end of the day.

A word from the Concierge

The Omnia through the Concierge's eyes

The Omnia is a five-star hotel located in Zermatt, Switzerland, in the heart of the Swiss Alps. This property is close to famous ski slopes and hiking trails. The Omnia offers stunning views of the Matterhorn, an iconic mountain in the region. The location is perfect for nature lovers and winter sports enthusiasts. What sets The Omnia apart is its refined atmosphere and attentive service. Guests appreciate the contemporary design blended with traditional elements. The hotel features modern facilities while maintaining a warm ambiance. Common areas are designed for relaxation after an active day in the mountains. Before you go, know that The Omnia is ideal for couples and travelers seeking tranquility. In winter, it attracts ski enthusiasts, while in summer, it appeals to hikers. Reservations are recommended, especially during peak season. _My tip from the Concierge: consider booking your ski activities in advance to avoid disappointment, especially during school holidays._

Why choose The Omnia?

The Omnia is an exceptional address in Zermatt, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the Matterhorn

    Beginning the day at The Omnia Zermatt with the mountain on the horizon immediately sets the tone of the stay. It suits both early departures for the slopes and slower mornings, when light gradually settles over the peaks. The experience is defined as much by the view as by the calm and the sense of space.

    SignatureIncluded in your stay
  • Post-ski unwinding at the spa

    After a day in the Alpine cold, returning to the hotel’s wellbeing spaces naturally extends the mountain experience. Guests come to ease tired legs, slow the pace and regain enveloping warmth before dinner. It is one of the most satisfying pleasures of a stay in Zermatt, especially as the light fades across the peaks.

    Included in your stay
  • Dinner at The Omnia Restaurant

    In the evening, the hotel’s restaurant offers a more inward reading of the mountains: soft light, attentive service, a hushed atmosphere and cuisine designed to support the stay without overwhelming it. It is ideal for travellers who prefer to avoid further movement after an active day and to extend the coherence of the experience to the table.

    Reservation required
  • A quiet stay for two in Zermatt

    The Omnia is especially well suited to couples seeking a mountain address without excessive bustle. Its slightly elevated position, the views, the hushed spaces and the property’s calm rhythm create a setting well suited to romantic stays, whether for a winter weekend or a few summer days devoted to walking and rest.

    CouplesReservation required
  • Hiking followed by a return to a contemporary refuge

    In summer, the experience of The Omnia takes on a different yet equally persuasive tone. Guests set out early on the trails, rediscover the dry air of the heights and broad panoramas, then return to interiors with calming lines, designed for recovery without breaking the connection to the mountains. This alternation between effort and comfort captures the spirit of the property well.

    Included in your stay
  • Concierge support for skiing, dining and a tailored pace

    In a resort as structured as Zermatt, efficient concierge support changes the quality of a stay. Organising ski days, securing a table, advising according to the weather or suggesting a quieter walk: such attentions allow the destination to be experienced with greater fluidity. The result is a stay that feels lighter, more precise and more serene.

    ServiceReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.9 / 5 · 681 reviews

5/5Terry Wright

One of the best hotels we’ve stayed at and we travel a lot. Excellent service and great attention to detail. Plus the beds and linnens were amazing! Will definitely be back.

5/5Thierry Loew

I had a wonderful stay at The Omnia in Zermatt with friends and can highly recommend it. The atmosphere is beautifully relaxed while still feeling elegant and special. What impressed me most was the genuine…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is The Omnia hotel located in Zermatt exactly?

    The Omnia is located Auf dem Fels, about 45 metres above the centre of Zermatt, accessible via a tunnel followed by a lift through the rock.

  • How to reach The Omnia hotel Zermatt by car or train?

    Zermatt is a car-free resort: access is by train or by car to Täsch, then by train or electric taxi to the village.

  • What is the distance between Zermatt train station and The Omnia Zermatt?

    From Zermatt train station, the hotel is a few minutes by electric taxi or on foot via the village centre, then through the access tunnel.

  • Does the hotel have parking?

    The hotel does not have parking, as Zermatt is car-free; parking is available in Täsch, with access then by train or electric taxi.

  • What is the distance between the hotel and the airport?

    Contact the concierge to confirm the arrangements for the day.

  • Is The Omnia Zermatt close to the centre and other major hotels in Zermatt?

    The centre of Zermatt, with shops and other hotels like the Grand Hotel Zermatterhof, is just a few minutes' walk from The Omnia.

Rooms & Amenities

  • How many rooms and suites does The Omnia Zermatt have?

    The Omnia has 30 rooms, including 12 suites, for a total of 60 beds.

  • What amenities can be found in the rooms of The Omnia hotel?

    The rooms offer free Wi-Fi, television, private bathroom, and access to the spa, depending on the reserved category.

  • What distinguishes an Omnia Suite from other rooms?

    Omnia Suites offer more space, some with panoramic views, terraces, or separate lounges, depending on the reserved category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Can additional amenities be requested in the room, such as specific pillows or baby cots?

    Contact the concierge to confirm the arrangements for the day.

Arrival & Departure

  • What are the standard check-in and check-out times at The Omnia?

    Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at the hotel?

    Check-out is generally scheduled for late morning; a late departure may be offered depending on availability and possible supplements.

  • Can I check in early?

    Early check-in is possible if the room is ready upon arrival; otherwise, luggage can be stored and the spa or common areas used while waiting.

  • Are transfers to the airport offered?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a pick-up service from the train station upon arrival?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    The Omnia offers a buffet breakfast, included in the general booking conditions and served in the hotel restaurant.

  • What does The Omnia Restaurant offer in terms of cuisine?

    The restaurant at The Omnia serves high-end seasonal cuisine with alpine products, in a dining room with fireplaces and a view of Zermatt.

  • Is breakfast included in the room rate at The Omnia?

    The breakfast buffet is included in the general conditions, while lunch and dinner at the restaurant are charged separately.

  • What bars and dining spaces are available at The Omnia Zermatt?

    The Omnia features a restaurant with fireplaces, a lounge bar, a Cavern bar, and sunny terraces with views of Zermatt.

Pets

  • Are pets allowed at The Omnia?

    Pets are generally not allowed at The Omnia; it is advisable to check at the time of booking for special cases.

  • Are there services or rooms specifically designed for dog owners?

    Contact the concierge to confirm the arrangements for the day.

  • Are pets allowed in common areas such as the restaurant or bar?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an indoor pool extended by an outdoor pool, reserved for guests of The Omnia.

  • What spa and wellness services are included for guests of The Omnia?

    Stays include access to the spa with a Finnish sauna, caldarium, indoor/outdoor pool, outdoor hot tub, and fitness room, reserved for guests.

  • Is the spa at The Omnia Zermatt accessible to outside visitors?

    The spa at The Omnia is exclusively reserved for hotel guests, offering a tranquil space with views of the Matterhorn.

Billing & Policies

  • What are the average prices for a room at The Omnia Zermatt?

    Prices vary according to season and room category, with indicative prices for a standard room generally falling within a high-end range.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Local tourist taxes are generally charged in addition to the room rate, according to Zermatt regulations.

  • What payment methods are accepted at The Omnia hotel Zermatt?

    Common payment methods include major credit cards, as well as direct payments to the hotel during the stay.

  • Are there any special offers or packages for The Omnia prices?

    For pricing offers or packages, it is advisable to check online availability or contact the hotel, as prices vary by season and category.

Included Services

  • What are the main reviews for The Omnia left by guests?

    Guest reviews highlight the very personalised level of service, the quality of the restaurant and spa, and the view of the village and the Matterhorn.

  • Does the room rate include dinner at the hotel restaurant?

    Half-board is not systematically included; the stay includes at least the breakfast buffet, spa access, and service.

  • Are Omni Hotels considered luxury hotels, and The Omnia hotel Zermatt in particular?

    The Omnia is regarded as a luxury hotel in Zermatt, featuring high-end amenities, a spa, a gourmet restaurant, and personalised service.

  • Is laundry service available for guests of The Omnia?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What makes Omnia Zermatt unique compared to other hotels in Zermatt?

    The Omnia is often described as perched on a rock above the village, accessible by tunnel and lift, with a contemporary lodge atmosphere and views of the Matterhorn.

  • What leisure activities are available in the hotel besides the spa?

    The hotel offers a library, a lounge, a meeting room, as well as a full spa to relax after skiing or excursions.

  • Is the hotel well located for accessing the Zermatt-Matterhorn Ski Paradise?

    The Omnia provides easy access to the Zermatt-Matterhorn ski area, just minutes from the lifts thanks to electric taxis and local transport.

  • Does the hotel organise guided activities, such as hikes or snowshoe outings?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel offer rooms or suites suitable for families with children?

    Contact the concierge to confirm the arrangements for the day.

  • Are there special services for children at The Omnia Zermatt?

    Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a babysitting service through the hotel?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is The Omnia accessible to people with reduced mobility via the tunnel and the lift?

    Contact the concierge to confirm the arrangements for the day.

  • Are there rooms adapted for wheelchair users available?

    Contact the concierge to confirm the arrangements for the day.

  • Are the spa and pool accessible to people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does The Omnia Zermatt have a sustainability or sustainable development policy?

    The hotel promotes a responsible approach, with a dedicated page for sustainability and environmental commitments.

  • Does the hotel take specific measures to reduce its energy consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Are local and seasonal products prioritised in the restaurant to limit the carbon footprint?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — The Omnia

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange my transfer from Zermatt train station to The Omnia?

    The concierge can organise your pickup by electric car from Zermatt train station or the Täsch parking, depending on your arrival and departure times.

  • Are transfers to the airport offered?

    The concierge can coordinate private transfers by train, taxi or limousine between Zermatt and the airports of Geneva, Zurich or Milan, with schedules and connections tailored to your needs.

  • Can the concierge help me organise the journey from the Täsch parking?

    The concierge can book a taxi or local shuttle from the Täsch parking and arrange for the transportation of luggage to the hotel.

  • How can I organise an early morning transfer from The Omnia?

    It is recommended to contact the concierge to plan early morning or late evening transfers, in order to check the schedules of trains and local services.

  • Can you advise me on the best route to Zermatt?

    The concierge can suggest optimised routes by panoramic train and taxi to reach Zermatt from various Swiss or foreign cities.

Restaurant Reservations

  • Can the concierge reserve a table at The Omnia Restaurant?

    Reservations are made through the concierge, who can secure a table at The Omnia restaurant based on availability and your preferred timings.

  • Can you recommend and book restaurants in Zermatt?

    The concierge can suggest and reserve gourmet or traditional restaurants in Zermatt, taking into account your preferences and any dietary restrictions.

  • How can I organise a personalised gourmet dinner at the hotel?

    The concierge can arrange a special dinner at the hotel restaurant, with a personalised menu and wine selection upon request.

  • Can the concierge secure a table at a highly sought-after restaurant?

    It is recommended to go through the concierge to book highly demanded restaurants during peak season and ensure a suitable time slot.

Spa Bookings

  • How can I book a massage at The Omnia spa?

    Reservations are made with the concierge, who schedules massages and treatments at The Omnia spa according to your availability.

  • Can you organise a complete wellness programme during my stay?

    The concierge can assist in creating a wellness programme for a day or weekend, combining swimming, sauna, and various treatments.

  • Can the concierge guarantee slots at the spa in the evening?

    It is recommended to contact the concierge to check the availability of the spa during peak hours and to make reservations in advance.

Excursions & Cultural Visits

  • Can you organise an excursion to Gornergrat from the hotel?

    The concierge can arrange excursions to Gornergrat, Matterhorn Glacier Paradise, or other iconic viewpoints.

  • How can I book a private guided tour of Zermatt?

    The concierge can book private guides for walking tours of the village of Zermatt and local cultural sites.

  • Can the concierge advise me on cultural visits in Zermatt?

    The concierge can suggest walking routes and museums to visit, along with maps and schedules for the cable cars.

Special Occasions

  • Can you prepare a romantic surprise in my suite?

    The concierge can organise an in-room surprise with flowers, champagne, and decorations for a birthday or a marriage proposal.

  • How can I organise a professional photo shoot at The Omnia?

    The concierge can coordinate a professional photo shoot at the hotel or in Zermatt to capture a special occasion.

  • Can the concierge organise a small private event at the hotel?

    It is recommended to contact the concierge to plan a small private event, such as a birthday dinner in a private lounge.

Shopping & Luxury Services

  • Can you recommend luxury shops in Zermatt?

    The concierge can recommend luxury boutiques, watchmakers, and jewellers in Zermatt, tailored to your preferences.

  • Can the concierge arrange for local specialities to be delivered to my room?

    The concierge can organise in-room deliveries of local products, wines, or Swiss specialities upon request.

Family Activities

  • Can you help me plan activities for children in Zermatt?

    The concierge can suggest a programme of activities suitable for children, including easy walks, ice skating, or mountain outings.

  • How can I book ski lessons for my children?

    The concierge can book ski or snowboard lessons for children with local partner schools.

Personalized Experiences

  • Can you create a personalised programme for a three-day stay?

    The concierge can create a tailored itinerary combining spa, gastronomy, and excursions according to your interests.

  • Can the concierge organise a unique experience around sunrise?

    It is recommended to discuss with the concierge to organise a unique experience, such as a sunrise in the mountains with a guide.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits