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5★ · Londres

Sofitel London St James

6 Waterloo Pl, London SW1Y 4AN, Royaume-Uni, Londres

4.74.7/52,740 reviews · Google rating
  • Central London location near theatres
  • Close to luxury shopping
  • Design inspired by British architecture
  • A blend of modern and traditional style

Hotel 5-star in London, in the heart of London, featuring 24-hour concierge, British-style afternoon tea and an orchestrated theatre evening.

What is Sofitel London St James best known for?

The hotel is best known for its central address, convenient for the West End, shopping and several major sights.

It also stands out for its elegant atmosphere and for Wild Honey St James, its one-MICHELIN-star restaurant.

Is Sofitel London St James well located for exploring London on foot?

Yes. The National Gallery is a 4-minute walk from the hotel.

Big Ben, Buckingham Palace, Westminster Abbey and the London Eye are about 11 to 12 minutes away on foot.

Are there good dining options at Sofitel London St James?

Yes. The hotel has several venues, including Wild Honey St James, Anthony Demetre’s starred restaurant.

You will also find a bistrot, a terrace, a bar, a lounge and breakfast service, depending on the time of day.

A word from the Concierge

Sofitel London St James through the Concierge's eyes

Located in London, Sofitel London St James is a 5★ hotel that embodies luxury and refinement. Nestled in the heart of the city, this hotel is close to major attractions, theaters, and upscale shopping. Its prime location allows guests to fully enjoy the vibrancy of London while providing a peaceful retreat. The hotel is part of the Mandarin Oriental property, known for its exceptional service and attention to detail.

What sets Sofitel London St James apart is its elegant atmosphere and design inspired by classic British architecture. Travelers appreciate the blend of modernity and tradition, creating a unique experience. The service is attentive, with staff trained to anticipate guests' needs. The hotel is ideal for business trips or romantic getaways, offering a setting conducive to relaxation and exploration.

Before you go, know that the ambiance is calm and sophisticated, perfect for couples or business travelers. Families can also find enjoyment here, although the hotel leans towards a quieter atmosphere. The high season attracts many visitors, so consider booking in advance to secure your stay.

_My tip from the Concierge: book a treatment at the spa for a relaxing experience after a day of sightseeing._

Why choose Sofitel London St James?

Sofitel London St James is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Central London location near theatres
  • Close to luxury shopping
  • Design inspired by British architecture
  • A blend of modern and traditional style
  • A peaceful retreat in the city centre

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • Wild Honey St James

    1 Michelin star

    Restaurant

    Chef: Anthony Demetre
    Chef: Anthony Demetre

    Highlights

    • modern European
    • serving modern European dishes with seasonal local ingredients.
    Practical information

    The concierge’s wordFor a reliable St James table, book Wild Honey: Anthony Demetre’s one-Michelin-star address, elevating modern European cuisine with seasonal ingredients.

  • BISTROT AT WILD HONEY

    Restaurant

    Chef: Anthony Demetre
    Chef: Anthony Demetre

    Highlights

    • bistronomy
    • the menu caters to everyone—seasonal, spontaneous, but also accessible.
    Practical information

    The concierge’s wordAt Bistrot at Wild Honey, you can count on Anthony Demetre’s bistronomy: a seasonal, spontaneous, accessible menu designed to suit everyone.

  • BISTROT ON THE TERRACE

    Restaurant

    Highlights

    • enjoy refined outdoor dining with Champagne moments in a stylish and elegant setting.
    Practical information

    The concierge’s wordChoose Bistrot on the Terrace for refined outdoor dining, with a Champagne moment in a stylish, elegant setting.

  • ST JAMES BAR

    Bar

    Highlights

    • the perfect setting to explore the newly launched menu, 'A Parfait Evening'.
    Practical information

    The concierge’s wordFor a drink at Sofitel London St James, slip into ST JAMES BAR: the ideal setting to discover the new “A Parfait Evening” menu.

  • THE ROSE LOUNGE

    Lounge

    Highlights

    • the ideal place to unwind and socialise.
    Practical information

    The concierge’s wordTo unwind or extend the evening in good company, THE ROSE LOUNGE is just the right spot—calm and convivial.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Wild Honey St James
    Guide MICHELIN
    View source

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation Policy: 6 PM day prior to arrival

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Size Limit of 12 kgs

Wi-Fi

Wi-Fi available as a paid add-on. Ask the front desk for details.

Location & access

Address: 6 Waterloo Pl, London SW1Y 4AN, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 2,740 reviews

5/5Maymay

5/5 Stars: Absolute Perfection in London!Had the best stay at the Sofitel St James! Everything about this place was spot on.Perfect Location: You're right in the middle of everything, making it super easy to walk…

5/5John B

Our stay at Sofitel St. James London was a combination of aesthetic elegance and a great culinary experience. The hotel is in an exceptional central location and yet tucked away from the center's business, allowing…

5/5Heather

Sofitel St James is an excellent property and close to many key tourists areas including Buckingham and Kensington Palaces, Fortnum and Mason, Claridges, Covent Garden etc. Close to the theatre district and great…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • National GalleryArt gallery

    315 m · 4 min walk

    Art gallery a four-minute walk away, featuring a vast collection of European works from the thirteenth to the nineteenth century.

    Practical information

    The concierge’s wordA 4-minute walk away, the National Gallery makes an ideal cultural pause between plans, with a vast journey through European art from the 13th to 19th centuries.

  • Big BenCultural landmark

    935 m · 11 min walk

    Cultural landmark 935 meters away, famous for its iconic clock and neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a very postcard-London interlude, stop by Big Ben and its neo-Gothic architecture, especially if you like emblematic cultural landmarks.

  • Palais de BuckinghamCultural landmark

    960 m · 12 min walk

    Buckingham Palace, the official residence of the British monarchy, is an iconic cultural landmark to visit.

    Practical information

    The concierge’s wordFor a very London cultural break, stop by Buckingham Palace, the official residence of the British monarchy.

  • Abbaye de WestminsterChurch

    983 m · 12 min walk

    Religious building located 983 meters away, known for its Gothic architecture and rich history.

    Practical information

    The concierge’s wordFor a calm, inspiring break, head to Westminster Abbey if you enjoy Gothic architecture and places steeped in history.

  • London EyeTourist attraction

    1.0 km · 12 min walk

    Tourist attraction located 1 km away, offering a panoramic view of the city of London.

    Practical information

    The concierge’s wordTo take in London at a glance, the London Eye offers a panoramic break that works well between plans or at the start of your stay.

  • British MuseumMuseum

    1.4 km · 16 min walk

    Museum 1.3 km away, showcasing a vast collection of art and antiquities.

    Practical information

    The concierge’s wordFor a cultural break, head to the British Museum if you feel like exploring a vast collection of art objects and antiquities.

  • Tate ModernArt gallery

    2.3 km · 4 min by car

    Art gallery located 2,283 meters away, showcasing contemporary artworks.

    Practical information

    The concierge’s wordFor a cultural break, Tate Modern is a good pick if you’re in the mood for contemporary art during your stay in London.

  • Cathédrale Saint-Paul de LondresChurch

    2.5 km · 4 min by car

    St. Paul's Cathedral, an iconic religious building in London, accessible within a few minutes by transport.

    Practical information

    The concierge’s wordFor a peaceful break in London, head to St Paul’s Cathedral, ideal when you’re in the mood for a quiet moment between appointments.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Trafalgar SquareSquare

    299 m · 4 min walk

    Trafalgar Square, an iconic London square, serves as a gathering place and venue for public events.

    Practical information

    The concierge’s wordA 4-minute walk away, Trafalgar Square is ideal for soaking up London’s energy and catching a public gathering or event.

  • Hyde ParkPark

    2.2 km · 4 min by car

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in London, Hyde Park is well suited to a quiet stroll along its paths, especially when you feel like slowing down.

  • Sky GardenGarden

    3.4 km · 6 min by car

    Sky Garden, a landscaped garden providing panoramic views of London.

    Practical information

    The concierge’s wordFor a calm break with panoramic views over London, head to Sky Garden, a landscaped garden that suits the start or end of the day.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    2.3 km · 4 min by car

    Department store in London, offering a wide range of luxury products and renowned brands.

  • Borough MarketMarket

    2.9 km · 5 min by car

    Market in London, offering a variety of fresh and local food products.

  • Camden MarketMarket

    3.9 km · 7 min by car

    Market in London, featuring a variety of food stalls, clothing, and crafts.

Places to visit nearby

The sights, landmarks and walks I recommend around Sofitel London St James — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Sofitel London St James?

    Check-in generally starts at 3 PM and check-out should be done by 12 PM, according to information provided by major booking sites.

  • Does the hotel have parking?

    A covered private parking and a paid valet service are available on site, with an indicative rate of around 60 GBP per day according to several booking sites.

  • Can I check in early?

    Yes, subject to availability, it is sometimes possible to access the rooms before the official time. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out?

    Late check-out may be offered depending on the room category and overall occupancy. Contact the concierge to confirm the arrangements for the day.

  • Is there an express check-in/check-out service at Sofitel London St James?

    Express check-in and check-out services are indicated by some booking sites, allowing for expedited formalities at the reception.

Location & Access

  • Where is Sofitel London St James located in London?

    The hotel is located at 6 Waterloo Place, in the St James area, between Trafalgar Square and Piccadilly Circus, in the heart of London's West End.

  • What is the nearest underground station to Sofitel London St James?

    The nearest underground station is Piccadilly Circus, about 4 minutes' walk from the hotel according to the official site.

  • What is the distance between the hotel and the airport?

    Heathrow is approximately 16 miles away, or nearly 45 minutes by car, according to professional travel advice.

  • Are airport transfers offered?

    Transport services to the airports can be arranged upon request, with the official site mentioning the possibility of booking a private car through the concierge.

  • How close is Sofitel London St James to the main attractions in London?

    The hotel is just a few minutes' walk from Trafalgar Square, Leicester Square, St James’s Park and close to Buckingham Palace, ideal for visiting central attractions.

Rooms & Amenities

  • What main amenities are available in the rooms at Sofitel London St James?

    The rooms feature a Sofitel MyBed, bathroom with bathtub or rain shower, Diptyque products, flat-screen TV, desk, audio station, and minibar.

  • Is Wi-Fi available in the hotel?

    All rooms offer free Wi-Fi, with Wi-Fi also available in some common areas according to various sites.

  • Are the rooms at Sofitel London St James non-smoking and air-conditioned?

    The rooms are non-smoking and feature air conditioning, a safe, and bottled water, according to the accommodation descriptions.

  • Does the hotel offer rooms suitable for guests with reduced mobility?

    Accessible rooms with lift access, adapted bathrooms, and wheelchair devices are mentioned on booking platforms.

  • Is Sofitel London St James considered a high-end luxury hotel?

    Sofitel London St James is a 5-star luxury boutique hotel located in a historic neoclassical building, known for its high-end service.

Dining

  • What type of breakfast is offered?

    A full English breakfast is offered at the Wild Honey St James restaurant, with an indicative price around 38 GBP per person on some sites.

  • What is the main restaurant of Sofitel London St James and what type of cuisine is served there?

    The Wild Honey St James restaurant, awarded a Michelin star, serves modern European cuisine using seasonal ingredients for breakfast, lunch, and dinner.

  • Does the hotel have a cocktail bar on site?

    A renowned cocktail bar, St James Bar, is located in the hotel, offering a creative menu and an intimate atmosphere.

  • Does Sofitel London St James offer room service?

    Room service is available, allowing meals and drinks to be enjoyed in the room according to information from booking sites.

  • Is there a café or lounge area for light snacks at the hotel?

    A café or coffee shop on site is mentioned, in addition to the restaurant and bar, for snacks and drinks throughout the day.

Spa & Wellness

  • Does the hotel have a spa and what types of treatments are offered?

    The Sofitel London St James has a multi-level spa offering body and facial treatments, hydrotherapy, aromatherapy, and Ayurveda.

  • Is there a gym or fitness centre at the Sofitel London St James?

    A fitness centre open 24 hours is available, with modern training equipment as per service descriptions.

  • Does the hotel have a pool?

    No, the hotel does not have an indoor or outdoor pool in its listed facilities.

  • Does the spa at the Sofitel London St James offer signature treatments or special rituals?

    Personalised spa rituals and innovative treatments are offered, utilising historical elements of the building for the experience.

  • Should massages and spa treatments be booked in advance?

    Additional wellness services such as massages and treatments can be booked in advance, subject to the spa team's availability.

Activities & Leisure

  • What are the main activities and leisure options available at the Sofitel London St James and nearby?

    The hotel offers a fitness centre, a spa, an iconic cocktail bar, and is in close proximity to West End theatres and attractions.

  • Can the concierge at the Sofitel London St James arrange outings and theatre tickets?

    24-hour concierge services are available to organise outings, show tickets, guided tours, and bespoke experiences.

  • Is the Sofitel London St James well located for exploring London on foot?

    The location between Trafalgar Square and Leicester Square allows for very quick access to museums, galleries, shops, and tourist attractions on foot.

  • Does the hotel offer relaxation spaces such as a library or lounges?

    A library service and lounge areas are mentioned, providing quiet places for reading and relaxation.

Family & Kids

  • Does the Sofitel London St James offer childcare or babysitting services?

    Babysitting services are indicated in the amenities, to be arranged through the concierge and subject to availability.

  • Can children stay for free in their parents' room?

    Some sites report that children can stay at no extra charge when using the existing bedding in the room.

  • Does the hotel offer baby cots or extra beds for children?

    Baby cots and possibly extra beds are available for an additional fee, for example around 60 GBP per night for an extra bed.

  • Is the location of Sofitel London St James suitable for a family stay?

    The central location allows easy access to family attractions such as royal parks, museums, and children's shows in the West End.

Pets

  • Are pets allowed at Sofitel London St James?

    Dogs are accepted for an additional fee of around 50 GBP per night per pet, with assistance animals being exempt according to some sites.

  • Are there size or type restrictions for pets at Sofitel London St James?

    Pets must generally be dogs and may be subject to size or number restrictions, depending on the booking platform's conditions.

  • Are there extra charges for pets at the hotel?

    A fee per pet per night is applied, with assistance animals exempt from charges, according to the communicated policies.

Accessibility

  • Is Sofitel London St James accessible for wheelchair users?

    The hotel offers accessible spaces and rooms, an adapted lift, parking spaces for badge holders, and wheelchair access.

  • Is there accessible parking or drop-off area for disabled persons?

    Accessible parking spaces with badges and a drop-off point close to the main entrance are mentioned in the destination information.

  • Are the common areas of Sofitel London St James accessible to persons with reduced mobility?

    Accessible lifts and specific facilities for persons with reduced mobility are indicated in the establishment's descriptions.

  • Does the staff at Sofitel London St James speak multiple languages to assist foreign guests?

    The hotel staff is multilingual, which facilitates welcoming international guests, according to professional information sheets.

Billing & Policies

  • What is the hotel's cancellation policy?

    A flexible cancellation policy, often until 6 PM the day before or 6 AM the day before depending on the rate, is mentioned by some agencies. Contact the concierge to confirm the terms for the day.

  • Are there any city taxes to pay?

    Taxes and service fees may be added to the indicated rate, depending on the type of booking and the platform. Contact the concierge to confirm the terms for the day.

  • What payment methods are accepted at Sofitel London St James?

    Payments are generally accepted by credit card and contactless, with the possibility of pre-authorisation to guarantee the booking.

  • What is the price range for rooms and suites at Sofitel London St James?

    Rates vary depending on the season and type of room, with standard rooms starting from approximately 400 USD and suites potentially exceeding 1,000 USD according to some data.

  • Is a security deposit required upon arrival at Sofitel London St James?

    A security deposit or pre-authorisation on a card may be requested upon arrival to cover additional expenses during the stay, according to usual practices indicated.

Sustainability

  • What cleanliness and health safety measures are in place at Sofitel London St James?

    The hotel implements enhanced cleaning measures, social distancing, and hand sanitiser, according to the health service descriptions on booking sites.

  • Is the hotel completely non-smoking?

    Sofitel London St James is non-smoking, which contributes to indoor air quality and guest comfort.

  • Does the hotel offer contactless check-in procedures or protective equipment for guests?

    Contactless check-in and check-out options, masks, and hand sanitiser are mentioned, aiming to limit physical contact.

  • Does the location of Sofitel London St James encourage sustainable travel during the stay?

    The central location allows for prioritising walking or public transport, reducing reliance on cars for visits in London.

The Concierge answers — Sofitel London St James

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the Sofitel London St James?

    The concierge can organise a private car transfer to or from Heathrow, Gatwick, Stansted or Luton, with personalised welcome and adjustment to flight schedules.

  • Is it possible to have a private chauffeur for an evening in London?

    The concierge can book a chauffeur for the evening, with the vehicle available for multiple stops in London and return to the hotel.

  • Can you arrange a car transfer suitable for a family with children and large luggage?

    Transfers are available upon request, with the concierge able to offer vehicles suitable for families with child seats and ample boot space.

  • Can the concierge arrange round-trip transport for a show in the West End?

    It is recommended to contact the concierge to organise a trip to the main theatres in the West End, before and after the shows.

  • Can you help me book a parking space near the Sofitel London St James?

    The concierge can direct to secure Q-Park parking nearby and potentially arrange a valet service depending on availability.

Restaurant Reservations

  • Can you book a table at a Michelin-starred restaurant near the Sofitel London St James?

    Reservations are made through the concierge, who can secure tables at Michelin-starred restaurants close to the hotel.

  • Can you suggest and book a vegetarian or vegan restaurant near the hotel?

    The concierge can recommend and reserve restaurants suitable for vegetarian, vegan, or gluten-free diets in the St James area.

  • Can you organise a special afternoon tea during my stay at the Sofitel London St James?

    It is recommended to go through the concierge to organise an afternoon tea in London's renowned salons or within the hotel, subject to availability.

  • Can you book a romantic dinner with a special setting for a special occasion?

    The concierge can organise a romantic dinner with a personalised menu, table decoration, and timings coordinated with a show or a night walk.

Spa Bookings

  • Can you book a massage at the spa of the Sofitel London St James during my stay?

    Reservations are made through the concierge for spa treatments, massages, and wellness rituals, depending on availability.

  • Can you arrange a half-day complete spa treatment at the hotel?

    The concierge can organise a complete wellness experience including facial and body treatments, as well as access to the spa facilities for half a day.

  • Can you help me choose spa treatments suitable for pregnancy and make the booking?

    It is recommended to ask the concierge to indicate treatments suitable for pregnant women and to make the reservations with the spa.

Excursions & Cultural Visits

  • Can you organise a private guided tour of attractions near the Sofitel London St James?

    The concierge can arrange a private guided tour of the main landmarks around Trafalgar Square, Westminster, and Buckingham Palace.

  • Can you book tickets for Phantom of the Opera with transfer from the hotel?

    It is possible to request tickets from the concierge for musicals such as Phantom of the Opera and to arrange the associated transport.

  • Can you prepare a walking tour around the hotel for half a day?

    The concierge can prepare a walking itinerary around St James’s Park, Westminster, and the museums, with recommended visiting times.

Special Occasions

  • Can you organise a surprise marriage proposal in the room at the Sofitel London St James?

    The concierge can arrange a romantic room decoration with flowers, petals, champagne, and treats for a marriage proposal.

  • Can you organise a birthday celebration with a personalised cake at the hotel?

    It is recommended to contact the concierge to arrange a birthday celebration with a personalised cake, candles, and possible entertainment or staging in the suite.

  • Can you organise a professional photoshoot in the hotel and its surroundings?

    The concierge can coordinate a professional photoshoot in and around the hotel to capture a special occasion.

Shopping & Luxury Services

  • Can you organise a personal shopper for a luxury shopping session in London?

    The concierge can provide a personal shopper for the luxury boutiques on Regent Street, Bond Street, and Mayfair, with a dedicated appointment.

  • Can you book a high-end hair or makeup service before an event?

    It is possible to request the concierge to book hair, makeup, or external spa services in addition to the hotel’s offerings.

  • Can you arrange for the delivery of luxury gifts or flowers directly to my room?

    The concierge can arrange for the delivery of flowers, gifts, and luxury products purchased from the shop or through partners directly to your room.

Family Activities

  • Can you suggest family activities and outings suitable for children from the hotel?

    The concierge can recommend child-friendly activities, such as interactive museums, aquariums, or parks, and organise tickets and transport.

  • Can you help me arrange a babysitting service while we go out in the evening?

    It is recommended to contact the concierge to find an accredited babysitting service available during the evening or daytime.

Personalized Experiences

  • Can you create a personalised itinerary of visits and outings over several days in London?

    The concierge can create a tailored itinerary based on your interests, including restaurants, exhibitions, shows, and walks.

  • Can you organise a customised gastronomic evening with several addresses around the Sofitel London St James?

    It is possible to request a bespoke gastronomic experience from the concierge, combining several restaurants, cocktail bars, and tastings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits