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5★ · Gand

Pillows Grand Boutique Hotel Reylof

Gand

4.74.7/52,090 reviews · Google rating

Hotel 5-star in Ghent, in the heart of Ghent, featuring a gentle breakfast, a spa interlude after sightseeing and dining in.

Where is Pillows Grand Boutique Hotel Reylof located in Ghent?

The hotel is set in the heart of Ghent, making the city easy to explore on foot.

It works well as a base for reaching the quays, museums and historic streets.

Can you park at Pillows Grand Boutique Hotel Reylof or nearby?

Parking is best checked directly for your dates and method of arrival.

The Concierge can guide you to the most practical option at the hotel or nearby.

How does check-in work at Pillows Grand Boutique Hotel Reylof?

Check-in takes place at the hotel, with a welcome adapted to your stay.

For a precise time or an early arrival, it is best to confirm directly with the Concierge.

A word from the Concierge

Pillows Grand Boutique Hotel Reylof through the Concierge's eyes

Pillows Grand Boutique Hotel Reylof is located in the heart of Ghent, Belgium. This 5★ hotel combines elegance and comfort, providing a unique experience for travelers. Close to cultural and historical attractions, it serves as an ideal starting point for exploring the city. The hotel's architecture reflects Ghent's charm, creating a welcoming atmosphere for all visitors.

What sets this hotel apart is its refined ambiance and attentive service. Guests appreciate the blend of history and modernity, with contemporary facilities. The interior decor creates a warm atmosphere conducive to relaxation. Common areas invite conviviality, while rooms offer optimal comfort for a pleasant stay.

Before visiting, it's important to know that the hotel caters to both couples and business travelers. Its central location allows easy access to tourist sites. Peak seasons occur during summer months, while spring and autumn provide a quieter ambiance. Travelers can enjoy local cuisine at nearby restaurants.

_My tip from the Concierge:_ book your stay in advance to secure the best offers and ensure your comfort.

Why choose Pillows Grand Boutique Hotel Reylof?

Pillows Grand Boutique Hotel Reylof is an exceptional address in Gand, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A gentle breakfast before the city

    Beginning the day at the hotel allows guests to enter Ghent at the right pace. Breakfast becomes a true moment of transition: time slows, the city wakes, and one then sets out on foot towards the quays, museums and historic streets. Simple in appearance, but decisive in the quality of an urban stay.

    Idéal en city breakIncluded in your stay
  • A spa interlude after a day in Ghent

    After cobbles, canals and sightseeing, returning to the hotel for a moment of wellbeing can transform the feel of a trip. This experience is about balancing discovery with recovery, making use of the relaxation facilities to regain calm and ease before dinner or the evening ahead.

    Bien-être urbainIncluded in your stay
  • A walking wander from the hotel

    One of the property’s great privileges is the ability to discover Ghent on foot, without a rigid plan. Guests leave the hotel, reach the old quarters, cross bridges, pause in a café or museum, then return to rest before heading out again. A particularly fitting way to inhabit the city rather than merely visit it.

    Included in your stay
  • Dining in at the end of the day

    Once the city has already offered its share of discoveries, choosing to remain at the hotel for dinner makes perfect sense. The restaurant becomes a natural extension of the stay: a carefully composed setting, attentive service and the comfort of not having to go out again. Especially appealing for couples and business travellers alike.

    Soirée sans contrainteReservation required
  • A romantic escape in Ghent

    The historic setting, the elegance of the rooms and the possibility of experiencing the city at a slow pace make the hotel naturally suited to stays for two. A walk along the canals, a return to calm, dinner and a moment of relaxation create a refined urban interlude without ostentation.

    Pour les couplesReservation required
  • A business stay with time for oneself

    The property is especially well suited to travellers wishing to combine efficiency with comfort. Thanks to its central location, hushed atmosphere and spaces conducive to rest, it allows meetings and moments of breathing space to follow one another naturally. A more balanced way to experience a business trip.

    Included in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 2,090 reviews

5/5Zixuan Chen

Nice rooms, service was good. Lots of facilities but I didn’t use them. Do bring your swimsuit if you plan to use the sauna and pool. I had breakfast for 2 days and I feel that there most dishes were the same on both…

5/5M T

We stayed at this hotel for one night last week to celebrate our anniversary. We were not specifically told that our room had been upgraded, but it felt more spacious than we had expected. We were also touched by the…

5/5Erica Szulc

WOW what an amazing hotel! I wish I could give them more than 5 stars. We stayed here for our wedding along with many of our guests, and the staff were so wonderful and helpful - it not only made for a great wedding…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Rooms & Amenities

  • How many rooms does Pillows Grand Boutique Hotel Reylof in Ghent have?

    The hotel has 156 rooms and suites. The categories include luxury rooms and suites.

  • Do the rooms have air conditioning and a television?

    The rooms are air-conditioned and have a flat-screen TV. Some categories also include a minibar.

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is mentioned by TripAdvisor for the establishment. The connection is therefore available in the hotel.

  • Can an extra bed be added in some rooms?

    Some rooms can accommodate an extra bed for an additional charge. The standard capacity is two adults per room.

  • What is the standard of Pillows Grand Boutique Hotel Reylof?

    The hotel is advertised as a property with 156 rooms and suites, including a restaurant and spa. The standard corresponds to a high-end boutique hotel in the heart of Ghent.

  • Are the rooms spacious at Pillows Reylof?

    The configuration of rooms and suites varies by category. Some offer more space, while standard rooms are designed for two adults.

Arrival & Departure

  • From what time can you check in at the hotel?

    Check-in is possible from 3:00 PM. Check-out is until 12:00 PM.

  • Until what time must you leave the room on the day of departure?

    Standard check-out is set at 12:00 PM. The reception is open 24/7 for any practical needs.

  • Can I check in early?

    The reception operates 24/7 and can manage late arrivals. For any early arrivals, please contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Transfers can be arranged upon request via the concierge. Availability and rates should be confirmed before the stay.

Location & Access

  • What is the exact address of Pillows Grand Boutique Hotel Reylof?

    The hotel is located at Hoogstraat 36, 9000 Ghent, in the historic centre. The location is confirmed by official and tourist sources.

  • Is the hotel well located for visiting the city centre of Ghent?

    The hotel is situated in the historic centre of Ghent, close to the main attractions. The official site presents it as a boutique hotel ideally located.

  • What is the distance between the hotel and the airport?

    Antwerp Airport is indicated as the nearest airport, at 53.5 km. For access from another airport, it must be confirmed according to the chosen route.

  • Where can we park near Pillows Gent?

    The underground parking is mentioned on site. The terms for the day must be confirmed for access conditions and any potential fees.

  • Is Pillows Grand Boutique Hotel Reylof close to the attractions of Ghent?

    The hotel is located in Ghent, Belgium. It is situated in the historic centre, making it easy to walk to nearby attractions.

Included Services

  • Does the hotel have parking?

    Yes, the hotel has an underground parking facility. A free charging station for electric cars is also mentioned.

  • Is there a reception open day and night?

    The hotel offers a 24-hour reception. Room service is also available.

  • What practical services are offered on site?

    The establishment mentions a concierge service. Underground parking and free electric charging are also highlighted.

Dining

  • What type of breakfast is offered?

    Breakfast is offered on site. The sources consulted do not detail a unique format, so the exact type should be confirmed with the concierge.

  • Does the hotel have a restaurant on site?

    The LOF restaurant is present in the hotel. It is recommended to book a table in advance.

  • Is it necessary to book in advance to dine at the hotel restaurant?

    Advance booking is recommended for the establishment's restaurant. This request appears in several booking sources.

  • Is room service available at the hotel?

    The establishment has room service. The precise hours and menu should be confirmed directly with the hotel.

  • Is breakfast served in the dining room at Pillows Gent?

    Breakfast is served on-site and the hotel is regularly sought after for this service. The exact format and hours should be confirmed with the hotel.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has a heated pool. This information appears in reviews and descriptions of the establishment.

  • Is there a spa or wellness area at the hotel?

    The Reylof spa is reported on site. The establishment is also described as offering wellness facilities.

  • Can you book a massage at the hotel's spa?

    The available treatments may vary depending on slots and demand. Contact the concierge to confirm the arrangements for the day.

  • Is the pool heated at the hotel?

    The hotel does not advertise a separate outdoor pool, but a heated pool is reported on-site. Access hours should be confirmed upon arrival.

Activities & Leisure

  • What visits can be made on foot from the hotel?

    The historic centre of Ghent is accessible on foot from the hotel. Museums and shopping streets are nearby.

  • Is the hotel suitable for a tourist weekend in Ghent?

    The hotel is suitable for a discovery stay in Ghent. The main attractions in the centre are easily accessible.

  • Can excursions be organised from the hotel?

    Activities and tours can be organised through the concierge. The arrangements for the day must be confirmed according to availability.

  • Is the hotel suitable for a romantic stay in Ghent?

    The establishment is suitable for a couple's stay, business, or urban tourism. High-end services and the central location support this positioning.

Family & Kids

  • Are families with children accepted?

    All children are welcome. Extra beds depend on the chosen room.

  • Can an extra bed be added for a child?

    Yes, extra beds are possible in certain rooms and suites. Additional fees may apply.

  • Does the hotel have family-friendly rooms?

    The hotel offers family rooms. The size and configuration vary according to the category.

Pets

  • Are pets allowed at Pillows Grand Boutique Hotel Reylof?

    Pets are not allowed at Pillows Grand Boutique Hotel Reylof. This rule is stated on the room website.

  • Can we bring a dog during the stay?

    No stays with pets are allowed according to the displayed policy. Therefore, an external solution for the pet must be arranged.

  • Are there exceptions for assistance animals?

    The displayed policy does not allow for the accommodation of animals. The hotel remains strict on this point.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Some common areas may not be accessible depending on the configuration of the historic building. Specific needs must be confirmed before arrival.

  • Are the rooms easily accessible by wheelchair?

    The hotel is located in an old monumental building, which may affect the accessibility of certain areas. Specific requests should be checked in advance.

  • Can we request a room with easy access?

    Accessibility features may vary depending on the room and public spaces. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a lift?

    The building is monumental and old, but the hotel offers modern services. Specific needs should be communicated before arrival.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate and the booking platform. The exact terms are displayed at the time of booking.

  • Do room prices vary according to the period?

    Prices vary according to the date, room category, and availability. The platforms consulted encourage simulating dates to see the rate.

  • Are there any tourist taxes to pay?

    Any applicable taxes depend on the booking and the displayed conditions. Contact the concierge to confirm the terms for the day.

  • What are the prices at Pillows Grand Boutique Hotel Reylof?

    The establishment is often consulted for its prices and reviews. Rates depend on the dates and the category booked.

Sustainability

  • Does the hotel offer charging for electric cars?

    The hotel features a free charging station for electric cars. This service supports cleaner mobility.

  • Does the hotel have displayed environmental commitments?

    The historic building has been renovated and the hotel promotes sustainable facilities such as the underground parking. Detailed commitments should be confirmed at the hotel.

  • Can we know the hotel's sustainable practices before arrival?

    Energy and equipment management may vary by room. For specific sustainable needs, the terms for the day must be confirmed.

The Concierge answers — Pillows Grand Boutique Hotel Reylof

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private transfer be booked from the airport to the hotel?

    The concierge can arrange a private transfer to the airport or train station depending on the availability of the day.

  • Can a private chauffeur be requested for a day in Ghent or Brussels?

    The concierge can book a chauffeur with a high-end vehicle for city travel or to Brussels.

  • How to reach the hotel from Ghent-Saint-Peter's station?

    The concierge can indicate the best route by taxi, on foot, or by public transport depending on the requested schedule.

  • Is it possible to have a taxi booked in advance for departure?

    The concierge can assist in booking a taxi for an early morning or late evening departure.

Restaurant Reservations

  • Can you book a table at the LOF restaurant or at a fine dining restaurant in Ghent?

    Reservations are made in advance to guarantee a table at the hotel restaurant or at the best addresses in Ghent.

  • Which restaurants near the hotel are recommended for dinner?

    The concierge can suggest restaurants suitable for a business, romantic, or family dinner depending on the desired time slot.

  • Can a reservation for lunch be obtained on the same day?

    The concierge can check availability and request a table with specific timings, especially during peak hours.

  • Is it possible to organise a private dinner or a special request at the restaurant?

    The concierge can organise a private dinner or a special request with the restaurant depending on the venue's possibilities.

Spa Bookings

  • How to book a treatment at the Reylof spa during the stay?

    The concierge can book treatment slots and coordinate timings with your stay schedule.

  • What wellness treatments can be arranged in advance?

    The concierge can provide information on available treatments and suggest the quietest slots of the day.

  • Can a massage be booked for late afternoon?

    The concierge can assist in planning a relaxation session before dinner or after a city visit.

Excursions & Cultural Visits

  • Can a private tour of the historic centre of Ghent be booked?

    The concierge can organise a guided tour of the historic centre, canals, and major monuments of Ghent.

  • What day trips can be organised from Ghent?

    The concierge can suggest excursions to Bruges, Antwerp, or Brussels depending on the available time.

  • Can skip-the-line tickets for the museums in Ghent be obtained?

    The concierge can reserve tickets for museums and cultural attractions according to opening hours.

Special Occasions

  • Can a birthday surprise be organised in the room?

    The concierge can prepare a special surprise in the room for a birthday, honeymoon, or celebration.

  • Is it possible to order flowers or champagne for a romantic arrival?

    The concierge can coordinate flowers, champagne, or decorations upon request before arrival.

  • Can a marriage proposal be organised at the hotel?

    The concierge can assist in creating a discreet setting for a marriage proposal or private moment.

Shopping & Luxury Services

  • What are the best luxury shops near the hotel?

    The concierge can recommend designer boutiques, jewellers, and high-end brands in the centre of Ghent.

  • Can express laundry service be requested during the stay?

    The concierge can arrange for a quick laundry service or last-minute needs depending on urgency.

  • Where can an elegant gift idea be found near the hotel?

    The concierge can guide towards locations for high-end gifts, leather goods, or perfumeries.

Family Activities

  • What family activities can be done in Ghent with children?

    The concierge can suggest activities suitable for children based on their age and the weather of the day.

  • Can a boat trip on the canals be organised with children?

    The concierge can propose easily accessible outings, such as boat rides or short visits.

  • Which visits are the easiest to do with a stroller?

    The concierge can recommend museums, parks, and attractions suitable for families for a half-day visit.

Personalized Experiences

  • Can a personalised programme be created for a weekend in Ghent?

    The concierge can create a tailored programme combining gastronomy, culture, and relaxation according to your schedule.

  • Can special requests be made for a customised stay?

    The concierge can arrange special requests related to food, schedules, or stay preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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