Palacio de los Patos

Check-in is generally from 3 PM and check-out until 12 PM, subject to the booking conditions of the day.

Yes, a private parking on site is offered, usually upon prior reservation and for an additional daily fee.

Early check-in may be granted depending on room availability upon arrival; an additional fee may apply depending on the desired time.

A late check-out may sometimes be offered depending on hotel occupancy, with a possible additional fee; the request should be made on the same day at the reception.

Contact the concierge to confirm the arrangements for the day.

The hotel is located at Calle Solarillo de Gracia 1, in the centre of Granada, approximately 650 metres from the cathedral and the main shopping streets.

The Palacio de los Patos is located at the intersection of Calle Recogidas and Solarillo de Gracia, in the central Recogidas district, easily accessible on foot from most tourist sites.

Federico García Lorca Granada-Jaén Airport is approximately 16 km from the hotel, which is about 20 to 30 minutes by car depending on traffic.

From the train station or bus station, the hotel is accessible by taxi in about ten minutes, or by public transport with a short final walk.

Yes, free Wi-Fi is available throughout the hotel, including the rooms and common areas.

The hotel offers double, triple rooms and suites, spread between the historic 19th-century palace and an adjacent contemporary building.

The rooms generally feature air conditioning, flat-screen satellite television, minibar, safe, wooden floors, and a bathroom with hairdryer, bathrobes, and slippers.

Some categories of rooms or suites offer a bathtub, sometimes with a jacuzzi, while others have a shower; the configuration depends on the type of room booked.

Contact the concierge to confirm the arrangements for the day.

Breakfast is generally served in buffet or à la carte style, with continental and local options, in the dedicated dining room or at the hotel restaurant.

The Los Patos restaurant offers healthy cuisine highlighting seasonal local products, with a contemporary Mediterranean menu and options suitable for various dietary requirements.

Tasting menus or special packages may be offered at the restaurant depending on the season and events; it is advisable to check the current menu or with the concierge.

Room service is available, allowing guests to order certain dishes and drinks from the restaurant or snack menu directly to their room, according to set hours.

The hotel's Bodyna Spa includes a sauna, steam room, thermal bath, hot tubs, and offers various massages and beauty treatments, by reservation and often at an additional cost.

Spa treatments and massages are available by appointment, with a treatment menu ranging from relaxing massages to specific beauty treatments.

Access to the spa may be included in certain offers or charged separately depending on the stay package; details are provided in the pricing conditions.

The hotel has an indoor pool referred to as a covered pool or wellness pool, generally integrated into the spa area.

From the hotel, it is possible to easily reach on foot the cathedral, the Albaicín, shopping streets, and many monuments, as well as to book guided tours to the Alhambra.

Bike rentals or similar services may be offered through the hotel or partners to explore Granada, subject to availability and additional charges.

The establishment can assist in booking excursions to the Alhambra, the villages of the Alpujarras, or other Andalusian sites, with official guides and transport included.

Themed dinners, tastings, or special events may be organised on certain dates, particularly around local cuisine, depending on the hotel's programming.

The hotel welcomes families and offers rooms that can accommodate up to three people, with the possibility of a baby cot upon prior request.

Baby cots can be provided upon request and subject to availability; some types of rooms also allow for the addition of an extra bed for a child.

A childcare service may potentially be offered through external providers recommended by the hotel; the conditions should be discussed with reception.

Personalised recommendations can be provided by the hotel for visits, restaurants, and activities suitable for families with children of different ages.

Pets are generally allowed in the establishment, often with an additional charge per night and specific conditions regarding size or number of pets.

Specific rooms or floors may be dedicated to guests with pets, and certain common areas may remain off-limits to dogs, such as the spa or restaurant.

A welcome kit or certain equipment (bowls, cushions) may be offered for pets, depending on the hotel's current policy.

The hotel has lifts to access the floors and main common areas, facilitating movement for people with reduced mobility.

Some rooms are equipped for people with reduced mobility, with adapted bathrooms; it is recommended to specify this at the time of booking.

Access to the main entrance and common areas is generally level or served by a lift, but there may be constraints in the historic building.

Yes, transfers can be arranged through the hotel, by private car or taxi, between the Palacio de los Patos and the airport, train station or bus station, upon request and at an additional cost.

Wi-Fi, basic access to the spa (depending on the offer), toiletries, bathrobes and slippers, as well as 24-hour reception service are generally included; other services may be charged separately.

A concierge service, daily housekeeping, and the possibility of room service are part of the services offered; some involve additional charges depending on usage.

Some offers include breakfast or spa access; others do not. It is advisable to check the specific inclusions on the booking confirmation.

Cancellation conditions vary depending on the rate booked; some offers are cancellable up to a certain date, others are non-refundable, sometimes with a 100% charge in case of no-show.

Additional charges may apply for the spa, parking, breakfast not included, pets, or certain services; these are detailed either in the offer or at reception.

Yes, a tourist tax or equivalent may be due according to local regulations and the type of rate; its amount is generally specified at the time of booking or check-in.

Payments are generally accepted in cash and by major credit cards; some prepaid offers are settled before arrival using the card provided at the time of booking.

The hotel occupies a 19th-century palace, classified as a Cultural Heritage Asset, carefully restored and combined with a contemporary building featuring an alabaster façade.

The rehabilitation of the palace allows for the preservation of a historical monument while adapting it to modern hospitality, limiting the footprint associated with a complete new construction.

The hotel promotes the use of local and seasonal products in the restaurant, which reduces transportation and supports producers in the Granada region.

Some environmental practices may include responsible linen management, energy optimisation, and reduction of single-use plastics, according to current standards of luxury hospitality.