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5★ · Capri

Jumeirah Capri Palace

Via Capodimonte, 14, 80071 Isola di Capri, NA, Italie, Capri

4.74.7/5421 reviews · Google rating
  • Views over the Mediterranean Sea
  • Set on the island of Capri
  • Peaceful surroundings
  • Relaxed, restorative atmosphere

Hotel 5-star in Capri, Italy, in the heart of Capri, featuring Mediterranean Sea views, high-end service and peaceful surroundings.

How much does a night at Jumeirah Capri Palace cost?

Rates vary with the season, your travel dates, and the room category selected.

For an accurate budget, check your exact dates or ask the concierge which option best suits your stay.

What is the best month to stay at Jumeirah Capri Palace in Capri?

It depends on the pace you want on the island. The hotel suits a calmer stay, with sea views and time to slow down.

If you want to experience Capri more smoothly, the concierge can help you choose the most suitable period.

Where is Jumeirah Capri Palace located for exploring Capri?

The hotel is in Capri, in peaceful surroundings that make it easy to explore the island.

On foot, you can quickly reach Piazza Vittoria, Villa San Michele, Chiesa di San Michele Arcangelo, and Scala Fenicia.

A word from the Concierge

Jumeirah Capri Palace through the Concierge's eyes

Jumeirah Capri Palace is located on the island of Capri, Italy. This 5★ hotel offers stunning views of the Mediterranean Sea. It belongs to the prestigious Jumeirah property, known for its high-end service. The location allows easy exploration of the island's beauty. Visitors appreciate the tranquility of the surroundings.

What sets this hotel apart is its relaxing atmosphere and commitment to excellence. Guests enjoy attentive service and quality facilities. The hotel attracts a diverse clientele, from couples seeking romance to solo travelers looking to unwind. Common areas are designed to promote relaxation and well-being.

Before you go, know that the ambiance is perfect for relaxing stays. It suits both couples and families. The summer season draws many visitors, so consider booking in advance. The hotel is easily accessible from the Capri port, facilitating travel.

_My tip from the Concierge: consider booking a spa treatment to enjoy a moment of relaxation after a day of exploration._

Why choose Jumeirah Capri Palace?

Jumeirah Capri Palace is an exceptional address in Capri, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Views over the Mediterranean Sea
  • Set on the island of Capri
  • Peaceful surroundings
  • Relaxed, restorative atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with Mediterranean views

    Beginning the day with the Mediterranean in view immediately sets the tone of the stay. This experience centres on the pleasure of an unhurried morning in Capri’s clear light, with attentive service and the feeling of already being fully in the destination before the day’s first outing. It suits couples as well as travellers seeking a gentler pace.

    IncontournableIncluded in your stay
  • Post-exploration wellness treatment

    After walks, transfers and hours spent in the sun, booking a treatment helps restore an immediate sense of comfort. Whether a massage or a restorative ritual, the idea is simple: turn the return to the hotel into a genuine moment of recovery. It is one of the smartest ways to enjoy Capri without being overwhelmed by its intensity, especially in busier periods.

    Mon conseil du ConciergeReservation required
  • Terrace pause in peaceful surroundings

    One of the most valuable signatures of a stay here lies in the ability to stop. Settling on a terrace for coffee or a cool drink, reading a few pages or simply watching the light change over the sea captures the spirit of the hotel. It is especially suited to travellers seeking the luxury of breathing space rather than an overfilled programme.

    Included in your stay
  • Tailored Capri with the concierge

    On an island where timing changes everything, the concierge becomes a genuine comfort tool. This experience is about having the key moments of the stay arranged with ease: pacing advice, logistical help, reservations and recommendations tailored to your preferences. It is a way to enjoy Capri with greater freedom and far less practical friction.

    Sur mesureReservation required
  • Return to your room at dusk

    In great island stays, one moment is often underestimated: returning to the room after the day. With turndown service and a renewed sense of calm, that moment takes on a particular quality here. One returns to a space restored and ready for the evening and for rest. It is a discreet yet essential experience that says much about the standard of service.

    Included in your stay
  • Capri at a slower pace

    This is not an activity in the strict sense but a way of inhabiting the hotel. It means alternating island discovery with periods of retreat at the property: an outing in the morning, a pause in the middle of the day, a treatment or rest in the afternoon and an unhurried dinner. Jumeirah Capri Palace is especially well suited to this rhythm thanks to its peaceful atmosphere and island setting.

    Art de vivreIncluded in your stay

Restaurants & bars

7 on-site dining venues, including 4 Michelin stars.

  • L’Olivio Restaurant

    2 Michelin stars

    Restaurant

    Highlights

    • Mediterranean
    • the only two Michelin-star restaurant on Capri Island, offering a modern interpretation of Mediterranean and regional flavours
    Practical information

    The concierge’s wordAt L’Olivio, treat yourself to Capri’s only two-Michelin-star table, with a contemporary take on Mediterranean and regional flavours.

  • Il Riccio Restaurant & Beach Club

    Restaurant

    Highlights

    • Mediterranean seafood
    • a Mediterranean seafood restaurant located on a cliff beside the famous Blue Grotto
    Practical information

    The concierge’s wordFor a memorable lunch, book Il Riccio: Mediterranean seafood and a spectacular cliffside setting right beside the famous Blue Grotto.

  • Bar degli Artisti

    Bar

    Highlights

    • Mediterranean
    • Evocative music and inventive cocktails meet striking artworks in a contemporary setting, creating an inspiring atmosphere that blends creativity, sophistication, and effortless charm for every guest.
    Practical information

    The concierge’s wordFor a drink in Capri, head to Bar degli Artisti: inventive cocktails, evocative music, and striking artworks create a deeply inspired Mediterranean interlude.

  • L'Olivo

    2 Michelin stars

    Restaurant

    Highlights

    • Italian
    • Raviolo caprese, ottima pasta farcita con caciotta di Massa Lubrense e maggiorana, arricchita con salsa ai tre pomodori.
    Practical information

    The concierge’s wordAt L’Olivo, go for the raviolo caprese, a refined Italian signature at this two-Michelin-starred table.

  • Zuma

    Restaurant

    Highlights

    • Japanese
    Practical information

    The concierge’s wordFor a sleek, elegant Japanese interlude at Jumeirah Capri Palace, book Zuma without hesitation.

  • a-Ma-Re Capri

    Restaurant

    Highlights

    • Campanian
    • Eliche con frutti di mare, astice e triglia.
    Practical information

    The concierge’s wordAt a-Ma-Re Capri, go for the Campanian spirit and don’t miss the Eliche con frutti di mare, astice e triglia.

  • Le Monzù

    Restaurant

    Chef: Antonio Pedana
    Chef: Antonio Pedana

    Highlights

    • Neapolitan and Caprese
    • tasting menus that highlight the best of the Mediterranean through dishes like caper-sprinkled risotto brightened by a simple squeeze of lemon.
    Practical information

    The concierge’s wordTo catch the spirit of Le Monzù, let Antonio Pedana guide you through a tasting menu with Neapolitan, Caprese, and beautifully Mediterranean notes.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Via Capodimonte, 14, 80071 Isola di Capri, NA, Italie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 421 reviews

4/5Michael Stokes

May 2026: Great location and stunning views. We had our own pool, although the room is tired. The staff is great and willing to bend over backwards to assist. They tell me the rooms will be upgraded within the year!

5/5Sophie Crisafi

We had the most lovely stay for the first week of our honeymoon! The service was excellent from the airport transfers to the check in and everything after. Alessandra helped us check in and provided us with a lovely…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Piazza VittoriaHistoric landmark

    on site · 1 min walk

    Historical landmark just a one-minute walk away, representing an emblematic site of Capri.

    Practical information

    The concierge’s wordA 1-minute walk away, Piazza Vittoria is an ideal pause to soak up Capri’s historic atmosphere between plans.

  • Villa San MicheleMuseum

    325 m · 4 min walk

    Museum a four-minute walk away, providing insight into the history and culture of Capri.

    Practical information

    The concierge’s wordA 4-minute walk away, Villa San Michele offers an ideal cultural break to better grasp Capri’s history and spirit.

  • Hotel Caesar AugustusObservation deck

    356 m · 4 min walk

    Hotel a four-minute walk away, providing a panoramic view of the Bay of Naples and the surrounding islands.

    Practical information

    The concierge’s wordA 4-minute walk away, this viewpoint is ideal for a quiet break overlooking the Bay of Naples and the surrounding islands.

  • Église de San Michele ArcangeloChurch

    398 m · 5 min walk

    Church five minutes' walk away, known for its architecture and peaceful atmosphere.

    Practical information

    The concierge’s wordA 5-minute walk away, Chiesa di San Michele Arcangelo offers a peaceful break if you're in the mood for architecture and a quiet moment.

  • Scala FeniciaTourist attraction

    540 m · 7 min walk

    Scala Fenicia, a tourist attraction an seven-minute walk away, offering panoramic views of the sea and surrounding landscapes.

    Practical information

    The concierge’s wordFor an open-air break 7 minutes away on foot, head to Scala Fenicia when you're in the mood for panoramic sea views.

  • Spiaggia Marina GrandeTourist attraction

    1.2 km · 15 min walk

    Spiaggia Marina Grande, a popular beach in Capri, perfect for enjoying the sun and the sea.

    Practical information

    The concierge’s wordFor an easy break in Capri, head to Spiaggia Marina Grande for sun and sea, especially if you’re in the mood to slow down.

  • Grotta Azzurra (Grotte Bleue)Tourist attraction

    1.5 km · 18 min walk

    Tourist attraction located 1492 meters away, known for its striking blue waters.

    Practical information

    The concierge’s wordFor a contemplative break in Capri, head to the Blue Grotto if you're in the mood for a tourist site famed for its brilliantly blue waters.

  • Grotta VerdeTourist attraction

    1.9 km · 3 min by car

    Grotta Verde, a tourist attraction located 1851 meters away, known for its rock formations and crystal-clear waters.

    Practical information

    The concierge’s wordFor a nature break in Capri, Grotta Verde offers a lovely contrast of rock formations and crystal-clear waters, ideal if you're after a peaceful moment.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Porto Turistico di CapriMarina

    1.7 km · 3 min by car

    Marina located 1713 meters away, providing services for boats and yachts.

    Practical information

    The concierge’s wordIf you’re arriving or leaving by sea, Porto Turistico di Capri is a practical stop for boat and yacht services.

  • Jardins d'AugusteGarden

    2.0 km · 3 min by car

    Gardens of Augustus, a green space offering panoramic views of the sea and the famous Faraglioni.

    Practical information

    The concierge’s wordFor a peaceful break, head to the Gardens of Augustus late in the day: the panorama over the sea and the Faraglioni feels especially expansive.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Jumeirah Capri Palace?

    Check-in starts at 3 PM and check-out is possible until 12 PM, subject to the times confirmed at booking and on your stay confirmation.

  • Can I check in early?

    Early check-in may be offered depending on availability upon arrival; it is recommended to request it in advance, with additional charges possibly applying depending on the desired time.

  • Is it possible to request a late check-out at Jumeirah Capri Palace?

    A late departure may be granted depending on hotel occupancy; this service is often chargeable beyond the standard time, to be confirmed with reception during your stay.

  • What documents and guarantees are required upon arrival at the hotel?

    The hotel generally requires a valid credit card and an identification document to guarantee the reservation and cover any additional charges during the stay.

  • Does the hotel have a luggage storage service to leave my bags outside of room hours?

    A luggage storage service is offered to keep your bags before check-in or after check-out, allowing you to enjoy Capri more freely on the day of arrival or departure.

Location & Access

  • Where is the Jumeirah Capri Palace hotel located in Anacapri?

    The hotel is located at Via Capodimonte 14, 80071 Anacapri, on the upper part of the island of Capri, near the centre of Anacapri and the Monte Solaro chairlift.

  • What is the distance between the hotel and the centre of Anacapri or the nearest beach?

    Jumeirah Capri Palace is approximately 100 metres from the centre of Anacapri and about 650 metres from the nearest beach, with exact distances varying depending on the route taken.

  • How do I get to Jumeirah Capri Palace from the port of Capri?

    To reach the hotel, you first need to get to the port of Capri by ferry or hydrofoil from Naples or Sorrento, then take a taxi or local bus to Anacapri and go down Via Capodimonte.

  • What is the distance between the hotel and the airport?

    Naples-Capodichino International Airport is located across the gulf; you need to combine a car journey to the port, a maritime crossing, and then a taxi or bus to Anacapri. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Private transfers by boat and car can be arranged between Naples airport and the hotel; a paid airport shuttle is available with a fee applicable per trip and per vehicle.

  • Does the hotel have parking?

    The hotel does not have parking for private cars on site, as Capri is largely pedestrian and regulated for private vehicles; transportation is done by taxi or local bus.

Rooms & Amenities

  • How many rooms and suites does the Jumeirah Capri Palace have and what is their style?

    The establishment has approximately 67 to 72 rooms and suites according to sources, all decorated in a bright Mediterranean style, some offering sea views and a terrace or private pool.

  • What amenities are found in the rooms of the Capri hotel?

    The rooms are generally equipped with air conditioning, flat-screen TV, minibar, safe, Wi-Fi, private bathroom with toiletries, and for some categories, a terrace or private pool.

  • What are the differences between standard rooms and suites at the Jumeirah Capri Palace hotel?

    Jumeirah Capri Palace offers different categories, from double rooms to suites with terrace and sometimes private pool, such as the new suites designed by Patricia Urquiola offering views of Naples Bay.

  • Does the hotel have family or connecting rooms for stays with children?

    Connecting or family-friendly rooms are offered subject to availability; it is recommended to specify this request at the time of booking to ensure the correct configuration.

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available in the hotel and in the rooms, allowing guests to stay connected throughout their stay.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is offered, with continental, Italian, vegetarian, vegan, gluten-free options, as well as a wide selection of fresh and local products.

  • What restaurants are available at the Capri Palace Jumeirah?

    The hotel houses several restaurants, including L’Olivo (2 Michelin stars), Bistrot Ragù, the Zuma Capri on the rooftop, and Il Riccio Restaurant & Beach Club by the sea.

  • Are vegetarian or gluten-free options available in the hotel’s restaurants?

    The hotel’s bars and restaurants offer a varied menu of Mediterranean, Neapolitan, and international cuisine, with the possibility of adapted menus for vegetarian, vegan, or gluten-free diets upon request.

  • Can meals be taken in the room at the Jumeirah Capri Palace?

    Room service is available to have your meals in your room or on your private terrace, with a selection inspired by the hotel’s restaurants and defined hours to check on site.

  • Is one of the restaurants at the Jumeirah Capri Palace hotel Michelin-starred?

    L’Olivo, the hotel's gourmet restaurant, is awarded two Michelin stars, making it one of the most prestigious dining establishments in Capri.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The Jumeirah Capri Palace features an outdoor mosaic pool, surrounded by terraces and relaxation areas, as well as a private beach accessible via shuttle to the partner beach club.

  • What types of services are offered at the Capri hotel Spa?

    The establishment offers a spa and wellness centre, the Capri Medical Spa, providing massages, body treatments, health programmes, as well as a fitness centre.

  • Can treatments at the spa be booked before arriving at the hotel?

    The spa offers various massages, medical-aesthetic treatments, fitness programmes, and wellness services, some of which can be booked in advance to secure the desired time slots.

  • Is there a gym or fitness centre at the Jumeirah Capri Palace?

    A fitness room is available for guests, complementing the wellness services of the spa, with basic cardio and weight training equipment.

Activities & Leisure

  • What leisure activities are offered on-site or nearby the Capri Palace Jumeirah?

    The hotel offers a swimming pool, a nearby beach club with shuttle service, walking tours, as well as the possibility to organise excursions, visits, and water activities through the concierge.

  • Can the hotel organise excursions to explore Capri and its surroundings?

    Boat excursions, guided tours of Capri and Anacapri, walks to the Blue Grotto or Monte Solaro can be organised from the hotel via the concierge.

  • What major tourist sites are located near the Jumeirah Capri Palace hotel?

    The establishment is located near sites such as the San Michele church, the Monte Solaro chairlift, and the Blue Grotto, easily accessible within a few minutes by car or on foot depending on the location.

  • Is it easy to access the sea and a private beach from the hotel?

    The outdoor pool, sun terraces, and partner beach club allow guests to enjoy the sun and the sea, with sunbed and towel service.

Family & Kids

  • Is the Jumeirah Capri Palace suitable for a family stay with children?

    Family-friendly rooms and services are available, and the hotel can organise family activities, although it is not specifically a dedicated children's club.

  • Does the hotel provide baby cots or extra beds for children in the rooms?

    Baby cots can be provided and some rooms allow for an extra bed for a child, to be confirmed at the time of booking depending on the chosen category.

  • Is there a babysitting service at Jumeirah Capri Palace?

    Childcare services can be offered upon request via the concierge, depending on availability and with an additional charge to be expected.

  • Are the hotel restaurants suitable for children with specific menus?

    Some hotel restaurants and the buffet breakfast offer dishes tailored to children's tastes; specific menus can be prepared upon request.

Pets

  • Are pets allowed at Jumeirah Capri Palace?

    Pets are generally not permitted in the establishment, unless otherwise specified for certain offers or periods, which should be checked directly with the hotel.

  • Are there specific restrictions for coming to Capri with a pet?

    Due to the island's layout and local regulations, access with animals can be very limited and subject to prior agreement; it is essential to check with the hotel before booking.

  • Can I stay at Capri Palace Jumeirah with a medium or large dog?

    The hotel does not provide a detailed policy on accepting large animals; any request regarding a medium or large dog must be validated on a case-by-case basis by reception.

Accessibility

  • Is Jumeirah Capri Palace suitable for people with reduced mobility?

    Some rooms and common areas may be adapted to facilitate access for people with reduced mobility, but the sloping topography of Anacapri may present additional constraints.

  • Can we book a room specifically adapted for wheelchairs?

    It is recommended to request an adapted room and precise information about elevators, ramps, and access to restaurants, spa, and pool before booking.

  • Is the environment around the hotel (streets, access) easily navigable for elderly or disabled people?

    Due to the sloping alleys and frequent stairs on Capri, outdoor movement can be difficult for some people; the concierge can assist in arranging suitable transport.

Billing & Policies

  • What is the average cost of a night at Capri Palace Jumeirah depending on the season?

    Rates vary depending on the season, room category, and occupancy; new suites can start around €1,500 per night, terrace suites higher, while other rooms may be less expensive.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked: some offers are flexible with free cancellation up to a certain date, while others are non-refundable; the exact conditions are stated at the time of booking.

  • Are there any local taxes to pay?

    A local tourist tax is generally applied per person per night, payable on-site in addition to the room rate, with the amount varying according to the applicable municipal regulations.

  • Is breakfast included in the room rate at the Jumeirah Capri Palace hotel?

    Buffet breakfast may be included in certain stay offers, particularly on booking sites, or charged separately depending on the type of rate chosen.

  • What payment methods are accepted to settle my stay and extras?

    The main accepted payment methods include international credit cards and, generally, cash payments within the legal limits in Italy; it is advisable to check for specific cards.

Sustainability

  • Does the Jumeirah Capri Palace have a sustainability policy or specific ecological actions?

    The establishment highlights an environment surrounded by greenery and nature; however, the precise details of sustainability policies and environmental footprint reduction are not widely published. Contact the concierge to confirm the current arrangements.

  • Are measures in place to reduce waste and water consumption in the establishment?

    The hotel may encourage the reuse of towels and linens and limit certain plastic waste, in line with practices of many high-end establishments, but without standardised detailed communication. Contact the concierge to confirm the current arrangements.

  • Does the hotel offer more responsible options for transfers and excursions to limit the carbon footprint of the stay?

    The use of local transport, shared shuttles, and small group excursions may be encouraged to limit the carbon footprint of travel, with details to be specified by the concierge. Contact the concierge to confirm the current arrangements.

The Concierge answers — Jumeirah Capri Palace

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a complete transfer from Naples airport to the Jumeirah Capri Palace in Anacapri?

    The concierge can organise private transfers by boat and car from Naples airport or the central train station to Jumeirah Capri Palace, including luggage handling and coordination of ferry or hydrofoil schedules. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private boat from Capri to Positano or Amalfi through the hotel?

    The concierge can book private boat transfers or speedboat services between Capri and the Amalfi Coast (Positano, Amalfi, Sorrento), with a driver waiting at the port of Capri to take you to the hotel.

  • Can you arrange a transfer with a porter from the port of Capri to the hotel?

    The concierge can organise a private taxi or transfer with a porter between the port of Capri and the Jumeirah Capri Palace, tailored to your ferry or hydrofoil arrival time.

  • How can one easily get around from the hotel to visit Capri and Anacapri?

    The concierge can provide information on local buses, taxis, and free beach shuttles offered by the hotel, and advise on the best way to reach the main sites of Capri from Anacapri.

  • Can you arrange a round trip between the hotel and the Monte Solaro chairlift?

    The concierge can reserve priority tickets and arrange a transfer to the Monte Solaro chairlift, then organise your return to the hotel by taxi or local bus.

Restaurant Reservations

  • Can you book a table at L’Olivo or Il Riccio during my stay?

    Reservations are made through the concierge, who can secure tables at the hotel’s restaurants, including L’Olivo (2 Michelin stars) and Il Riccio Beach Club, as well as at the best venues in Capri and Anacapri.

  • Can you recommend and book a romantic restaurant with a sea view in Capri?

    The concierge can recommend and reserve romantic sea view restaurants in Capri or Anacapri, taking into account your culinary preferences and budget.

  • Is it possible to arrange a private dinner in my suite or on the hotel terrace?

    The concierge can organise private or semi-private dinners in certain suites, on the terrace, or by the pool, in coordination with the hotel’s catering teams.

  • Can you inform the restaurants of my food allergies and special restrictions?

    The concierge can manage specific requests (allergies, gluten-free, vegetarian or vegan menus) with the hotel restaurants and external partners.

Spa Bookings

  • Can you book treatments in advance at the hotel’s Capri Medical Spa?

    Reservations are made through the concierge or the spa, which can schedule treatments at the Capri Medical Spa, including massages, body treatments, and multi-day wellness programmes.

  • Is it possible to set up a personalised wellness programme during my stay?

    The concierge can organise a tailored programme combining treatments, fitness, and nutrition with specialists from the Capri Medical Spa, depending on the duration of your stay.

  • Can you adjust my spa reservations according to my excursion and ferry schedules?

    The concierge can check the spa's opening hours, availability of slots, and adjust appointments to fit your excursions or ferry schedules.

Excursions & Cultural Visits

  • Can you book a day boat trip to tour Capri and see the Blue Grotto?

    The concierge can arrange private or shared boat excursions around Capri, including the Blue Grotto, the Faraglioni, and coves accessible only by sea.

  • Is it possible to have a private guide to visit Capri and Anacapri?

    The concierge can book private guides who speak French, English, or Italian for cultural tours of Anacapri, Capri, and the main historical sites.

  • Can you advise me on the best time of year to plan a stay in Capri?

    The concierge can recommend the best month to visit Capri based on crowd levels, weather, and events, and advise on quieter periods to enjoy the island.

  • Can you organise a day trip to the Amalfi Coast or Pompeii from the hotel?

    The concierge can arrange day trips to the Amalfi Coast (Positano, Amalfi, Ravello) or Pompeii, with boat and car transfers including a guide if desired.

Special Occasions

  • Is it possible to organise a birthday surprise in my room or at the hotel restaurant?

    The concierge can prepare decorations, flowers, champagne, and a cake, as well as a special dinner in one of the hotel’s restaurants or privately for a birthday.

  • Can you help me organise a romantic marriage proposal at the Jumeirah Capri Palace?

    The concierge can create a romantic setting (flowers, petals, candles, music) and a special dinner for a marriage proposal or wedding anniversary.

  • Can you arrange a professional photographer for a couple's shoot in Capri?

    The concierge can coordinate a professional photo shoot at the hotel and at the most beautiful viewpoints in Capri, with makeup and hairstyling available upon request.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and local artisans, and arrange a personal shopper?

    The concierge can recommend the best luxury and artisan shops in Capri and Anacapri, and arrange for a personal shopper or private accompaniment.

  • Is it possible to rent a private yacht for a day or evening through the hotel?

    The concierge can assist with the reservation of private yachts of various sizes departing from Capri, with crew, meals, and customised itineraries.

Family Activities

  • Can you organise child-friendly activities and a babysitting service during our stay?

    The concierge can suggest ideas for child-friendly activities (boat trips, fun tours, family beaches) and arrange babysitting services upon request.

  • What family activities do you recommend around the hotel for a stay with young children?

    The concierge can suggest easy walks, chairlift rides, and safe small boat excursions for families, taking into account the children's ages.

Personalized Experiences

  • Can you create a customised experience to discover Capri at sunrise or sunset?

    The concierge can organise a private tour of the island at sunrise or sunset, either on foot or by boat, with a guide and aperitif included.

  • Is it possible to book an Italian cooking or pastry class during my stay at the Jumeirah Capri Palace?

    The concierge can arrange Italian or Neapolitan cooking classes with the hotel chefs or local partners, including a market visit subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits