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5★ · Ascona

Hôtel Eden Roc

Ascona

4.74.7/5610 reviews · Google rating

Hotel 5-star in Ascona, Switzerland, in the heart of Ascona, featuring Lake Maggiore views, manicured gardens and elegant shared spaces.

Where is Hotel Eden Roc located in Ascona?

Hotel Eden Roc is in Ascona, on the shores of Lake Maggiore in Switzerland.

The setting combines lake views, surrounding mountains and a მშვიდ atmosphere, with easy access to Ascona’s waterfront walks.

Is Hotel Eden Roc a luxury hotel?

Yes. It is a five-star hotel with a refined atmosphere and attentive service.

It suits relaxing stays as well as trips for couples, families and business travellers.

What is available on site at Hotel Eden Roc in Ascona?

The stay revolves around the lake, well-kept gardens and elegant shared spaces.

Guests notably enjoy the breakfast terrace, the spa and direct access to the lake for time on the water.

A word from the Concierge

Hôtel Eden Roc through the Concierge's eyes

Hôtel Eden Roc is located in Ascona, Switzerland, on the shores of Lake Maggiore. This five-star hotel offers stunning views of the lake and surrounding mountains. The establishment stands out for its refined ambiance and attentive service, perfect for travelers seeking relaxation and luxury. Ascona is known for its mild climate and Mediterranean charm, attracting visitors year-round. The overall atmosphere of the hotel is peaceful and welcoming, with elegant common areas and well-maintained gardens. Guests often appreciate the quality of the facilities and services offered, contributing to a memorable experience. The hotel is ideal for couples, families, or business travelers, thanks to its various accommodation options and suitable amenities. Before you go, it is good to know that the hotel is very busy during the high summer season. Advance bookings are recommended to ensure a pleasant stay. The area offers many activities, such as lakeside walks and visits to picturesque villages. _My tip from the Concierge:_ consider booking local activities in advance to fully enjoy your stay in Switzerland.

Why choose Hôtel Eden Roc?

Hôtel Eden Roc is an exceptional address in Ascona, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace overlooking the lake

    Beginning the day in front of Lake Maggiore immediately sets the tone of the stay. Morning light, Ascona’s mild air and the quiet of the early hours turn a simple breakfast into a true resort ritual. It is one of the most accurate ways to understand the spirit of Hotel Eden Roc: understated elegance shaped by the landscape.

    SignatureIncluded in your stay
  • A spa interlude after a day by the water

    After a walk, time on the lake or a few hours in the sun, the spa naturally extends the feeling of relaxation. The experience is at its best when alternating outdoor life and inward calm, light and silence, movement and rest. A simple yet highly accomplished way to experience Ascona without haste.

    Bien-êtreReservation required
  • A lake outing from the marina

    A direct connection to the lake is one of the most sought-after privileges at Hotel Eden Roc. Setting out from the property’s waterfront to discover Lake Maggiore changes the whole perception of the stay: the water is no longer a backdrop, but a lived space. Ideal for seeing Ascona differently and giving the day a broader sense of rhythm.

    Lac MajeurReservation required
  • An evening stroll through Ascona

    Leaving the calm of the estate for an early-evening walk along Ascona’s waterfront and into the town centre is one of the best ways to appreciate its character. The light softens, terraces come alive without bustle and the lake takes on a more contemplative tone. A simple yet essential experience for understanding the local way of life.

    Included in your stay
  • A light lunch between gardens and lake

    At the heart of a resort day, an unhurried lunch in a setting open to the outdoors is one of the most lasting pleasures. Between the manicured gardens and the presence of the lake, it offers an ideal pause before continuing the day, whether that means a restful afternoon or an excursion in the region.

    Included in your stay
  • A slow stay in a room with a lake view

    Choosing a room or suite open to the lake, then allowing oneself not to fill every hour, is perhaps one of the experiences most faithful to the spirit of the place. Reading, watching the light change, letting in the morning air or enjoying the quiet of evening: a discreet form of luxury built on space, time and the view.

    À vivre sur placeReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (45 € fee).

Pets are allowed Additional charge

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 610 reviews

4/5Angus Dickson

Stayed here 10 years ago (2016) and just returned this May for 4 days. The hotel has been nicely updated but its strengths remain - a stylish and homely feel, excellent service with a nice smile, lake front water…

4/5Marc

Gym is severely under equipped. Needs at least a power rack. As it stands, there isn't even a pull up bar in the gym.

5/5G. Piet

Had a wonderful stay for 3 nights. Service was excellent and the in house restaurants were exquisite. Super friendly staff. I highly recommend this hotel for a relaxing overnight stay.

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Eden Roc?

    Check-in is generally possible from 15:00 and check-out until 12:00.

  • Can I check in early?

    Early check-in may sometimes be offered depending on room availability. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a late check-out?

    Late check-out may be granted depending on occupancy and may be subject to an additional charge. Please contact the concierge to confirm the arrangements for the day.

  • Is the reception at Hôtel Eden Roc open 24/7?

    The reception is open 24/7, allowing for late arrivals and ongoing assistance for guests.

  • Are airport transfers available?

    Airport transfers can be arranged upon request through the concierge. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Hôtel Eden Roc located in Ascona?

    The hotel is located at Via Albarelle 16 in Ascona, approximately 0.4 km from the city centre.

  • Is the hotel lakeside and does it have direct access to Lake Maggiore?

    The establishment is situated directly on the shores of Lake Maggiore, with an open view of the lake and access to a private beach.

  • What is the distance between the hotel and the centre of Ascona?

    Hôtel Eden Roc is approximately 600 m from the centre of Ascona, accessible within a few minutes on foot.

  • What is the distance between the hotel and the airport?

    The distance to the airport depends on the arrival location; Lugano, Milan, or Zurich are the most commonly used. Please contact the concierge to confirm the arrangements for the day.

  • What are the main ways to access Hôtel Eden Roc?

    Access is possible by car, with valet service on site, and by train to Locarno or Lugano, followed by taxi or private transfer.

Rooms & Amenities

  • How many rooms and suites does Hôtel Eden Roc offer and what basic amenities are included?

    The hotel offers 58 rooms and 37 suites, elegantly furnished, with minibar, cable/satellite television, radio and alarm clock.

  • Does the hotel have non-smoking rooms with a view of Lake Maggiore?

    The rooms are non-smoking and some categories offer a view of the lake or a private terrace.

  • Are the rooms equipped with a kettle or a courtesy tray for tea and coffee?

    A tray/kettle is available in all rooms, allowing for the preparation of tea or coffee.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and in the rooms. Please contact the concierge to confirm the day's arrangements.

  • What types of rooms and suites are offered at Hôtel Eden Roc?

    The hotel offers various categories of single, double rooms and suites, some with a balcony or large terrace.

Included Services

  • Does the hotel have parking?

    Does the hotel have parking? A private parking with valet service is available for guests. Please contact the concierge to confirm the day's arrangements.

  • What services are included in the room rate at Hôtel Eden Roc?

    Wi-Fi, access to the pools and certain leisure facilities are generally included, while some services may incur additional charges.

  • Does the hotel have a concierge service to organise my stay?

    A dedicated concierge service assists with reservations, excursions and personalised requests.

  • Is room service available at Hôtel Eden Roc?

    Room service is offered, allowing meals and drinks to be taken in your room or suite.

  • Does the hotel offer a kids' club or included leisure services for families?

    A kids' club and a bike rental service are offered, some of which may be included or chargeable.

Dining

  • What type of breakfast is offered?

    The establishment serves a continental and buffet breakfast, highly rated by guests.

  • How many restaurants are there at Hôtel Eden Roc and what are their names?

    The hotel has four restaurants: Eden Roc, La Brezza, Marina and La Casetta, offering different cuisines and atmospheres.

  • What type of cuisine is offered in the restaurants of Hôtel Eden Roc?

    The hotel's restaurants serve Mediterranean, gourmet and international cuisine, as well as regional Ticinese dishes.

  • Can the hotel offer menus tailored to allergies or specific diets?

    Options tailored to specific diets can be offered upon request in the restaurants and at breakfast.

  • Does Hôtel Eden Roc have a bar or lounge for drinks?

    A bar is available in the hotel, allowing for aperitifs and cocktails, especially in the evening.

Spa & Wellness

  • What is the size of the spa at Hôtel Eden Roc and what main facilities does it offer?

    The hotel's spa covers approximately 2000 m² and includes various wellness facilities.

  • Does the hotel have a swimming pool?

    The resort has an indoor pool as well as several elegant pools and wellness areas.

  • What spa and wellness facilities are available for guests?

    The spa offers a hot tub/jacuzzi, a sauna and a Turkish steam bath, as well as treatments and massages.

  • Does Hôtel Eden Roc have a fitness room or gym?

    A fitness centre is available, allowing for sports activities in addition to the spa.

  • Are spa treatments included in the room price or charged extra?

    Treatments, massages and wellness programmes can be booked at an additional cost through the spa or concierge.

Activities & Leisure

  • What leisure activities are available directly at the Hôtel Eden Roc?

    The resort offers several pools, a private beach by the lake, a sun terrace, and bike rentals.

  • Can we engage in water sports or enjoy the private beach within the resort?

    Lake Maggiore allows for water sports, boat excursions, and swimming from the hotel's private beach.

  • Does the hotel offer entertainment or a kids' club?

    A kids' club and dedicated activities are offered for younger guests.

  • Does the Hôtel Eden Roc organise excursions or tours in the region?

    Excursions, tours, and activities around Ascona can be arranged through the excursion desk at reception.

  • Are there outdoor areas set up for sunbathing?

    The sun terrace, gardens, and outdoor spaces of the resort provide numerous relaxation options.

Family & Kids

  • Is the Hôtel Eden Roc suitable for a family stay with children?

    A kids' club and suitable pools, along with the private beach, make the resort family-friendly.

  • What specific services are available for children at the Hôtel Eden Roc?

    Services may be offered for children, such as supervised activities, depending on the season and occupancy.

  • Does the hotel offer family-friendly rooms or suites?

    Family rooms and more spacious suites are available, suitable for accommodating parents with children.

  • Are the pools and private beach suitable for children?

    The private beach and pools provide a safe environment for families, under parental supervision.

Pets

  • Are pets allowed at the Hôtel Eden Roc?

    Pets are allowed at the Hôtel Eden Roc upon request, possibly with additional fees.

  • Is there an extra charge for bringing a pet?

    Fees may apply for accommodating pets, depending on the size and type of the animal.

  • Do all rooms accept pets or only certain ones?

    The presence of pets may be limited to certain categories of rooms or areas of the hotel. Contact the concierge to confirm the current policies.

  • Are pets allowed in the hotel's restaurants and common areas?

    Specific rules regarding common areas and the restaurant apply to pets. Contact the concierge to confirm the current policies.

Accessibility

  • Does the Hôtel Eden Roc have elevators to access the rooms and common areas?

    The hotel has elevators and internal pathways facilitating movement within the resort.

  • Does the hotel offer rooms or facilities suitable for people with reduced mobility?

    Accessibility features for people with reduced mobility may be available in certain areas of the hotel. Contact the concierge to confirm the current policies.

  • Are outdoor areas such as the private beach and terraces easily accessible?

    The lakeside, gardens, and some terraces are designed, but may have differences in levels. Contact the concierge to confirm the current policies.

  • Can the hotel provide special assistance for people with accessibility needs?

    Assistance or support can be arranged for guests with specific mobility needs. Contact the concierge to confirm the current policies.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate, season, and booking channel. Contact the concierge to confirm the current policies.

  • Are there any local taxes to pay?

    A local tourist tax may be charged in addition to the room rate, according to municipal regulations. Contact the concierge to confirm the current policies.

  • What payment methods are accepted at the Hôtel Eden Roc?

    Accepted payment methods generally include international credit cards and electronic payments.

  • Do the rates include breakfast and access to the spa, or are they charged separately?

    Some rates include breakfast or other services, while others are à la carte.

  • Is a deposit required at check-in at the Hôtel Eden Roc?

    Deposits or card pre-authorisations may be required upon arrival depending on the type of booking.

Sustainability

  • Does the Hôtel Eden Roc have an environmental policy or sustainability practices?

    The hotel promotes a garden and nature environment by the lake, but the details of sustainable practices are not publicly specified. Contact the concierge to confirm the current arrangements.

  • Does the hotel offer initiatives to reduce energy consumption or waste?

    Waste reduction and energy management actions may be in place, in line with the standards of the Leading Hotels of the World. Contact the concierge to confirm the current arrangements.

  • Does the Hôtel Eden Roc participate in projects for the preservation of Lake Maggiore or the surrounding nature?

    The resort, located in a natural environment by the lake, may support local preservation projects or associations. Contact the concierge to confirm the current arrangements.

  • Are there eco-friendly guidelines for guests, such as reusing towels or limiting linen changes?

    Guests may be encouraged to reuse towels and follow certain eco-friendly guidelines, depending on the hotel's policy. Contact the concierge to confirm the current arrangements.

The Concierge answers — Hôtel Eden Roc

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the Hôtel Eden Roc in Ascona?

    The concierge can organise a private transfer by car or limousine between Lugano or Milan airport and the Hôtel Eden Roc. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or a driver for my journeys during my stay?

    The concierge can book a taxi or a driver for your trips to Locarno, Lugano or the main train stations in the region. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise boat trips on Lake Maggiore?

    The concierge can advise on the best boat connections on Lake Maggiore and book your tickets for the crossings. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to rent a car or a vehicle with a driver through the Hôtel Eden Roc?

    The concierge can arrange the rental of a luxury car or a vehicle with a driver directly from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a helicopter transfer to Ascona?

    The concierge can plan a helicopter transfer from certain Swiss airports or stations to the Ascona region. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table in one of the restaurants at the Hôtel Eden Roc?

    Reservations are made through the concierge, who can guarantee a table in the Eden Roc, La Brezza, Marina, and La Casetta restaurants subject to availability.

  • Can the concierge suggest and book restaurants in Ascona and the surrounding area?

    The concierge can recommend and book gourmet or traditional restaurants in Ascona, Locarno, and throughout Ticino, according to your culinary preferences.

  • How can I organise a group dinner or a terrace meal with a view of the lake?

    Requests for special tables on the terrace, by the lake, or for a group should be directed to the concierge, who coordinates with the hotel restaurants.

  • Can you provide menus tailored to allergies or specific diets in the restaurants?

    The concierge can arrange special menus and inform the chefs of your dietary restrictions or specific diets prior to your arrival.

  • Is it possible to book a private dinner or a particularly romantic table?

    Private dining experiences, such as a meal by the water or in a private lounge, can be organised by the concierge subject to availability.

Spa Bookings

  • How can a treatment or massage be booked at the Hôtel Eden Roc spa?

    Reservations are made through the concierge or directly at the spa, which offers a wide selection of treatments, massages, and wellness rituals over more than 2000 m².

  • Can a personalised spa and fitness programme be prepared for several days?

    The concierge can organise a personalised wellness programme including spa, fitness, and specific treatments during your stay.

  • Is it possible to book couple treatments or a private wellness experience?

    Requests for couple spa slots or partial privatisation of certain areas should be addressed to the concierge.

  • Can the concierge help me choose the best times to enjoy the spa?

    The concierge can provide information on the spa, indoor pool, and sauna hours and reserve slots during the quietest times.

  • Can sessions of sports coaching or yoga be organised during my stay?

    The concierge can arrange sessions of sports coaching or yoga in addition to the resort's fitness facilities.

Excursions & Cultural Visits

  • Can a boat trip on Lake Maggiore be organised from the hotel?

    The concierge can organise boat excursions on Lake Maggiore to the picturesque islands and villages around Ascona.

  • Can the concierge organise a guided tour of Ascona or Locarno?

    The concierge can offer guided tours of Ascona and Locarno, including museums, historic alleys, and iconic viewpoints.

  • Can you help me plan hikes or excursions in the mountains around Lake Maggiore?

    It is recommended to ask the concierge for hiking and excursion recommendations in the Ticino valleys with a guide or suitable transport.

  • Is it possible to book tickets for cultural events or festivals in the region?

    The concierge can organise outings to regional cultural events, concerts, festivals, or exhibitions, including tickets and transport.

  • Can a personalised discovery programme of the region for a day be prepared?

    The concierge can design a tailored itinerary to explore the villages and scenic sites around Ascona for a full day.

Special Occasions

  • Can you organise a romantic surprise in the room for an anniversary or a marriage proposal?

    The concierge can organise romantic room decorations, champagne, and flowers for a wedding anniversary or a marriage proposal.

  • Can the concierge organise a private reception or an aperitif for a special occasion?

    It is recommended to contact the concierge to organise a small private reception or an aperitif by the lake to celebrate an event.

  • Can you arrange a birthday cake and a setup for a celebration?

    The concierge can organise a personalised cake, candles, and a discreet setup for a birthday celebrated at the restaurant or in the room.

  • Is it possible to bring in a photographer or a musician for a special occasion?

    Requests for a photographer, musician, or special services for an event are managed by the concierge according to local availability.

  • Can the concierge assist in organising a small wedding or a vow renewal at the Hôtel Eden Roc?

    The concierge can assist in organising an intimate wedding or a vow renewal within the resort or by the lake.

Shopping & Luxury Services

  • Can you recommend luxury or jewellery shops in the area?

    The concierge can recommend luxury boutiques, jewellers, and design shops in Ascona, Locarno, and Lugano according to your shopping desires.

  • Is it possible to arrange a personal shopper for a high-end shopping session?

    The concierge can organise a personal shopper or an accompanied shopping session at the best addresses in Ticino.

  • Can you coordinate the delivery of my purchases to the room and alteration services?

    The concierge can assist with the delivery of shopping to the room and the organisation of alterations or bespoke services with local artisans.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits