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5★ · Nairobi

Giraffe Manor

Gogo Falls Road, Nairobi, Kenya, Nairobi

4.64.6/51,131 reviews · Google rating
  • Free-roaming giraffes in the gardens
  • Immersive stay surrounded by nature
  • Part of the Giraffe Centre
  • Historic manor opened in 1932

Hotel 5-star in Nairobi, Kenya, in the heart of Nairobi, featuring Giraffe Centre access, giraffe gardens and a historic manor house.

Can you stay at Giraffe Manor in Nairobi for just one night?

A one-night stay may be possible depending on dates and availability. The safest option is to check current stay conditions with the Concierge before booking.

The key experiences are best enjoyed around the house rhythm, from the morning wake-up to breakfast and afternoon tea.

What budget should you expect for Giraffe Manor?

Rates vary with the season, room category and stay conditions. It is best to check your exact dates at the time of booking.

The stay is centred on the on-site immersive experience, especially the key moments around the giraffes and the manor’s shared spaces.

Can you have lunch or dinner at Giraffe Manor without staying there?

Giraffe Manor has several dining and bar spaces on site. Access and booking for non-residents should be confirmed directly before planning a meal.

For a more private dinner, options such as The Orchid House or the Wine Cellar should be booked in advance.

A word from the Concierge

Giraffe Manor through the Concierge's eyes

Giraffe Manor is located in Nairobi, Kenya. This 5★ hotel is part of Giraffe Centre, an iconic place known for its proximity to these majestic animals. Opened in 1932, the establishment offers an immersive experience in nature. Visitors can interact with giraffes that roam freely in the gardens, creating a unique and memorable atmosphere.

What sets Giraffe Manor apart is its commitment to preserving giraffes and their habitat. The hotel has received accolades, including the Travel + Leisure World's Best Awards 2025. Guests appreciate the warm and authentic ambiance, where luxury meets nature. Common areas are tastefully decorated, providing a calming setting to relax after a day of exploration.

Before you go, know that Giraffe Manor is perfect for couples and families. Children love interacting with the giraffes, while couples find a romantic setting. The best time to visit is between June and October when the weather is more pleasant.

_My tip from the Concierge: book a giraffe feeding experience for an unforgettable moment with these fascinating animals._

Why choose Giraffe Manor?

Giraffe Manor is an exceptional address in Nairobi, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Free-roaming giraffes in the gardens
  • Immersive stay surrounded by nature
  • Part of the Giraffe Centre
  • Historic manor opened in 1932
  • Commitment to giraffe conservation

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Historic Manor bar

    Bar

    Highlights

    • Enjoy a signature cocktail in our cosy bar or outside on the terrace watching the sun dip behind the Ngong Hills
    Practical information

    The concierge’s wordSettle into the Historic Manor bar for a signature cocktail, indoors for cosy charm or on the terrace as the sun slips behind the Ngong Hills.

  • The Orchid House

    Restaurant

    Highlights

    • Private dining in the Orchid House, surrounded by greenery and candlelight
    Practical information

    The concierge’s wordFor a special dinner, book The Orchid House: a private tête-à-tête surrounded by greenery and candlelight.

  • Wine Cellar

    Restaurant

    Highlights

    • Dinner in the Wine Cellar, an intimate evening among carefully curated bottles
    Practical information

    The concierge’s wordFor a special dinner, book the Wine Cellar: an intimate evening surrounded by carefully curated bottles.

  • Daisy’s restaurant and bar

    Restaurant

    Highlights

    • an à la carte menu at an additional charge, perfect for a delicious meal or drinks
    Practical information

    The concierge’s wordIf you’re in the mood for variety, set aside time for Daisy’s for a lovely à la carte meal or simply a drink.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1932 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 12:00
Check-out
Until 10:00

Location & access

Address: Gogo Falls Road, Nairobi, Kenya

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,131 reviews

5/5Jen White

This place is pure magic!!! Ethically responsible interactions with giraffes, spunky entertaining pumbas running around, first-class dining, top-tier professional staff, comfortable beds, practically no mosquitoes, all…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Giraffe CentreTourist attraction

    105 m · 1 min walk

    Giraffe conservation center just a minute's walk away, providing insight into local wildlife and conservation efforts.

    Practical information

    The concierge’s wordFor a nature break 1 min walk away, the Giraffe Centre offers a glimpse of local wildlife and conservation efforts.

  • Giraffe Centre Nature TrailZoo

    417 m · 5 min walk

    Nature trail at the Giraffe Centre, a five-minute walk away, focused on the discovery of giraffes and their habitat.

    Practical information

    The concierge’s wordA 5-minute walk away, this nature trail at the Giraffe Centre makes a gentle break to watch giraffes and better understand their habitat.

  • Matbronze CafeArt gallery

    1.1 km · 13 min walk

    Matbronze Cafe, a restaurant located within an art gallery, offers a unique dining experience.

    Practical information

    The concierge’s wordSlip into Matbronze Cafe for a break that blends lunch with an art gallery, ideal if you want something beyond a classic restaurant.

  • Matbronze Art Gallery & FoundryArt gallery

    1.1 km · 14 min walk

    Art gallery located 1,134 meters away, showcasing contemporary works and sculptures.

    Practical information

    The concierge’s wordFor an artistic break in Nairobi, head to Matbronze Art Gallery & Foundry if you're in the mood for contemporary art and sculpture.

  • S.D.A. Church, Karen CommunityChurch

    1.9 km · 3 min by car

    Religious building located 1862 meters away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a peaceful break in Nairobi, this church offers a simple setting for prayer or a quiet moment of reflection.

  • St. John The Evangelist Catholic ChurchChurch

    2.0 km · 4 min by car

    Religious building located 2046 meters away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordFor a quiet pause in Nairobi, St. John The Evangelist Catholic Church offers a setting suited to reflection and prayer.

  • St. Mary's Catholic Church - Ongata RongaiChurch

    2.7 km · 5 min by car

    Religious building located 2.7 kilometers away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a peaceful pause, this church offers a simple setting for prayer or a moment of meditation near Nairobi.

  • Sheldrick Wildlife Trust NurseryTourist attraction

    3.1 km · 5 min by car

    Wildlife nursery providing an educational experience on wildlife conservation.

    Practical information

    The concierge’s wordFor an educational break in Nairobi, Sheldrick Wildlife Trust Nursery is a good fit if you're interested in wildlife conservation.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Serenity Gardens KarenBotanical garden

    1.4 km · 17 min walk

    Botanical garden located 1.4 km away, featuring a variety of plants and green spaces for leisurely walks.

    Practical information

    The concierge’s wordFor a green break in Nairobi, Serenity Gardens Karen is well suited to a calm stroll among a lovely variety of plants.

  • Langata Botanical GardensPark

    1.5 km · 18 min walk

    Langata Botanical Gardens, a park providing a natural space for walking and enjoying greenery.

    Practical information

    The concierge’s wordFor a green break in Nairobi, Langata Botanical Gardens is well suited to a quiet stroll away from the city's pace.

  • Nairobi Mamba VillagePark

    4.8 km · 8 min by car

    Nairobi Mamba Village, a park dedicated to crocodile conservation and local wildlife exploration.

    Practical information

    The concierge’s wordFor a nature break in Nairobi, head to Nairobi Mamba Village if you're curious about animal conservation and local wildlife.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, parking is available on site according to the hotel's information and hotel guides. Contact the concierge to confirm the arrangements for the day.

  • What time is check-in and check-out?

    The establishment offers check-in upon arrival and check-out upon departure, with assistance according to the schedule of the stay. Contact the concierge to confirm the arrangements for the day.

  • Can a late check-out be requested?

    A late check-out may sometimes be considered depending on occupancy and the reserved category. Contact the concierge to confirm the arrangements for the day.

  • Can I request an early check-in?

    Yes, an early check-in can be requested, but it depends on availability on the day. Contact the concierge to confirm the arrangements for the day.

  • How far in advance should one book Giraffe Manor?

    Yes, reservations should be planned well in advance due to high demand and the limited number of rooms. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel close for maintenance during certain months?

    Yes, the maintenance closure period is mentioned as being from mid-April to mid-May in a specialised source. Contact the concierge to confirm the details for the day.

Location & Access

  • Where exactly is Giraffe Manor located in Nairobi?

    The hotel is located at Gogo Falls Road, in the Karen neighbourhood of Nairobi, Kenya. It is situated on the edge of an indigenous forest according to the MICHELIN Guide.

  • What is the address of the hotel?

    The address given for Giraffe Manor is Gogo Falls Road, Nairobi, Kenya. The neighbourhood mentioned by sources is Karen.

  • What is the distance between the hotel and the airport?

    The most commonly cited airport in Nairobi is Jomo Kenyatta International, approximately 35 minutes to 1 hour away according to Forbes Travel Guide. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Yes, transfers from the airport are offered in the fully inclusive rates according to certain booking sources. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does Giraffe Manor have?

    The hotel has 12 rooms, all individually decorated according to the MICHELIN Guide and Tripadvisor. Some sources also mention access to the Retreat on the same property.

  • Do all the rooms have different decorations?

    Yes, the rooms are individually decorated with a classic style and views of the garden according to the MICHELIN Guide. Descriptions also mention four-poster beds and vintage elements.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is included in the fully inclusive services according to a quoted price guide. Please contact the concierge to confirm the terms for the day.

  • Does the hotel have a pool?

    Yes, the hotel has access to a pool at the Retreat located on the same property, according to Tripadvisor and Forbes Travel Guide. Wellness facilities are also mentioned there.

  • Are there family suites available?

    Yes, family rates and suites are offered depending on the composition of the stay. The exact conditions depend on the number of adults and children.

Included Services

  • What does a stay at Giraffe Manor include?

    Yes, rates generally include meals, standard drinks, laundry, Wi-Fi, arrival and departure transfers, and use of the Retreat according to the pricing sources from The Safari Collection.

  • Is Giraffe Manor all inclusive?

    Yes, some rates are presented as fully inclusive with meals, standard drinks, and several on-site services. The exact offerings depend on the category and pricing source.

  • Is laundry service included?

    Yes, laundry service is among the services included in certain published packages. Please contact the concierge to confirm the terms for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is renowned for being served with the resident giraffes, according to descriptions from The Safari Collection and Tripadvisor. Standard drinks are often included in the packages.

  • Are lunch and dinner served at the hotel?

    Yes, lunch and dinner are offered on-site according to the stay packages, with standard drinks included in certain rates. Menus vary depending on the day's organisation.

  • Can special dietary requirements be accommodated?

    Yes, special diets can be accommodated upon prior request to the hotel. Please contact the concierge to confirm the terms for the day.

  • Is the Giraffe Manor restaurant open to outside visitors?

    The Giraffe Manor restaurant is mainly known for breakfast and afternoon tea in the presence of the giraffes. Meals are served in a country house atmosphere rather than as an independent restaurant.

  • Can you eat at Giraffe Manor without staying there?

    The sources consulted do not confirm dinner open to the public without a stay. Contact the concierge to confirm the details for the day.

Spa & Wellness

  • Is there a spa on the property?

    The hotel is mainly known for its meals with the giraffes, but specific spa services depend on the Retreat on-site. Please contact the concierge to confirm the terms for the day.

  • What wellness facilities are available?

    Yes, the Retreat on the same property is mentioned with a pool and wellness facilities by several sources. Available treatments may vary depending on the dates.

  • Do treatments need to be booked in advance?

    Treatment slots generally need to be booked in advance, especially during high season. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What activities can be done on site?

    The iconic experience is observing and feeding the resident giraffes at breakfast and tea time, according to Tripadvisor and The Safari Collection. The estate is also photographed for its architecture and manor ambiance.

  • Can you feed the giraffes at Giraffe Manor?

    Yes, interactions with the giraffes are a central part of the stay, especially during morning and afternoon meals. The timings vary depending on the animals' presence.

  • Are there other activities besides the giraffes?

    The estate offers access to the Retreat and relaxation areas, according to consulted sources. Additional activities can be arranged outside the hotel.

  • Are Giraffe Manor photos easy to take on site?

    The hotel is renowned for its iconic photos with the giraffes and the manor architecture. Photo opportunities are particularly popular during breakfast and in the afternoon.

Family & Kids

  • Are children accepted at Giraffe Manor?

    Yes, children are accepted and reduced rates exist for those aged 2 to 11 according to The Safari Collection. Infants and young children must be reported in advance.

  • Is there a children's rate?

    Yes, children's rates are published for certain categories, with the adult price applying from the age of 12. Conditions vary depending on the room booked.

  • Is babysitting available?

    Yes, babysitting services are listed among the amenities by Forbes Travel Guide. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets accepted at Giraffe Manor?

    The hotel does not mention the acceptance of pets in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Are there wild animals on the estate?

    The resident giraffes live on the property as a sanctuary, but they are not pets. Their presence is organised as part of the hotel experience.

  • Can you get close to the giraffes?

    Proximity to wildlife requires following the hotel's guidelines for interactions with the giraffes. The animals present are protected and supervised on the estate.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Detailed accessibility is not specified in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Are there accessible rooms?

    Accessibility features are not described in detail in the examined public sources. Contact the concierge to confirm the arrangements for the day.

  • Are the common areas easily accessible?

    Access to common areas may depend on the historical configuration of the building. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the price of a night at Giraffe Manor?

    Rates indicated by specialist sources start at approximately 1,168 USD per adult sharing. The price varies according to the room, season, and occupancy composition.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the terms of sale applied at the time of booking. Contact the concierge to confirm the arrangements for the day.

  • Are there any local taxes to pay?

    Taxes are generally included in some fully inclusive rates published by tour operators. Contact the concierge to confirm the arrangements for the day.

  • How to check the availability of Giraffe Manor?

    Rooms are booked according to the availability of the calendar, which is often fully booked well in advance. Contact the concierge to confirm the details for the day.

  • How to book Giraffe Manor?

    Rooms can be booked directly or through specialised agencies, according to the channels mentioned by sources. Demand is particularly high for Giraffe Manor bookings.

  • Is Giraffe Manor worth the cost?

    The experience is highly sought after for the interaction with the giraffes and the historical setting of the manor. Reviews consulted describe it as an exceptional but expensive stay.

Sustainability

  • Does Giraffe Manor support giraffe conservation?

    The stay is associated with a significant local footprint but also supports the giraffe sanctuary and the property. Published sources mainly highlight the inclusion of services and animal conservation.

  • Does the hotel have a stated environmental commitment?

    The estate combines accommodation and a giraffe sanctuary, linking hotel activity to wildlife protection. Details of the environmental programme are not specified in the consulted sources.

  • What ecological actions are implemented on site?

    Sustainable management practices are not described in detail in the examined public sources. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Giraffe Manor

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Nairobi airport?

    The concierge can organise private transfers to and from Nairobi airport according to flight schedules and daily availability.

  • Is it possible to have a car with a driver for arrival?

    The concierge can coordinate a car with a driver for a late arrival or early departure.

  • Which transfer do you recommend between Jomo Kenyatta and Wilson Airport?

    The concierge can recommend the most suitable mode of transport between the two Nairobi airports based on the time and traffic.

  • Can an early morning departure be arranged?

    The concierge can organise an early departure with assistance for luggage transport and coordination with the driver.

Restaurant Reservations

  • Can you reserve a table with a view for lunch?

    Reservations are made through the concierge for special table requests, subject to availability.

  • What is the best time to book breakfast with the giraffes?

    The concierge can check service times and reserve the best slot for the breakfast experience.

  • Is it possible to organise a private dinner on-site?

    The concierge can coordinate a private meal for a special occasion if the operational schedule allows.

  • How can a food allergy be reported before the stay?

    The concierge can specify options suitable for allergies or special diets prior to booking.

Spa Bookings

  • Can you book a massage for the afternoon?

    The concierge can reserve a slot at the estate's spa and confirm available treatments at the requested time.

  • Do you have couple treatments to offer?

    The concierge can check for couple treatments and availability based on the hotel's occupancy.

  • Can a treatment be booked before departure?

    The concierge can coordinate a wellness treatment before arrival or after check-out depending on the schedule.

Excursions & Cultural Visits

  • Can a guided tour of the sanctuary be arranged?

    The concierge can organise a visit to the giraffe sanctuary and other local activities subject to availability.

  • Can a cultural outing in Nairobi be arranged?

    The concierge can plan an excursion in Nairobi based on the length of stay and the client's preferences.

  • Is it possible to add a safari outing from the hotel?

    The concierge can recommend a safari or a half-day observation trip departing from Nairobi.

  • Can a private guide be found for the day?

    The concierge can book a private guide for a customised tour around Karen and nearby sites.

Special Occasions

  • Can the room be prepared for a birthday?

    The concierge can arrange room decoration and personalised attention for a birthday or honeymoon.

  • Is it possible to organise a marriage proposal?

    The concierge can arrange a special proposal in advance, subject to the hotel's approval.

Shopping & Luxury Services

  • Which luxury boutiques do you recommend in Nairobi?

    The concierge can recommend high-end boutiques in Nairobi based on the desired style.

  • Can clothes be pressed during the stay?

    The concierge can arrange a laundry or ironing service depending on the available timeframe.

Family Activities

  • What activities do you recommend for a family stay?

    The concierge can suggest child-friendly activities and check the most comfortable time slots for the family.

  • Can you organise quiet moments for a toddler?

    The concierge can assist in planning a quieter programme for a stay with young children.

Personalized Experiences

  • Can you create a personalised stay around Giraffe Manor?

    The concierge can create a tailored itinerary based on interests, budget, and duration of stay.

  • Can the day's programme be personalised?

    The concierge can adjust the timings and activities to the client's preferences for a more exclusive experience.

  • Can you organise a romantic surprise?

    The concierge can coordinate specific gestures to celebrate an important date during the stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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