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5★ · New York

Four Seasons Hotel New York Downtown

27 Barclay St, New York, NY 10007, États-Unis, New York

4.74.7/51,294 reviews · Google rating
  • In the heart of Manhattan
  • Close to landmark sights
  • Modern, elegant atmosphere
  • Selected for the 2025–2026 Gold List

Hotel 5-star in New York, United States, in the heart of New York, featuring a Manhattan location, modern design and Four Seasons service.

Where is Four Seasons Hotel New York Downtown located?

The hotel is in the heart of Manhattan, in the southern part of the island, making it practical for exploring Downtown.

Several landmark sights are within easy walking reach, including One World Trade Center and the 9/11 Memorial.

What can you reach on foot from Four Seasons Hotel New York Downtown?

One World Trade Center and the 9/11 Memorial are about a 4-minute walk away.

You can also reach the Brooklyn Bridge on foot for a longer outing around the area.

Does Four Seasons Hotel New York Downtown have restaurants and a bar?

Yes. The hotel has a restaurant, a bar, breakfast service and in-room dining.

It is a practical option for breakfast, an evening drink or a meal without leaving the hotel.

A word from the Concierge

Four Seasons Hotel New York Downtown through the Concierge's eyes

The Four Seasons Hotel New York Downtown is located in the heart of Manhattan, close to many iconic sites. This 5★ hotel offers a refined setting and quality service, hallmarks of the brand. Its modern and elegant atmosphere attracts business travelers and tourists seeking comfort. The hotel stands out for its prime location, ideal for exploring the city.

Selected in the Condé Nast Traveler Gold List 2025-2026, this hotel provides a unique experience. Travelers appreciate the quality of the facilities and the attention to detail. The overall atmosphere is both chic and relaxed, allowing guests to feel at ease while enjoying high-end services.

Before you go, know that the hotel suits both couples and business travelers. The proximity to public transport makes accessing local attractions easy. Peak periods, such as summer, may make reservations more challenging. Plan your stay accordingly.

_My tip from the Concierge: book your stay several months in advance to ensure availability, especially during peak periods._

Why choose Four Seasons Hotel New York Downtown?

Four Seasons Hotel New York Downtown is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Manhattan
  • Close to landmark sights
  • Modern, elegant atmosphere
  • Selected for the 2025–2026 Gold List

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • The Garden

    Restaurant

    Highlights

    • ideal for a power breakfast and lunch in Midtown Manhattan
    Practical information

    The concierge’s wordFor a power breakfast or an efficient lunch in Midtown Manhattan, The Garden is a reliable choice, no fuss.

  • TY Bar

    Bar

    Highlights

    • enjoy signature cocktails that nod to New York’s storied past
    Practical information

    The concierge’s wordFor a drink that captures New York with finesse, slip into TY Bar and go for one of its signature cocktails.

  • In-Room Dining

    Chef: Mackenzie A. Mantegazza
    Chef: Mackenzie A. Mantegazza

    Highlights

    • seasonal cuisine
    • signature avocado “croast,” a clean yet indulgent take on a modern staple
    Practical information

    The concierge’s wordIf you’re dining in-room, go for Chef Mackenzie A. Mantegazza’s seasonal cuisine and don’t miss the signature avocado “croast.”

In the press

Distinctions & affiliations

Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (250 € fee).

Four Seasons Hotel New York Downtown welcomes any number of pets of any size with a pet fee of $250 per stay.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 27 Barclay St, New York, NY 10007, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,294 reviews

5/5Ashely Chan

We checked into the Four Seasons NYC Downtown yesterday and have had an amazing experience. The room was clean and well furnished and we had a view of the WTC from the 15th floor. We had dinner at Cut last night with…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • One World Trade CenterHistoric landmark

    353 m · 4 min walk

    Historical landmark a four-minute walk away, symbolizing resilience and modern architecture in New York.

    Practical information

    The concierge’s wordA 4-minute walk away, One World Trade Center offers a reflective pause to feel New York’s resilience and take in its modern architecture.

  • Mémorial du 11-SeptembreMuseum

    369 m · 4 min walk

    Museum a four-minute walk away, dedicated to the memory of the events of September 11, 2001.

    Practical information

    The concierge’s wordA 4-minute walk away, the 9/11 Memorial offers a reflective pause, ideal if you're looking for a quieter, more contemplative moment.

  • Quartier Général de SOS FantômesTourist attraction

    813 m · 10 min walk

    Tourist attraction located 813 meters away, known for its connection to popular culture and cinema.

    Practical information

    The concierge’s wordMake a detour if you love pop culture: this tourist site mainly speaks to film fans looking for a New York wink.

  • Pont de BrooklynTourist attraction

    1.3 km · 15 min walk

    Brooklyn Bridge, a famous suspension bridge connecting Manhattan and Brooklyn, accessible on foot.

    Practical information

    The concierge’s wordIf you feel like getting some fresh air, walk across the Brooklyn Bridge for a break between Manhattan and Brooklyn.

  • Dumbo - Manhattan Bridge ViewTourist attraction

    2.0 km · 3 min by car

    Scenic spot a nineteen-minute walk away, providing a panoramic view of the Manhattan Bridge and the surrounding architecture.

    Practical information

    The concierge’s wordFor a photo break 19 minutes away on foot, head to this viewpoint overlooking the Manhattan Bridge and the surrounding architecture.

  • Whitney Museum of American ArtTourist attraction

    3.0 km · 5 min by car

    Art museum 2997 meters away, dedicated to American art from the 20th and 21st centuries.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, this art museum is ideal for exploring 20th- and 21st-century American art.

  • Liberty State ParkTourist attraction

    3.5 km · 6 min by car

    Liberty State Park, a state park featuring green spaces and views of the city.

    Practical information

    The concierge’s wordFor a green break with lovely city views, Liberty State Park is well suited to a stroll at the end of the day.

  • Flatiron BuildingHistoric landmark

    3.6 km · 6 min by car

    Historical landmark located 3,562 meters away, known for its distinctive architecture and significance in New York's history.

    Practical information

    The concierge’s wordTake a detour to the Flatiron Building for an urban pause centered on distinctive architecture and a place tied to New York’s history.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Battery ParkPark

    1.2 km · 14 min walk

    Battery Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a quiet break, head to Battery Park: its green spaces and walking paths are ideal for a stroll between appointments.

  • Brooklyn Bridge ParkPark

    1.6 km · 19 min walk

    Brooklyn Bridge Park, an urban park featuring green spaces and views of the Brooklyn Bridge.

    Practical information

    The concierge’s wordFor a green break with views of the Brooklyn Bridge, head to Brooklyn Bridge Park at the end of the day or between plans.

  • Pier 35Park

    1.8 km · 3 min by car

    Park located 1786 meters away, providing green space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a green break, head to Pier 35 when you feel like unwinding and enjoying the outdoors.

  • Washington Square ParkPark

    2.3 km · 4 min by car

    Washington Square Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in New York, Washington Square Park is well suited to a quiet stroll among green spaces and walking paths.

  • Little IslandPark

    3.3 km · 6 min by car

    Little Island, a floating park on the Hudson River, provides a unique green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break, head to Little Island: this floating park on the Hudson is ideal for a relaxing moment surrounded by greenery.

  • High LinePark

    4.0 km · 7 min by car

    The High Line is an urban park built on a former railway line, providing a unique green space in New York.

    Practical information

    The concierge’s wordFor a green city break, the High Line is ideal for a relaxed stroll along this former railway line reimagined.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Brookfield PlaceShopping mall

    512 m · 6 min walk

    Shopping mall a six-minute walk away, featuring a variety of shops and restaurants.

Places to visit nearby

The sights, landmarks and walks I recommend around Four Seasons Hotel New York Downtown — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Four Seasons Hotel New York Downtown located in Manhattan?

    The Four Seasons Hotel New York Downtown is located at 27 Barclay Street, in the Financial District, on the edge of Tribeca, one block from the World Trade Center.

  • What is the distance from the Four Seasons Hotel New York Downtown to Times Square?

    The Four Seasons Hotel New York Downtown is approximately 6 to 7 km by car from Times Square, which takes about 20 to 30 minutes depending on traffic.

  • Is there a Four Seasons in Midtown and another Downtown in New York?

    The Four Seasons Hotel New York Downtown is located in Downtown Manhattan, while the other historic Four Seasons was situated in Midtown on East 57th Street.

  • Where is the Four Seasons hotel in Downtown New York located?

    The Four Seasons Hotel New York Downtown is located at the corner of the Financial District and Tribeca, one block from the World Trade Center and close to several subway stations.

  • What is the distance between the hotel and the airport?

    The Four Seasons Hotel New York Downtown is approximately 20 to 25 km from JFK Airport, 17 to 20 km from LaGuardia, and 22 to 25 km from Newark, which takes about 40 to 75 minutes by car depending on traffic.

  • Does Bill Gates still own The Four Seasons?

    Four Seasons Hotels and Resorts is primarily owned by Cascade Investment (Bill Gates) with a significant shareholder, Kingdom Holding Company, but the real estate ownership of each hotel may belong to different investors.

  • Which is better, downtown or uptown for staying in New York?

    Tribeca and Downtown offer a residential setting, close to sites like the World Trade Center and the Brooklyn Bridge, while Midtown/Uptown are more focused on Times Square, Central Park, and some theatres, so the choice depends on your visiting priorities.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has parking? Please contact the concierge to confirm the arrangements for the day.

  • What are the check-in and check-out times at the Four Seasons Hotel New York Downtown?

    Standard check-in begins at 3 PM and check-out is generally possible until 12 PM, subject to the policy in effect and availability on the day.

  • Can I check in early?

    Can I check in early? Please contact the concierge to confirm the arrangements for the day.

  • Can a late check-out be requested at the Four Seasons Hotel New York Downtown?

    Subject to availability, a late check-out may be granted sometimes for an additional fee; this option should be checked with the reception on the day.

  • Are airport transfers offered?

    Are airport transfers offered? Please contact the concierge to confirm the arrangements for the day.

  • What does the reception and lobby of the Four Seasons Hotel New York Downtown look like?

    The hotel lobby is described as modest in size with a boutique hotel atmosphere, and features high-end porter and reception services.

Included Services

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? Please contact the concierge to confirm the arrangements for the day.

  • What are the main services included or available at the hotel (spa, gym, etc.)?

    The Four Seasons Hotel New York Downtown offers a fitness centre, a spa, and an indoor pool, with some services potentially incurring additional charges.

  • Does the hotel offer daily housekeeping and laundry service?

    Daily housekeeping is provided, and laundry or dry cleaning services are available for an additional fee.

  • Is there a 24-hour room service available at the Four Seasons Hotel New York Downtown?

    Room service is available and allows ordering meals and drinks to the room, according to a set menu and hours.

Rooms & Amenities

  • What types of rooms and suites are offered by the Four Seasons Hotel New York Downtown?

    The Four Seasons Hotel New York Downtown generally offers several types of rooms including doubles, triples, quads, and suites, with sizes above the New York average.

  • How are the rooms at the Four Seasons Hotel New York Downtown according to reviews?

    The rooms are described as modern, functional, and comfortable, with spacious bathrooms and quality bath products.

  • What bathroom amenities can be found in the rooms?

    Most rooms have a private bathroom with a luxurious bathtub or shower, premium toiletries, and a hairdryer.

  • Do the rooms have a tablet or integrated technology for services?

    Many rooms are equipped with an electronic tablet to control certain room services and access hotel information.

  • What standard amenities can be found in the rooms (air conditioning, minibar, safe)?

    The rooms are air-conditioned and generally feature a minibar, a flat-screen TV, and a safe, as is typical in most luxury hotels of the brand.

  • What is the golden rule of the four seasons hotel?

    Four Seasons Hotels applies the 'Golden Rule', the principle of treating guests as one would like to be treated oneself, which translates into personalised and attentive service.

Dining

  • What type of breakfast is offered?

    What type of breakfast is offered? Please contact the concierge to confirm the arrangements for the day.

  • Is there a restaurant in the hotel and should one book in advance?

    The Four Seasons Hotel New York Downtown has an on-site restaurant; the brand may vary depending on the season, and reservations are recommended.

  • Does the hotel offer vegetarian or special options for breakfast and meals?

    The hotel's restaurant and room service can generally offer vegetarian options or those suited to certain diets, to be confirmed when ordering.

  • Is there a bar or lounge for drinks in the evening at the Four Seasons Hotel New York Downtown?

    A bar or lounge is available in the establishment or nearby, allowing for cocktails and drinks in the evening.

Spa & Wellness

  • What types of treatments and services are available at the hotel's spa?

    The Four Seasons Hotel New York Downtown has a spa offering massages, facials, beauty services, and a relaxation area, with reservations recommended.

  • Does the hotel have a pool?

    Does the hotel have a pool? Yes, the hotel has an indoor pool accessible to guests, with hours and any restrictions to be checked on-site.

  • Is there a gym and fitness classes at the Four Seasons Hotel New York Downtown?

    The fitness centre is well-equipped and offers personal trainer services, yoga classes, and modern equipment.

  • Is access to the spa, pool, and gym paid or included in the stay?

    Access to the spa, pool, and gym may be included for hotel guests, with certain specific treatments charged additionally.

Activities & Leisure

  • What leisure activities are offered on-site or through the hotel?

    The hotel offers activities such as fitness sessions, beauty services, and sometimes local experiences like bar crawls, subject to availability and fees.

  • What major tourist sites are easily accessible from the Four Seasons Hotel New York Downtown?

    Thanks to its location in Downtown, the hotel allows quick access on foot or by subway to the 9/11 Memorial, Brooklyn Bridge, Battery Park, and Wall Street.

  • Is there a casino or nightlife entertainment directly in the hotel?

    The hotel does not have a casino but focuses on wellness, dining, and access to Manhattan attractions.

  • What are the general reviews of the Four Seasons Hotel New York Downtown?

    Reviews mention attentive service, very helpful staff, comfortable rooms, and an excellent location, which is reflected in good overall ratings on booking platforms.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Family rooms and connecting room options are available, suitable for families with children.

  • Can we request a baby cot or children's equipment at the Four Seasons Hotel New York Downtown?

    Family-friendly services, such as baby cots or activity recommendations, can be provided upon request, some of which may incur additional charges.

  • Is the area around the Four Seasons Hotel New York Downtown pleasant for families?

    The hotel's location, between Tribeca and the Financial District, allows easy access to parks, promenades, and family activities on foot or by subway.

Pets

  • Are pets allowed at the Four Seasons Hotel New York Downtown?

    Are pets allowed at the Four Seasons Hotel New York Downtown? Please contact the concierge to confirm the current policy.

  • Are there special services for dogs or cats (menus, beds)?

    Some Four Seasons hotels offer specific pet services such as dedicated menus or accessories; these services should be confirmed for the Downtown location.

  • Are there weight or size restrictions for pets?

    If pets are allowed, a maximum weight or a limited number of pets per room may apply, with possible fees.

Accessibility

  • Is the Four Seasons Hotel New York Downtown accessible for people with reduced mobility?

    The hotel has elevators and accessible common areas, but the complete details of facilities for people with reduced mobility should be confirmed directly with the establishment.

  • Can a room specially equipped for disabled persons be booked?

    Accessible rooms with specific amenities (adapted bathroom, grab bars) may be available upon prior request.

  • Is the area around the hotel easily navigable in a wheelchair?

    The immediate surroundings, including sidewalks and access to the World Trade Center, are generally wheelchair-friendly, but some routes may require specific paths.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate type, period, and booking channel; some offers are flexible, while others are non-refundable.

  • Are there any occupancy taxes to pay?

    Yes, local and occupancy taxes are applied in addition to the room rate, according to the regulations of the city and the State of New York.

  • What are the average prices for a night at the Four Seasons Hotel New York Downtown?

    Rates vary significantly depending on the season, events in New York, and room type; it is recommended to check real-time prices with official booking channels.

  • Is a security deposit required upon arrival at the Four Seasons Hotel New York Downtown?

    Security deposits or credit card holds may be required at check-in to cover extras and must be settled according to the hotel's policies.

  • What payment methods are accepted to settle the stay?

    Major credit cards are accepted, and depending on the periods, some promotional offers may be available through booking partners.

Sustainability

  • Does the Four Seasons Hotel New York Downtown implement actions for sustainable development?

    The Four Seasons brand promotes sustainability actions such as reducing plastic, saving energy, and local partnerships, with initiatives that may vary by hotel.

  • Can we request to limit linen changes for a more eco-friendly stay?

    Daily linen and towel changes can be adjusted upon request to reduce water and energy consumption, in line with common eco-friendly practices in luxury hospitality.

  • Does the establishment prioritise local or responsible products for dining and the spa?

    The hotel may work with local suppliers for certain food or spa products, which helps to limit the carbon footprint associated with transportation.

The Concierge answers — Four Seasons Hotel New York Downtown

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the Four Seasons Hotel New York Downtown?

    The concierge can organise private luxury car transfers between JFK, LaGuardia or Newark airports and the Four Seasons Hotel New York Downtown, with personalised welcome according to your flight schedule.

  • Is it possible to book a chauffeur-driven limousine for the evening in Manhattan?

    The concierge can book a limousine service by the hour for your travel between Downtown, Midtown and Uptown, including waiting times and multiple stops if necessary.

  • How can one quickly get from the hotel to Times Square and can you book the transport?

    The concierge can advise on the quickest option between taxi, private car or subway and arrange the booking to reach Times Square from the hotel.

  • Can you arrange a transfer with a child car seat from the hotel?

    The concierge can organise a family-friendly vehicle transfer, with child car seats available upon request, for your journeys to the airports or main tourist sites.

  • Can the concierge arrange a driver for a half-day tour of different neighbourhoods in New York?

    The concierge can book transport to Brooklyn, Queens or the Bronx, by taxi, private car or SUV, taking into account your desired departure time.

Restaurant Reservations

  • Can you book a table at a Michelin-starred restaurant near the Four Seasons Hotel New York Downtown?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants close to the hotel, in Tribeca, SoHo or Midtown, according to your culinary preferences.

  • Can you suggest and book a child-friendly restaurant in the hotel area?

    The concierge can recommend and reserve family-friendly restaurants, with children's menus and a relaxed atmosphere, within walking distance of the hotel.

  • Is it possible to book a restaurant in New York that accommodates a gluten-free diet?

    The concierge can inform partner restaurants of your dietary restrictions and select venues offering vegetarian, vegan or gluten-free options.

  • Can you arrange a romantic dinner with a view of Manhattan during our stay?

    The concierge can organise a romantic dinner with skyline views, by booking at renowned rooftops or panoramic restaurants in Manhattan.

Spa Bookings

  • How can one book a massage at the spa of the Four Seasons Hotel New York Downtown?

    Reservations are made through the concierge or the spa, which can schedule massages, facials and wellness rituals at your desired time, subject to availability.

  • Can you organise a complete wellness half-day at the spa with pool access and a personal trainer?

    The concierge can create a wellness programme including a spa session, pool access, and training with a personal trainer, tailored to the duration of your stay.

  • Is it possible to book a couples' spa treatment followed by a special dinner?

    The concierge can arrange a couples' treatment and complement it with a table reservation for dinner or a romantic experience after the spa.

Excursions & Cultural Visits

  • Can you organise a guided tour of the 9/11 Memorial and the One World Observatory from the hotel?

    The concierge can book private guided tours of the One World Observatory, the 9/11 Memorial & Museum, and the main sites in Downtown near the hotel.

  • Can the concierge organise a tour of Central Park with a French-speaking guide?

    The concierge can recommend walking or biking tours in Central Park, booking a French-speaking guide and round-trip transport if necessary.

  • Can you book us tickets for a Broadway show with good seats?

    Tickets for Broadway can be reserved through the concierge, who will advise on shows, the best seating categories, and suitable timings.

Special Occasions

  • Is it possible to prepare a special setup in the room for a marriage proposal?

    The concierge can organise a romantic room decoration with flowers, petals, LED candles, and a bottle of champagne for a marriage proposal.

  • Can you organise a birthday surprise in the room with a cake and decorations?

    The concierge can order a personalised cake, balloons, and gifts, and coordinate the delivery to the room at a specific time for a birthday.

  • Can the concierge book a professional photographer for a couples' photo session?

    The concierge can recommend professional photographers in New York and coordinate a private photo session in and around the hotel.

Shopping & Luxury Services

  • Can you organise a private shopping session in luxury boutiques in New York?

    The concierge can arrange private shopping sessions in luxury boutiques in SoHo or Midtown and, depending on the stores, plan an early opening or a dedicated stylist.

  • Is it possible to book a personal shopper to accompany us in the stores?

    The concierge can recommend a personal shopper service and coordinate assistance in French or English according to your preference.

  • Can you help obtain VIP tickets for a match or concert in New York?

    The concierge can assist in finding and purchasing premium or hospitality tickets for major sporting events or concerts in New York, subject to availability.

Family Activities

  • Can you recommend family activities near the Four Seasons Hotel New York Downtown and book the tickets?

    The concierge can suggest child-friendly activities, such as visits to interactive museums, family cruises, or nearby attractions, and arrange the necessary tickets and transportation.

  • Is it possible to arrange a babysitting service for an evening out?

    The concierge can assist in booking a licensed childcare service in New York, coordinating with your outing or meeting schedules.

Personalized Experiences

  • Can you prepare a customised sightseeing itinerary in New York based on our interests?

    The concierge can create a tailored itinerary in Manhattan and Brooklyn, including restaurants, sightseeing, shopping, and transportation, based on your interests and the duration of your stay.

  • Is it possible to book a private sunset cruise around Manhattan departing from the hotel?

    The concierge can organise a private sunset cruise around Manhattan, with options for drinks and dining available upon request.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits