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5★ · AlUla

Banyan Tree AlUla

AlUla

4.74.7/51,437 reviews · Google rating

Hotel 5-star in AlUla, Saudi Arabia, in the heart of AlUla, featuring a desert setting, locally inspired design and attentive service.

How much does one night at Banyan Tree AlUla cost?

Rates vary with the season, your travel dates and the villa category selected.

For an accurate budget, it is best to check your exact dates or ask the Concierge for a tailored quote.

When is the best time to stay in AlUla?

AlUla is more comfortable to explore when temperatures are milder, especially for time spent in the desert.

Early mornings, late afternoons and sunset experiences are particularly well suited here.

What can you do during a stay at Banyan Tree AlUla?

A stay here suits breakfast facing the Ashar rock formations, sunset outings and evenings under the stars.

You can also plan a spa wellbeing ritual and a cultural exploration of AlUla’s emblematic sites.

A word from the Concierge

Banyan Tree AlUla through the Concierge's eyes

Banyan Tree AlUla is located in AlUla, Saudi Arabia. This 5★ hotel sits in an exceptional natural environment, surrounded by rock formations and desert landscapes. The area is known for its historical and cultural heritage, providing an ideal setting for a relaxing getaway. The hotel embodies elegance and comfort while respecting the surrounding natural environment.

What sets Banyan Tree AlUla apart is its harmonious integration with nature. Guests appreciate the peaceful and serene atmosphere, perfect for relaxation. The hotel’s design reflects local traditions while offering modern amenities. Visitors can expect attentive service focused on well-being and guest satisfaction.

Before visiting Banyan Tree AlUla, note that this hotel is ideal for couples seeking romance and solo travelers looking for tranquility. The region is especially pleasant to visit during the cooler months. Be sure to check local cultural events to enhance your stay.

_My tip from the Concierge: explore the surrounding trails to discover the natural beauty of the area, a true delight for hiking enthusiasts._

Why choose Banyan Tree AlUla?

Banyan Tree AlUla is an exceptional address in AlUla, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the rock formations of Ashar

    Beginning the day in the desert has a particular quality. An early breakfast, while the air is still gentle and the light continues to define the rock formations, allows guests to feel the rhythm of AlUla at its most serene. It suits travellers who value quiet mornings, contemplation and the rare sense of having the landscape almost to themselves.

    Idéal en coupleReservation required
  • Sunset in the Ashar Valley

    In AlUla, the end of the day transforms the landscape. Colours deepen, the rock formations gain contrast and the temperature becomes more forgiving. An outing built around sunset captures this transition, when the desert moves from the mineral brightness of day into a more enveloping mood. Seemingly simple, yet essential to understanding the place.

    SignatureReservation required
  • Desert-inspired wellbeing ritual

    After a day of exploration, or during the hottest hours, a spa treatment feels especially apt here. The experience encourages guests to slow down, release tension and recover a sense of balance in keeping with the surrounding climate and silence. It suits both travellers seeking restoration and those wishing to punctuate their stay with a deeply reparative moment.

    Bien-êtreReservation required
  • Cultural exploration of AlUla

    A stay gains another dimension when it opens onto the history of AlUla. A curated discovery of the region’s emblematic sites and landscapes offers a deeper understanding of its oasis heritage and its place within very old trade routes. Ideal for travellers who want to give the desert context, memory and a broader meaning.

    Reservation required
  • Evening under the stars

    Far from major cities, the night in AlUla has unusual depth. An evening spent outdoors in the stillness of the desert allows guests to appreciate the richness of the sky and the sense of unbroken space that defines the region. It is especially memorable for couples, but equally for anyone seeking a more direct relationship with nature and silence.

    RomantiqueReservation required
  • Slow morning in the villa

    Not every memorable experience requires leaving the hotel. At Banyan Tree AlUla, allowing for an unstructured morning — coffee, reading, changing light on the rock, near-total silence — is part of the stay itself. This interlude suits travellers who have come to slow down in earnest and to rediscover, in an exceptional setting, the discreet luxury of available time.

    Included in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 1,437 reviews

5/5Francesco Lucchese

I absolutely loved this place, location is stunning and service impeccable. All the staff were super friendly and courteous and my stay was perfect. I wish I could have stayed much longer! The breakfast food is all…

5/5Khadeja Ayoub

My stay at Banyan Tree AlUla was truly one of the most exceptional hotel experiences I have ever had. From the moment I arrived, the level of service, attention to detail, and genuine hospitality were outstanding…

5/5Saleh Alzahrani

We just had an unforgettable family getaway here, and "stunning" is an understatement. The way the villas blend into the breathtaking rock formations is incredible, offering perfect privacy and luxury. What truly sets…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Banyan Tree AlUla?

    Standard check-in begins at 15:00 and check-out is at 12:00, according to information from the hotel and several booking sites.

  • Does the hotel have parking?

    Yes, free private parking is available on-site for hotel guests, with valet service according to official information.

  • Can I check in early?

    Early check-in is possible depending on the availability of the villas. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out?

    Late check-out may be offered depending on occupancy, usually for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Yes, transfers to and from AlUla airport are offered, via shuttle or private car according to the offers mentioned by several booking platforms.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is provided free of charge in the villas and common areas of the resort, as stated by the official site and major booking sites.

  • What types of rooms and villas are offered at Banyan Tree AlUla?

    The villas are tent or pavilion types with desert or rock views, and generally feature air conditioning, private bathroom, seating area, and luxury services.

  • Do the villas have private pools?

    Some villas have private pools, as mentioned in the official descriptions and travel sites. Contact the concierge to confirm the exact categories available.

  • What amenities are available in the rooms?

    The rooms offer modern amenities such as air conditioning, safe, coffee machine, minibar, and in-villa service, according to descriptions from hotel partners.

  • Is there room service at Banyan Tree AlUla?

    Yes, the hotel offers room service and the option for in-villa dining as indicated on the official site.

  • Is internet connectivity available throughout the resort?

    Wi-Fi covers the villas, reception, and dining areas, allowing for work or easy connection in most areas of the resort.

  • How many villas or rooms does Banyan Tree AlUla have?

    Some reviews indicate a limited number of villas, around 47 to 55 units, offering an intimate and exclusive atmosphere.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served à la carte, with local and international options, in the main restaurant according to TripAdvisor and several booking sites.

  • How many restaurants are available in the hotel?

    The resort has at least one main all-day dining restaurant, as well as the signature Saffron restaurant offering Thai cuisine, according to Accor and official information.

  • What are the breakfast hours at Banyan Tree AlUla?

    Breakfast can be served in the restaurant or in the villa. The hours indicated by some sites are approximately from 7:00 to 11:00.

  • Does the hotel offer vegetarian or gluten-free options?

    Options suitable for specific diets may be offered upon request, with restaurants providing flexible international and local cuisine.

Spa & Wellness

  • Is there a spa at Banyan Tree AlUla?

    The hotel features a Banyan Tree spa offering massages, body and facial treatments, as well as a wellness area according to the official site and customer reviews.

  • Does the hotel have a gym or fitness centre?

    A fitness centre, yoga classes, and wellness activities are available within the resort, as mentioned on TripAdvisor and Accor.

  • What are the opening hours of the spa and wellness activities?

    The opening hours for activities and the spa are generally during the day, with some services announced between 8:00 and 20:00. Contact the concierge to confirm the day's arrangements.

  • What types of treatments are offered at the spa?

    Couples massages and various spa rituals are offered, including wraps, facials, and Banyan Tree signature massages.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The resort offers an outdoor pool with a view, as well as pools in some villas, according to descriptions and customer reviews.

  • What leisure activities are offered on-site?

    Guests can enjoy hiking, horseback riding, yoga classes, and various desert experiences, organised through the hotel and local partners.

  • Does the hotel organise excursions to the cultural sites of AlUla?

    Excursions to Hegra, the old town of AlUla, and the surrounding natural sites are organised by providers associated with the hotel.

  • Are there desert dining experiences offered by the hotel?

    The hotel offers outdoor dining experiences in the desert called Destination Dining, as mentioned on the official website.

Location & Access

  • Where is Banyan Tree AlUla located exactly?

    The resort is located in the Ashar Valley in AlUla, in the heart of a spectacular desert area, as specified by the official website and several travel platforms.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Prince Abdul Majeed Airport in AlUla is approximately 39 to 53 km according to sources, or about 30 to 40 minutes by car.

  • How do you access Banyan Tree AlUla from the centre of AlUla?

    The resort is mainly accessed by car from the airport or the centre of AlUla, via the Tabuk road, with signage towards Wadi Ashar.

  • What transportation options are available between the airport and the hotel?

    Taxi or private car transfer from the airport to the hotel is the most convenient option, with services available through the concierge or local providers.

  • Does the hotel offer a shuttle to the centre of AlUla or tourist sites?

    A shuttle service or transportation is sometimes mentioned to connect certain areas of AlUla and the hotel, in addition to private transfers.

Included Services

  • Is Wi-Fi paid or included in the room rate?

    Wi-Fi is free and included in the stay, available throughout the resort, including the villas and common areas, according to the Accor website and hotel descriptions.

  • Is breakfast included in all bookings?

    Breakfast is often included in certain offers, but this depends on the type of rate booked on partner sites.

  • Is valet service offered for free?

    A complimentary valet service is offered to guests, with on-site parking, according to the official website and several OTAs.

  • Does the hotel offer laundry service for guests?

    A laundry and dry cleaning service is available, charged at an additional cost, as indicated on booking platforms.

Pets

  • Are pets allowed at Banyan Tree AlUla?

    Pets are generally not accepted in this type of luxury resort in Saudi Arabia. Please contact the concierge to confirm the current policy.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The resort indicates that it has accessible rooms and villas, with wheelchair access and facilities for people with reduced mobility, according to TripAdvisor and Accor.

  • Are the hotel’s common areas wheelchair accessible?

    Specific pathways and access points are provided to facilitate movement for wheelchair users in the resort's common areas.

  • How can I report specific needs related to a disability before my arrival?

    It is advisable to report your specific needs in advance so that the team can confirm the availability of adapted villas and assistance services.

  • Are there internal shuttles to get around the resort?

    Internal shuttles or buggy transfers may be offered to move between reception, restaurants, and villas due to the size of the site.

Family & Kids

  • Is the hotel suitable for family stays with children?

    Some villas have multiple bedrooms and the resort is suitable for family stays, with activities and services dedicated to children according to the descriptions.

  • What activities are recommended for children at Banyan Tree AlUla?

    Activities such as gentle hiking, certain walks, and cultural experiences are suitable for children, subject to age and supervision.

  • Does the hotel offer baby cots or extra beds for children?

    Extra beds or baby cots may be offered in certain villas, depending on the establishment's policy and room configuration.

Billing & Policies

  • What is the hotel’s cancellation policy?

    The cancellation conditions depend on the rate booked, ranging from flexible cancellation to non-refundable rates. Please check the terms of your offer or contact the concierge.

  • Are there any tourist taxes to pay?

    Are there any tourist taxes to pay? Please contact the concierge to confirm the current policy.

  • What payment methods are accepted at Banyan Tree AlUla?

    The main accepted payment methods include Visa, Mastercard, and cash, as indicated by Experience AlUla.

  • Is a security deposit required upon arrival?

    A security deposit or pre-authorisation on a card may be requested upon arrival to cover extras. The exact terms vary depending on the booking channel.

Sustainability

  • Does the hotel follow an eco-responsible approach in AlUla?

    The resort is described as being located in an ecotourism area, with attention paid to integration into the landscape and environmental preservation.

  • What sustainability actions are implemented by Banyan Tree AlUla?

    Efforts are made to limit the impact on the desert, notably through architecture integrated into the Ashar valley and sustainable tourism practices.

  • How does the hotel manage water and energy in this desert site?

    Water and energy management follows luxury resort standards in sensitive areas, with technologies adapted to the desert environment.

The Concierge answers — Banyan Tree AlUla

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between AlUla airport and Banyan Tree AlUla?

    The concierge can organise private car transfers to and from Prince Abdul Majeed Airport in AlUla, as well as taxi or shuttle services according to your flight schedule.

  • Can the concierge help me organise my domestic flights to reach AlUla?

    The concierge can book domestic flights and coordinate the timings with your arrival at the hotel, recommending the best connections from Riyadh or Jeddah.

  • Is it possible to book a car with a driver to visit AlUla and its surroundings?

    The concierge can book a vehicle with a driver to explore the surroundings of AlUla, with a personalised itinerary and stops at key sites and viewpoints.

  • Can I request a transfer in a luxury vehicle from the airport to my villa?

    The concierge can arrange transfers in luxury SUVs suitable for desert roads, with personalised welcome at the airport and luggage assistance.

  • How can I organise a transfer very early in the morning or late at night to the airport?

    It is recommended to contact the concierge to arrange night or very early morning transfers to ensure driver availability at those times.

Restaurant Reservations

  • Can you reserve a table in the restaurants of Banyan Tree AlUla?

    Reservations are made through the concierge for the hotel’s restaurants, including Harrat and Saffron, with choice of timings and consideration of dietary preferences.

  • Can the concierge advise and book restaurants in the town of AlUla?

    The concierge can recommend and book fine dining restaurants in AlUla, arranging round-trip transport from the hotel if needed.

  • Is it possible to organise a private dinner in the desert or in my villa?

    The concierge can organise a private dinner in the desert or within the resort, with a personalised menu, decor, and dedicated service according to your wishes.

  • How can I have vegetarian or vegan options during my stay?

    Requests for specific diets, such as vegetarian, vegan, or gluten-free, can be forwarded to the concierge for menu adaptation and coordination with the chefs.

Spa Bookings

  • Can you book treatments at Banyan Tree Spa before my arrival?

    Reservations are made through the concierge for treatments at Banyan Tree Spa, with selection of massages, time slots, and therapist preferences.

  • Can the concierge create a customised spa and wellness programme?

    The concierge can organise a multi-day wellness programme including massages, facials, yoga, and meditation according to your relaxation goals.

  • Is it possible to privatise a spa room for a couples' treatment?

    It is recommended to contact the concierge to privatise certain areas of the spa or arrange rituals for couples, including duo massages.

Excursions & Cultural Visits

  • Can you organise a guided tour of Hegra and the main sites of AlUla?

    The concierge can book guided tours of Hegra, old AlUla, and other sites, with official guides and round-trip transfers from the hotel.

  • How can activities in the desert be organised from Banyan Tree AlUla?

    The concierge can plan desert experiences such as hiking, horseback riding, or 4x4 tours, depending on your level and the weather.

  • Is it possible to book a sunset excursion around AlUla?

    The concierge can reserve sunset excursions with panoramic viewpoints, snacks, and photography, to enjoy the landscapes of the Ashar valley.

Special Occasions

  • Can you help me prepare a marriage proposal at Banyan Tree AlUla?

    The concierge can organise a marriage proposal with a romantic setup, decor, music, photographer, and a private dinner in the valley or your villa.

  • How can the celebration of a birthday be organised during my stay?

    The concierge can coordinate birthday celebrations with a personalised cake, flowers, villa decoration, and possible musical entertainment.

  • Can the concierge organise a surprise on arrival for a family member?

    The concierge can prepare a surprise arrival with decorations, gifts, or a personalised welcome for a loved one joining you at the hotel.

Shopping & Luxury Services

  • Can you recommend luxury or artisan shops in AlUla?

    The concierge can recommend local artisan, jewellery, and high-end souvenir shops, and arrange dedicated transport for shopping.

  • Is it possible to benefit from a personalised shopping or stylist service?

    The concierge can arrange stylist or personalised shopping services, subject to availability, to select outfits and accessories during your stay.

Family Activities

  • Can you organise specific activities for children in AlUla?

    The concierge can offer a programme of activities suitable for children, including walks, workshops, and cultural discoveries, taking into account their ages and interests.

  • How to organise a stay at Banyan Tree AlUla for a large family?

    The concierge can assist in organising a multi-generational stay, coordinating villas, meal times, and excursions suitable for all family members.

Personalized Experiences

  • Can the concierge create a complete personalised stay programme in AlUla?

    The concierge can create a tailor-made itinerary combining culture, nature, gastronomy, and wellness, taking into account the duration of the stay and your preferences.

  • Is it possible to organise a professional photo shoot in the hotel and the desert?

    The concierge can organise professional photo shoots in the setting of the Ashar valley or within the resort, with the necessary permissions.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits