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5★ · Lisbonne

Andaz Lisbonne

R. do Comércio 132, 1100-150 Lisboa, Portugal, Lisbonne

4.64.6/580 reviews · Google rating
  • In the heart of Lisbon
  • Close to Lisbon’s main sights
  • Carefully crafted contemporary design
  • Bright communal spaces

Hotel 5-star in Lisbon, in the heart of the city, featuring a contemporary setting, warm atmosphere and tailored services for travellers.

Where is Andaz Lisbon in the city?

Andaz Lisbon is set in the heart of Lisbon, in a practical location for exploring the city on foot.

Several major sights are close by, including Rua Augusta Arch, the Santa Justa Lift and Lisbon Cathedral.

What star rating is Andaz Lisbon?

Andaz Lisbon is a five-star hotel.

It suits both leisure stays and business trips, with a contemporary and elegant setting.

Does Andaz Lisbon have restaurants and a bar?

Yes. The hotel has a restaurant, a bar, a lounge and breakfast service.

Dining venues listed on site include Luzzi, Primadonna, Aji Oriental Flavors and the Andaz Lounge.

A word from the Concierge

Andaz Lisbonne through the Concierge's eyes

Andaz Lisbon is located in the heart of Lisbon, Portugal. This 5★ hotel, affiliated with Park Hyatt, offers a contemporary and elegant setting. It is close to major tourist attractions, making it an ideal starting point for exploring the city. The modern and warm atmosphere of the hotel attracts travelers seeking comfort and style.

What sets Andaz Lisbon apart is its refined design and welcoming ambiance. The common areas are bright and contemporary, creating a pleasant experience for visitors. The hotel positions itself as a preferred choice for business and leisure travelers, thanks to its tailored services and sophisticated atmosphere.

Before heading to Andaz Lisbon, know that the hotel is well-suited for couples, solo travelers, and families. The proximity to public transport facilitates access to local attractions. Spring and summer seasons are ideal for fully enjoying the city and its activities.

_My tip from the Concierge: book your stay in advance to secure the best rates and ensure your experience._

Why choose Andaz Lisbonne?

Andaz Lisbonne is an exceptional address in Lisbonne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Lisbon
  • Close to Lisbon’s main sights
  • Carefully crafted contemporary design
  • Bright communal spaces
  • Modern, welcoming atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

10 on-site dining venues.

  • Andaz Lounge

    Lounge

    Highlights

    • reimagined local street food classics, artisan coffee, cocktails and local beers
    Practical information

    The concierge’s wordFor a relaxed break, head to Andaz Lounge: reimagined local street food classics, artisan coffee, cocktails, and local beers strike just the right note.

  • Luzzi

    Restaurant

    Highlights

    • local and global dishes celebrate Lisbon’s and Portugal’s far-reaching influence on the world’s cultural stage
    Practical information

    The concierge’s wordAt Luzzi, you’ll enjoy local cuisine with a global outlook, echoing Lisbon and Portugal’s cultural influence on the world.

  • Primadonna

    Restaurant

    Highlights

    • Italian
    Practical information

    The concierge’s wordFor an Italian interlude at Andaz Lisbonne, book Primadonna: a reliable choice when you’re craving something simple and well judged.

  • Aji Oriental Flavors

    Restaurant

    Highlights

    • Oriental
    Practical information

    The concierge’s wordIf you’re in the mood for an Oriental interlude at Andaz Lisbonne, Aji Oriental Flavors is the table to slip into your plans.

  • Balcão da Tasca da Memória

    Restaurant

    Highlights

    • just-caught fish is grilled to perfection
    Practical information

    The concierge’s wordAt Balcão da Tasca da Memória, go for the just-caught fish, grilled exactly right: a reliably good choice at the table.

  • Coco’s Restaurant

    Restaurant

  • Moby Dick Buffet Restaurant

    Restaurant

  • Orangerie

    Restaurant

    Highlights

    • British
    • contemporary British dishes served in the light-filled, airy Orangerie
    Practical information

    The concierge’s wordAt Orangerie, go for a bright break with contemporary British cuisine, ideal if you’re after an elegant, airy setting.

  • Library Bar

    Bar

  • Spa Brasserie

    Restaurant

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Cancellation

To avoid a one-night penalty fee, guests must cancel their reservation at least 48 hours prior to the hotel check-in time.

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome (50 € fee).

Pets can stay for 50 EUR and will receive a bed, bowl, treats, and plenty of cuddles. Please note that height, breed, and weight restrictions may apply, so we recommend confirming your pet's eligibility when booking.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: R. do Comércio 132, 1100-150 Lisboa, Portugal

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 80 reviews

5/5Leo O

Stayed for a few nites before our wedding celebration in the countryside. From the check in to check out the andaz team was incredibly warm, helpful, and professional. They made us feel at home and pulled out the stops…

5/5MJ C

Lovely, new hotel in an ideal location. Our rooms were kept clean everyday, fridge contents (complimentary) replenished as needed. The style and color of the hotel is vibrant and captured the feel of Lisbon. More…

5/5Roman Soroka

This hotel truly lives up to the highest standards. We stayed here for 3 nights with my wife to celebrate my birthday. Everything was wonderful: a clean and comfortable room, excellent breakfasts (the waitress Maryana…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Arc de triomphe de la rue AugustaHistoric landmark

    on site · 1 min walk

    Historical landmark just a one-minute walk away, representing an iconic monument of Lisbon.

    Practical information

    The concierge’s wordA 1-minute walk away, the Rua Augusta Arch offers an ideal historical pause between two appointments in Lisbon.

  • Ascenseur de Santa JustaTourist attraction

    400 m · 5 min walk

    Santa Justa Elevator five minutes' walk away, providing a means of transport between the city's levels.

    Practical information

    The concierge’s wordA 5-minute walk away, the Santa Justa Lift is a handy way to move between different levels of the city without rushing.

  • Cathédrale de Santa Maria Maior, Sé de LisbonneChurch

    418 m · 5 min walk

    Religious building a five-minute walk away, representing an example of religious architecture in Lisbon.

    Practical information

    The concierge’s wordFor a peaceful break, head to the Cathedral of Santa Maria Maior, Sé de Lisbonne, a 5-minute walk away, and enjoy its religious architecture.

  • Couvent des Carmes de LisbonneMuseum

    442 m · 5 min walk

    Museum five minutes' walk away, showcasing the history and architecture of the Carmelite convent in Lisbon.

    Practical information

    The concierge’s wordA 5-minute walk away, the Convent of Our Lady of Mount Carmel offers a calm break if you're in the mood for history and architecture.

  • Place Luís de CamõesHistoric landmark

    546 m · 7 min walk

    Historical landmark a seven-minute walk away, known for its lively atmosphere and sculptures.

    Practical information

    The concierge’s wordA 7-minute walk away, Place Luís de Camões is ideal in the late afternoon to soak up Lisbon’s lively atmosphere around its sculptures.

  • Pink StreetTourist attraction

    565 m · 7 min walk

    Pink Street, a tourist attraction an eight-minute walk away, is known for its lively atmosphere and colorful bars.

    Practical information

    The concierge’s wordFor a lively evening break, head to Pink Street, a 7-minute walk away, especially if you're after a vibrant atmosphere and colorful bars.

  • Château Saint-GeorgesTourist attraction

    668 m · 8 min walk

    Medieval castle an eight-minute walk away, offering panoramic views of Lisbon and its fascinating history.

    Practical information

    The concierge’s wordAn 8-minute walk away, Castelo de São Jorge gives you a lovely break to take in Lisbon from above and its medieval history.

  • Miradouro de Santa LuziaObservation deck

    717 m · 9 min walk

    Scenic spot a nine-minute walk away, providing a panoramic view of the city and the river.

    Practical information

    The concierge’s wordFor a quiet break, head to Miradouro de Santa Luzia, a 9-minute walk away, when the light softens the city and river.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Praça do ComércioSquare

    203 m · 2 min walk

    Praça do Comércio, an iconic square in Lisbon, perfect for strolling and enjoying the surrounding architecture.

    Practical information

    The concierge’s wordA 2-minute walk away, Praça do Comércio is perfect for a relaxed stroll while taking in the surrounding architecture, especially when you feel like getting some air.

  • Jardim da EstrelaGarden

    2.0 km · 3 min by car

    Public garden, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you’re after a green break in Lisbon, Jardim da Estrela offers a simple, soothing setting to catch your breath between plans.

  • Parc Eduardo VII wonderland marketPark

    2.5 km · 4 min by car

    Eduardo VII Park, a green space ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a peaceful break in Lisbon, head to Parc Eduardo VII wonderland market for a stroll or a relaxing moment surrounded by greenery.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Andaz Lisbon?

    Check-in generally starts at 3 PM and check-out is at noon, subject to availability on the day.

  • Can I check in early?

    Early check-in may be possible depending on the day's occupancy; it is advisable to request it in advance from the hotel.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted based on availability, sometimes with an additional charge; the request is made at the reception.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception is open 24 hours a day, allowing for late arrivals and continuous assistance during the stay.

  • Do I need to provide a credit card to guarantee my reservation at Andaz Lisbon?

    Most reservations require a credit card to guarantee the room; some prepaid offers require immediate payment.

Location & Access

  • Where is Andaz Lisbon located in Lisbon?

    The hotel is located at Rua do Comércio 132, in the historic Baixa district, just steps from Praça do Comércio and the Tagus River.

  • Does the hotel have parking?

    The hotel has parking through a paid covered parking service, with a daily charge for staying guests.

  • What is the distance between the hotel and the airport?

    The establishment is approximately 4.3 miles, or nearly 7 km, from Lisbon Humberto Delgado Airport.

  • Is the hotel well served by public transport in Lisbon?

    The Praça do Comércio tram station and several bus stops are just a few minutes' walk away, facilitating travel around the city.

  • Are airport transfers offered?

    Airport transfers are offered through external or private services; contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What main amenities can be found in the rooms of Andaz Lisbon?

    The rooms are air-conditioned and equipped with a private bathroom, television, minibar, and contemporary decor inspired by Lisbon.

  • Can I book a room with a view of the Tagus or the city?

    Certain categories of rooms and suites offer views of the historic city or the Tagus River, subject to availability at the time of booking.

  • Does the hotel offer extra beds or sofa beds for families?

    Extra beds are available in certain rooms for an additional charge per night, according to the hotel's policy.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel, including in the rooms, with sufficient bandwidth for regular and professional use.

Dining

  • What type of breakfast is offered?

    Breakfast is offered as a full breakfast, served in the main restaurant, with an additional charge per person.

  • What restaurants are available at Andaz Lisbon?

    Luzzi is the main restaurant, open for breakfast, brunch, lunch, and dinner, offering contemporary cuisine.

  • Does the hotel have bars or a lounge for drinks?

    Two bar lounges and a coffee shop allow guests to enjoy a drink, coffee, or snacks throughout the day.

  • Is there a 24-hour room service at Andaz Lisbon?

    A 24-hour room service is offered, allowing you to have meals or snacks in your room at any time.

  • Does the hotel offer breakfast options suitable for special diets?

    Breakfast options may include gluten-free or vegetarian products; it is recommended to inform about your specific needs.

Spa & Wellness

  • Does the hotel have a gym for guests?

    A fitness centre open 24 hours a day is available for guests, equipped with modern cardio and weight training equipment.

  • Is there a spa or massage services available at the hotel?

    Andaz Lisbon offers a spa with massages and treatments; please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    Does the hotel have a swimming pool? Please contact the concierge to confirm the arrangements for the day.

  • Do I need to book in advance for wellness treatments at Andaz Lisbon?

    Wellness and relaxation services can be arranged by reservation, subject to the availability of the spa or partner providers.

Activities & Leisure

  • What leisure activities are available near the hotel?

    The hotel offers easy access to the beach via transport and can arrange activities such as bike rentals or walks.

  • Is there a casino in or near Andaz Lisbon?

    There is no casino on site, but the Casino de Lisbonne is accessible by car in about ten minutes.

  • What major tourist sites are near Andaz Lisbon?

    The hotel is within walking distance of Rossio, the Santa Justa lift, and the shopping streets of Baixa.

  • Does the hotel offer experiences or guided tours of Lisbon?

    Local experiences, such as tastings or guided tours, can be arranged by the concierge according to your interests.

Family & Kids

  • Is Andaz Lisbon suitable for a family stay with children?

    The hotel welcomes families, with family-friendly rooms and children’s activities offered depending on the season and availability.

  • Does the hotel offer a childcare or babysitting service?

    A babysitting service is available upon request, subject to advance booking and the availability of providers.

  • Can I request a baby cot or children's equipment in the room?

    Equipment such as high chairs or baby cots can be provided; it is recommended to request them at the time of booking.

  • Do the hotel's restaurants offer child-friendly dishes?

    Menus or options suitable for children are generally available in the hotel's restaurants.

Pets

  • Are pets allowed at Andaz Lisbon?

    Pets are allowed at Andaz Lisbon, dogs and cats, with a maximum of one pet per room and a weight limit, for an additional fee per night.

  • Are guide dogs or assistance animals accepted free of charge at the hotel?

    Service animals are accepted at no additional charge and benefit from specific accommodation conditions.

  • Does the hotel offer special amenities or services for pets?

    Bowls for water and food are provided for pets, and a pet-sitting service may be offered upon request.

  • Are there restrictions on the presence of pets in the rooms?

    Pets must not be left alone in the room; their presence must comply with the hotel's rules for the comfort of all.

Accessibility

  • Is the hotel equipped for people with reduced mobility?

    Several rooms and common areas are accessible by lift, facilitating movement for people with reduced mobility.

  • Are there specially configured rooms for disabled guests?

    Adapted rooms are available, with specific amenities; it is advisable to specify this at the time of booking.

  • Are assistance animals allowed in the hotel's common areas?

    Assistance animals are allowed in the common areas, in accordance with the hotel's accessibility rules.

  • Are the main services of the hotel accessible by lift?

    Lifts serve the floors of the rooms and public areas, providing comfortable access without stairs.

Billing & Policies

  • What are the usual price levels for a night at Andaz Lisbon?

    Rates vary depending on the dates, room category, and offers; they may or may not include breakfast.

  • What is the hotel's cancellation policy?

    What is the hotel's cancellation policy? Contact the concierge to confirm the terms of the day.

  • Are there any tourist taxes to pay?

    Are there any tourist taxes to pay? Contact the concierge to confirm the terms of the day.

  • Does the hotel offer non-refundable prepaid rates and flexible rates?

    Some offers are non-refundable prepaid, while others are flexible; it is important to check the conditions of each rate when booking.

  • What payment methods are accepted at the Andaz Lisbon reception?

    Common payment methods include international credit cards and sometimes cash, depending on the hotel's policy.

Sustainability

  • Does Andaz Lisbon implement sustainable development practices?

    The hotel is part of the Andaz by Hyatt brand, with initiatives to reduce environmental impact and promote responsible practices.

  • Does the hotel implement measures to reduce plastics and energy consumption?

    Efforts are generally made to limit single-use plastics and optimise energy consumption in rooms and common areas.

  • Can I choose a reduced frequency for changing sheets and towels?

    Bedding can be changed at the guest's request to limit water and detergent consumption.

  • Does the hotel's location encourage eco-friendly travel in Lisbon?

    The central location encourages the use of public transport and walking, contributing to a more environmentally friendly stay.

The Concierge answers — Andaz Lisbonne

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Lisbon Airport and Andaz Lisbon?

    The concierge can organise a private transfer by car or van to or from Humberto Delgado Airport, with personalised welcome upon arrival according to your flight schedule.

  • Is it possible to book a private driver for several hours in Lisbon?

    Reservations are made through the concierge for hourly private drivers, ideal for a city tour, business meetings, or an evening with multiple stops.

  • Can the concierge help me organise the trip to Sintra or Cascais?

    The concierge can advise on the best public transport or taxi options to reach Sintra, Cascais, or Belém, and can book tickets or a private vehicle if necessary.

  • Can you book transfers with a child car seat?

    It is recommended to go through the concierge to book transfers with child seats suitable for the age, by car or van, for all your journeys in Lisbon.

  • Is it possible to schedule a night transfer very early in the morning or late at night?

    The concierge can arrange a secure night transfer for your late departures or arrivals, with a French or English-speaking driver upon request.

Restaurant Reservations

  • Can you secure a reservation at a fine dining restaurant in Lisbon?

    Reservations are made through the concierge, who can secure tables at highly sought-after fine dining or bistronomic restaurants in Lisbon.

  • Can the concierge recommend an authentic Portuguese cuisine restaurant?

    The concierge can recommend typical places to enjoy Portuguese specialities and handle the reservation according to your preferred neighbourhood.

  • Can you book a restaurant in Lisbon considering my food allergies?

    It is recommended to specify your allergies and dietary requirements; the concierge will select suitable restaurants and coordinate with the teams on-site.

  • Is it possible to book a romantic dinner with a river view?

    The concierge can arrange a romantic table with a view of the Tagus, special decoration, and possibly a bottle of champagne for a couple's evening.

Spa Bookings

  • Can you book a treatment or massage at the spa during my stay?

    Reservations are made through the concierge, who can schedule massages, facials, or wellness rituals in the hotel spa or at a partner establishment.

  • Can the concierge arrange a couples' spa treatment?

    The concierge can request priority slots for couples' treatments, especially to celebrate an anniversary or a romantic getaway.

  • Can you help me organise a multi-day wellness programme?

    It is recommended to contact the concierge to organise a comprehensive wellness programme including spa, fitness, and possibly a personal trainer.

Excursions & Cultural Visits

  • Can you book a private guided tour of Lisbon with a French-speaking guide?

    The concierge can organise a private guided tour of the historic centre of Lisbon with a French-speaking, English-speaking, or other language guide upon request.

  • Is it possible to organise a day trip to Sintra and Cascais?

    Reservations are made through the concierge for excursions to Sintra, Cascais, or Cabo da Roca, with a private driver and guide if desired.

  • Can you help me obtain skip-the-line tickets for the main museums in Lisbon?

    The concierge can obtain skip-the-line tickets for certain museums or monuments, subject to availability and site policies.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration, including petals, LED candles, and a bottle of champagne to celebrate a wedding anniversary.

  • Can the concierge order a personalised cake for a birthday?

    It is recommended to indicate the date; the concierge can order a personalised cake and arrange a discreet setup in the room or at the restaurant.

  • Can you help me organise a marriage proposal in Lisbon?

    The concierge can coordinate a photographer, bouquet, transport, and restaurant for a marriage proposal or a very special occasion in Lisbon.

Shopping & Luxury Services

  • Can you recommend luxury boutiques near the hotel?

    The concierge can suggest luxury boutiques and high-end shopping centres nearby and organise a customised shopping itinerary.

  • Can the concierge arrange a personal shopper in Lisbon?

    It is recommended to go through the concierge to book a personal shopper or a local stylist for a private shopping session.

  • Can you arrange for the collection and delivery of my purchases to my room?

    The concierge can organise the collection of your purchases from the shop and delivery to your room or coordinate a gift-wrapping service.

Family Activities

  • Can you suggest activities to do with children in Lisbon?

    The concierge can offer a selection of child-friendly activities, such as the aquarium, cable car, or historic tram, and arrange transportation.

  • Can the concierge organise a child-friendly tour of Lisbon?

    It is recommended to contact the concierge to organise a guided tour suitable for families, with a pace and content designed for younger visitors.

Personalized Experiences

  • Can you create a personalised food tour in Lisbon?

    The concierge can create a customised gastronomic itinerary including markets, pastelarias, and restaurants, according to your tastes and the duration of your stay.

  • Can you organise an authentic fado evening with dinner?

    It is recommended to share your interests; the concierge can organise an authentic fado evening with dinner at a carefully selected venue.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits