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5★ · Val Thorens · Auvergne-Rhône-Alpes

Altapura

Val Thorens

4.44.4/5590 reviews · Google rating

Hotel 5-star in Val Thorens, in the heart of Val Thorens, featuring ski-in/ski-out access, contemporary design and mountain views.

Does Altapura in Val Thorens offer ski-in, ski-out access?

Yes, Altapura is designed for seamless access from the hotel straight onto the snow.

Its proximity to the slopes and lifts makes for an easy start in the morning and a straightforward return after skiing.

Can you ski in Val Thorens in summer when staying at Altapura?

Altapura is primarily geared towards winter stays in Val Thorens.

For summer skiing, it is best to check resort and lift opening dates before booking.

What can you expect from the spa and restaurant at Altapura in Val Thorens?

The Altapura spa suits post-ski recovery, with a focus on warmth and relaxation.

The restaurant extends the après-ski mood into the evening in a contemporary, comfortable setting. Booking ahead is advisable for both.

A word from the Concierge

Altapura through the Concierge's eyes

Altapura is located in Val Thorens, a popular ski resort in the French Alps. This five-star hotel offers an authentic alpine setting, ideal for winter sports enthusiasts. Its proximity to the slopes and ski lifts makes it a perfect choice for skiers. The hotel stands out with its contemporary architecture and warm atmosphere, creating a space where comfort and luxury meet.

Altapura positions itself as a place to unwind after a day on the slopes. Guests appreciate its friendly atmosphere and attentive services. Common areas are designed for relaxation, featuring comfortable lounges and breathtaking mountain views. This hotel attracts couples, families, and travelers seeking rest after skiing.

Before your visit, be aware that the hotel can be very busy during peak winter season. Booking in advance is advisable to secure your stay. Altapura suits both couples and families, offering various activities for all ages. Check the access conditions to the slopes based on the season.

_My tip from the Concierge: book your ski and wellness activities upon arrival to make the most of your stay._

Why choose Altapura?

Altapura is an exceptional address in Val Thorens (Auvergne-Rhône-Alpes), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Ski-in, ski-out mornings at first light

    One of Altapura’s most compelling experiences is setting out early, when the resort is only just waking and the cold morning light sharpens the mountain lines. The privilege lies not only in slope access, but in the ease of the movement itself: leaving the hotel, reaching the snow without interruption, and entering straight into the rhythm of the ski day.

    Signature hiverIncluded in your stay
  • Après-ski with mountain views

    After the slopes, the experience takes on another form: a suspended moment in the hotel’s shared spaces, between regained warmth, unhurried conversation and mountain views. It is an essential part of the stay, especially for those wishing to extend the day without excessive bustle, in an atmosphere that feels both lively and calm.

    Included in your stay
  • Recovery ritual at the Altapura spa

    After several hours at altitude, the body calls for proper recovery. Spending time at the Altapura spa helps release tensions linked to skiing, regain stable warmth and turn fatigue into genuine rest. The experience suits committed skiers as much as travellers who simply want to balance their stay between effort and wellbeing.

    Bien-êtreReservation required
  • Mountain dinner at the Altapura restaurant

    In the evening, dining becomes one of the stay’s defining pleasures. Taking time over dinner at the hotel extends après-ski in an atmosphere consistent with the rest of the property: warm, contemporary and centred on comfort. It is the moment when the day is retold, fatigue recedes and the slower rhythm of altitude evenings returns.

    Reservation required
  • A family stay shaped by the slopes

    For families, Altapura provides a particularly clear base from which to experience Val Thorens without unnecessary complication. The proximity to the ski area, the comfort of returning to the hotel and the ability to alternate skiing, rest and shared time create a smoother holiday. The experience lies less in a single activity than in this natural organisation of the day, especially valuable when several rhythms coexist.

    FamillesIncluded in your stay
  • A quiet room moment overlooking winter

    At times, doing nothing is the best way to experience the mountains. At Altapura, staying in one’s room or suite to watch the light shift across the slopes and peaks is part of the stay itself. This quiet pause between the day’s stronger moments is a reminder that alpine luxury also lies in the quality of retreat and the constant presence of the landscape.

    Included in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.4 / 5 · 590 reviews

1/5Matthias VD

We stayed at Altapura in Val Thorens as part of a group trip, and the checkout experience was unacceptable. Some people in our group had drinks in the smoking area. At the time, staff said nothing and even cleared…

5/5Jas Johal

Our experience with Altapura in Val Thorens has already been exceptional, and we haven’t even arrived yet. From the very beginning, Anael handled our hotel reservations seamlessly. The entire process was smooth…

4/5Joshua Pavel

Overall, the hotel is very stylish and has a lot of potential, but there are several areas that could be improved to enhance the guest experience: Full Board & Dining: The half board process was confusing and did not…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Altapura hotel located in Val Thorens?

    The hotel is located at 215 rue du Bouchet, Soleil district, 73440 Val Thorens, in the heart of the resort with ski-in/ski-out access to the 3 Valleys area.

  • How to access the Altapura hotel when arriving by car?

    Access is by car through the entrance of the Val Thorens resort, taking a right towards the Soleil district, or on foot via rue du Bouchet.

  • What are the GPS coordinates of the Altapura hotel?

    The GPS coordinates of the hotel are latitude 45.297557 and longitude 6.5746637, useful for navigation.

  • Is there a shuttle to get around Val Thorens and reach the hotel?

    A free resort shuttle is available to get around Val Thorens and reach the hotel from various stops.

  • How to reach Val Thorens from the nearest train station?

    The resort is accessible by train to Moutiers, then by bus or taxi, and by road from major Alpine cities. Contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    What is the distance between the hotel and the airport? Altapura is located in Val Thorens; the main alpine airports are several hours' drive away. Contact the concierge to confirm the arrangements for the day.

Arrival & Departure

  • What are the check-in and check-out times at Altapura?

    Check-in is generally from 16:00 and check-out until 11:00 for the rooms.

  • Does the hotel have parking?

    Yes, a private covered parking is available upon reservation, at a rate of €25 per night or €125 per week, with a maximum height of 2 m.

  • Is parking mandatory and how to reserve parking in Val Thorens?

    Parking is mandatory in Val Thorens, either by reserving a space in the hotel garage or via the public parking in the resort.

  • Can I check in early?

    An early check-in may sometimes be offered depending on room availability on the day of arrival. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel reception open 24/7?

    The reception is open 7 days a week for welcome, late arrivals, and requests during the stay.

Rooms & Amenities

  • How many rooms and suites does the Altapura hotel have?

    Altapura offers 88 contemporary rooms and suites, all equipped for a luxury mountain stay.

  • What types of rooms and suites are available at Altapura?

    The rooms and suites are spacious and modern, with high-end amenities suitable for a ski and relaxation stay.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free in the rooms and common areas of the hotel, at no extra charge.

  • Do the rooms have a balcony or a view of the slopes?

    Contact the concierge to confirm the arrangements for the day.

  • Is room service available for in-room dining?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • What types of stay packages are offered at the hotel (room, breakfast, half-board)?

    The stay is offered in a room with breakfast or half-board including breakfast and dinner.

  • Is access to the spa and pool included in the stay?

    Hotel guests benefit from free access to the spa, including the pool and wellness facilities, according to the hours.

  • What services are included to facilitate the stay (Wi-Fi, skiing, transfers)?

    Services such as free Wi-Fi, ski lesson bookings, and the organisation of private or shared transfers are offered to guests.

  • Is there a daily housekeeping service in the rooms?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a luggage storage service available before check-in or after check-out?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Every day, a sumptuous breakfast buffet is served for guests, a central moment of the day for skiers.

  • What restaurants are available at the Altapura hotel?

    Altapura has three restaurants: Casa Alta (refined Italian cuisine), Altayaki (inspired cuisine) and La Laiterie (cheese specialities).

  • What are the lunch and dinner service hours?

    The restaurants are open for lunch from 12:00 to 14:30 and for dinner in the evening, with hours varying slightly according to the spaces.

  • Does the hotel bar organise après-ski entertainment?

    The hotel bar offers a Happy Hour every day from 14:00 to 17:00 and Live After Ski concerts several evenings a week.

  • Are vegetarian or gluten-free options available in the restaurants?

    Contact the concierge to confirm the options of the day.

Spa & Wellness

  • What facilities does the Altapura by Codage spa offer?

    The Altapura by Codage spa is a 1,000 m² space dedicated to relaxation, featuring a pool, sauna, hammam and treatment pathways.

  • Does the hotel have a pool?

    Yes, an indoor pool is part of the spa area, accessible to hotel guests during opening hours.

  • What are the opening hours of the pool and spa?

    The pool is open from 9:30 to 20:00, with specific hours for children's access, who are no longer admitted after 18:30.

  • Is access to the spa reserved for hotel guests or open to outsiders?

    The spa is free for hotel guests and also open to external clients, with treatment reservations recommended.

  • What types of treatments and massages are offered at the spa?

    Contact the concierge to confirm the options of the day.

Activities & Leisure

  • Is the hotel located with direct access to the ski slopes?

    The hotel has a ski-in/ski-out location with direct access to the slopes via the Plein Sud chairlift and the 3 Vallées lifts.

  • Is there a ski shop or equipment rental directly in the hotel?

    A ski shop by Goitschel is located at the reception level, offering rental and sale of ski and snowboard equipment from major brands.

  • What activities are offered after skiing at the hotel?

    Altapura organises Live After Ski activities with concerts at the bar on certain days, creating a festive atmosphere after skiing.

  • Does the hotel offer ski lessons or guided outings?

    Contact the concierge to confirm the arrangements for the day.

  • Can we book off-ski activities from the hotel (snowshoeing, snowmobiling)?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel offer a dedicated space for children?

    A free kid’s corner is available for children, open from Sunday to Friday from 1:30 PM to 8:00 PM for ages 3 to 16.

  • What are the hours of the kid’s corner for children?

    Open from Sunday to Friday from 1:30 PM to 8:00 PM for children aged 3 to 16, with supervised activities.

  • Is a babysitting service available at the Altapura hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Can children access the pool and spa?

    Children are allowed access to the pool, but their presence is prohibited after 6:30 PM to ensure the tranquility of the area.

Pets

  • Are pets allowed at Altapura?

    Yes, pets are allowed at Altapura at a rate of €35 per day, with a mat and bowl provided on the day of arrival.

  • What are the restrictions regarding the presence of animals in the hotel?

    Animals are not allowed in the spa or restaurants and remain the responsibility of their owners during the stay.

  • Is a specific service offered for animals (walking, pet-sitting)?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is access to the hotel easily practicable for people with reduced mobility?

    The hotel has pedestrian and vehicle entrances without significant steps, but some access may present constraints. Contact the concierge to confirm the arrangements for the day.

  • Are the rooms equipped for people with disabilities?

    Contact the concierge to confirm the arrangements for the day.

  • Are the spa and pool facilities accessible to people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Are transfers to the airport offered?

    The hotel can arrange private or shared transfers to and from the airports upon request, via the concierge.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Yes, a tourist tax of €3.85 per day per person applies, free for children under 18 years old.

  • What payment methods are accepted at Altapura hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Is a security deposit or bank pre-authorisation required upon arrival?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the Altapura hotel implement actions to reduce its energy consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a programme to reduce plastics and sort waste in the establishment?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel prioritise local and seasonal products in its restaurants?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Altapura hotel hold any environmental certifications or sustainable labels?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Altapura

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to Altapura?

    The concierge can organise private or shared transfers from the airports of Geneva, Lyon, Chambéry or the alpine train stations to the hotel, depending on your flight schedule and the number of passengers.

  • How can I organise a taxi to go from Val Thorens to another resort in the 3 Valleys?

    The concierge can book taxis or VTCs for your journeys in the valley or to other resorts in the 3 Valleys, adapting the vehicle to the number of people and luggage.

  • Can the concierge take care of my return transfer to the train station?

    The concierge can advise on the quickest route and offer to book a driver for your transfers to the train stations of Moutiers, Chambéry or other alpine stations.

  • Can you help me use the free shuttles in Val Thorens to reach the hotel?

    It is recommended to contact the concierge to check the shuttle schedules and plan your journeys in the evening or early morning.

  • Is it possible to book a driver for the day to visit the surrounding area?

    The concierge can organise a day driver service to explore several resorts or villages in the valley with ease.

Restaurant Reservations

  • Can you book a table in the restaurants at Altapura for the evening of my arrival?

    Reservations are made through the concierge, who can secure a table in the three hotel restaurants according to your preferred time and type of cuisine.

  • Can you suggest and book a good mountain restaurant for lunch?

    The concierge can recommend and reserve partner restaurants on the slopes or in the resort, taking into account your budget and culinary preferences.

  • Can the concierge organise a dinner with a menu adapted to specific dietary requirements?

    It is recommended to inform the concierge of your allergies and dietary restrictions, which will be communicated to the restaurant to adjust the menus.

  • Is it possible to privatise a restaurant room for a group dinner?

    Reservations are made through the concierge to privatise a space or organise a large table for groups and events.

Spa Bookings

  • Can you plan a spa treatment programme for several days?

    The concierge can book your treatments at the Altapura spa by Codage and organise a schedule of massages and rituals throughout your stay.

  • Can the concierge organise couple massages at the Altapura spa?

    Reservations are made through the concierge, who can coordinate simultaneous treatment slots for couples or friends.

  • Can you help me get an appointment at the spa in the late afternoon?

    It is recommended to contact the concierge to check the spa's availability during peak hours and secure preferred slots.

Excursions & Cultural Visits

  • Is it possible to book a guided snowshoeing outing from the hotel?

    The concierge can organise guided excursions in the 3 Valleys, such as snowshoeing trips or visits to nearby villages.

  • Can you organise a cultural day trip to Annecy or Chambéry?

    The concierge can suggest cultural visits to nearby alpine towns, including transport and a French or English-speaking guide.

  • Can the concierge book activities such as snowmobiling or night sledding?

    It is recommended to go through the concierge to book a snowmobiling trip or a guided night sledding outing.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange a romantic room decoration with flowers, champagne, and petals before your arrival.

  • Can the concierge take care of a cake and table decoration for a birthday?

    It is recommended to detail your wishes to the concierge to organise a birthday with a personalised cake, candles, and a decorated table at the restaurant.

  • Is it possible to organise a small private reception with live music at the hotel?

    The concierge can coordinate musicians, photographers, or other services for a private event at the hotel.

Shopping & Luxury Services

  • Can you help me choose and purchase high-end ski equipment?

    The concierge can assist with personalised purchases at the hotel's ski shop and in the boutiques of Val Thorens.

  • Can the concierge organise a personal shopper for mountain clothing purchases?

    It is recommended to ask the concierge to arrange a personal shopper service in the alpine boutiques or nearby resorts.

  • Can you arrange for a bouquet of flowers and champagne to be delivered to my room before my arrival?

    The concierge can handle the delivery of flowers, champagne, or luxury gifts directly to the room.

Family Activities

  • Can you manage the registration of my children at the hotel's kid's corner?

    The concierge can register your children at the kid's corner and provide information on the schedule and activities offered during the week.

  • Can the concierge book ski lessons for the whole family?

    It is recommended to contact the concierge to arrange ski lessons suitable for the children's ages and everyone's skill levels.

Personalized Experiences

  • Can you create a customised itinerary to make the most of Val Thorens and the 3 Valleys?

    The concierge can create a tailored programme combining skiing, spa, gastronomy, and outings based on your preferences and the duration of your stay.

  • Can the concierge organise a private photo shoot in the mountains?

    It is recommended to request the concierge to arrange a professional photo shoot on the slopes or in the hotel.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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