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5★ · Phuket

Rosewood Phuket

30-33, 88/28, 88 ถ. หมื่นเงิน ตำบลป่าตอง อำเภอกะทู้ ภูเก็ต 83150, Thaïlande, Phuket

4.74.7/5710 reviews · Google rating
  • In Phuket, close to beaches and local sights
  • Architecture inspired by authentic Thai design
  • Tropical setting suited to relaxation
  • Personalised service with attention to detail

Hotel 5-star in Phuket, Thailand, 454 m from Merlin Snorkel Beach, featuring a spa, outdoor pool and personalised wellbeing ritual.

What is Rosewood Phuket best known for?

Rosewood Phuket is best known for its intimate atmosphere, highly personalised service and tropical setting close to the sea.

The stay balances rest and exploration, with a spa, outdoor pool, fitness centre and several dining venues on site.

What is the price range at Rosewood Phuket?

Rates vary depending on the season, your travel dates and the room or villa category selected.

For an accurate budget, it is best to check your exact dates or ask the Concierge for the most suitable options.

What can you do within walking distance of Rosewood Phuket?

On foot, you can reach Merlin Snorkel Beach in about five minutes for a seaside break and snorkelling.

Freedom Beach suits a quieter outing, while other local visits are also within short walking distance.

A word from the Concierge

Rosewood Phuket through the Concierge's eyes

Located in Phuket, Thailand, Rosewood Phuket is a 5★ hotel that offers a luxurious experience in a tropical environment. The hotel is close to beaches and local attractions, making it an ideal place to relax or explore the area. The architecture and design reflect Thai authenticity, creating a warm and welcoming atmosphere. What sets this hotel apart is its commitment to personalized service and attention to detail. As a member of the Rosewood Hotels & Resorts property, it offers a refined and intimate atmosphere. Guests appreciate the tranquility of the surroundings and the high-end facilities that meet the expectations of discerning travelers. Before you go, know that the hotel is well-suited for couples seeking romance, as well as families looking for relaxing vacations. The best time to visit Phuket is from November to April, when the weather is drier and more pleasant. Be sure to check the activities offered on-site to enhance your stay. _My tip from the Concierge:_ Book in advance to secure your spot in the hotel’s restaurants, especially during peak season.

Why choose Rosewood Phuket?

Rosewood Phuket is an exceptional address in Phuket, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In Phuket, close to beaches and local sights
  • Architecture inspired by authentic Thai design
  • Tropical setting suited to relaxation
  • Personalised service with attention to detail
  • Refined, intimate atmosphere

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Outdoor pool
  • Fitness centre

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

4
  • Family-friendly
  • Kids’ club
  • Babysitting service
  • Cribs available

Connectivity

1
  • Free Wi-Fi

Business & events

2
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on a tropical terrace

    Beginning the day in the softness of the morning is one of Phuket’s most rewarding pleasures. This experience centres on breakfast taken in a setting open to greenery and sea air, with attentive yet unhurried service. It is ideal for allowing oneself a proper waking moment before the beach, an excursion or a day of rest at the hotel.

    À vivre le matinReservation required
  • Personalised wellbeing ritual

    In a tropical environment designed for slowing down, a personalised wellbeing ritual allows the restorative moment to be adapted to the body’s condition and to the rhythm of the stay. After a long-haul flight, between days of exploration, or simply to deepen the feeling of disconnection, this pause encourages a calmer breath and a more lasting sense of balance.

    Bien-êtreReservation required
  • Intimate dinner at the resort

    At dusk, dinner takes on a particular dimension in a hotel with a refined and intimate atmosphere. This experience encourages guests to reserve their table in advance in order to enjoy an evening meal without friction, in a setting suited to conversation and unhurried time. It is an elegant way to make dinner one of the highlights of the stay, especially in high season.

    À réserver en avanceReservation required
  • A day between beach time and local discoveries

    Thanks to its location in Phuket, close to beaches and local sights, the hotel lends itself well to a balanced day of rest and exploration. With the help of the concierge, it becomes easy to arrange a flexible itinerary: a morning by the sea, a pause at the hotel during the hottest hours, then an outing to a neighbourhood, viewpoint or local address. It is a way of discovering the island without being overwhelmed by its pace.

    ConciergerieReservation required
  • Return from the beach to a prepared room

    One of the most tangible luxuries of a great hotel lies in the quality of returning to it. After several hours spent outdoors, finding a room perfectly refreshed, cool and ready for the evening profoundly changes the rhythm of a stay. This experience highlights the attention given to daily housekeeping and turndown service, turning a simple return into a genuine moment of recovery.

    Confort discretIncluded in your stay
  • Tailored stay with concierge support

    For travellers seeking a seamless stay, concierge support makes it possible to adjust each detail in advance or as the days unfold: timings, reservations, recommendations and practical arrangements. In a destination such as Phuket, this discreet assistance is invaluable for balancing rest, outings and meals while preserving the feeling of a journey that is simple, natural and perfectly orchestrated.

    Service signatureReservation required

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • Red Sauce

    Restaurant

    Highlights

    • Italian
    • Buona Pizza, with Andaman Prawn, Sun-dried Tomato, Radicchio, Burrata and Zucchini
    Practical information

    The concierge’s wordFor an Italian dinner you can’t go wrong with, head to Red Sauce and share the Buona Pizza with Andaman prawns, burrata, radicchio, and zucchini.

  • Ta Khai

    Restaurant

    Chef: Uncle Nun and Aunt Yai
    Chef: Uncle Nun and Aunt Yai

    Highlights

    • Thai
    • Ta Khai means ‘fishing net’, and here diners can choose live seafood from the restaurant’s pond before a chef scoops it up and cooks it.
    Practical information

    The concierge’s wordAt Ta Khai, trust Uncle Nun and Aunt Yai, and choose your live fish from the pond for a truly authentic Thai experience.

  • Italian

    Restaurant

    Highlights

    • Italian
    • Amazing food, fresh healthy local good quality produce.
    Practical information

    The concierge’s wordAt Italian, go for flavorful Italian cuisine built around beautiful local produce, fresh and of excellent quality.

  • Restr Thai

    Restaurant

  • PRU

    1 Michelin star

    Restaurant

    Chef: Jimmy OPHORST
    Chef: Jimmy OPHORST

    Highlights

    • Modern Cuisine, Contemporary
    • Farm-to-table
    Practical information

    The concierge’s wordAt PRU, let chef Jimmy Ophorst guide you through contemporary farm-to-table cuisine: a Michelin-starred table worth booking for a night that matters.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:30
Check-out
Until 12:00

Cancellation

Free cancellation is available.

Pets

Pets are not allowed.

No pets and no service animals are allowed at this property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 30-33, 88/28, 88 ถ. หมื่นเงิน ตำบลป่าตอง อำเภอกะทู้ ภูเก็ต 83150, Thaïlande

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 710 reviews

5/5Mike Crichton

It’s only 5 stars because I can’t give it 10 on Google!!! I have traveled a significant part of the world - and this is the very best service I have ever experienced. You could be interacting with gardeners…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Merlin Snorkel BeachTourist attraction

    454 m · 5 min walk

    Tourist attraction a five-minute walk away, ideal for exploring marine life and enjoying water activities.

    Practical information

    The concierge’s wordA 5-minute walk away, Merlin Snorkel Beach offers an easy seaside break to explore marine life and enjoy water activities.

  • Patong Elephant CareTourist attraction

    458 m · 6 min walk

    Tourist attraction a six-minute walk away, dedicated to the protection and well-being of elephants.

    Practical information

    The concierge’s wordA 6-minute walk away, Patong Elephant Care offers a meaningful break if you're looking for a visit focused on elephant protection and welfare.

  • Elephant Swims @Lucky Beach, Tri TrangTourist attraction

    529 m · 6 min walk

    Tourist attraction a six-minute walk away, offering a unique experience with elephants swimming in a natural setting.

    Practical information

    The concierge’s wordFor an unusual break 6 minutes on foot away, head to Lucky Beach if you'd like to see elephants swimming in a natural setting.

  • Freedom BeachTourist attraction

    1.0 km · 13 min walk

    Freedom Beach, a tourist attraction accessible, providing a natural setting conducive to relaxation.

    Practical information

    The concierge’s wordFor a nature-filled, relaxing break in Phuket, Freedom Beach suits a quiet moment, solo or as a pair.

  • Simon Cabaret PhuketTourist attraction

    2.0 km · 3 min by car

    Simon Cabaret Phuket, a cabaret show twenty minutes' walk away, featuring dance and music performances.

    Practical information

    The concierge’s wordFor an easygoing evening in Phuket, head to Simon Cabaret Phuket, a 20-minute walk away, for a dance and music show.

  • Patong Beach Bangla Walking StreetTourist attraction

    2.5 km · 4 min by car

    Patong Beach Bangla Walking Street, a lively street known for its tourist attractions and nightlife.

    Practical information

    The concierge’s wordFor a lively break in Phuket, head to Bangla Walking Street in the evening if you're after tourist attractions and nightlife energy.

  • Soi Paradise (Paradise complex)Tourist attraction

    3.0 km · 5 min by car

    Soi Paradise, a tourist attraction located 2,989 meters away, known for its nightlife and bars.

    Practical information

    The concierge’s wordFor a lively evening break, head to Soi Paradise if you're after nightlife and a bar scene in Phuket.

  • Patong beachTourist attraction

    3.1 km · 5 min by car

    Patong beach, a popular tourist site for sunbathing and water activities.

    Practical information

    The concierge’s wordFor an easy break of sun and water activities, Patong Beach works well for a daytime outing if you want to enjoy the seaside atmosphere.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Patong Jetty Docking ServiceMarina

    1.5 km · 18 min walk

    Marina located 1523 meters away, providing docking services for boats.

    Practical information

    The concierge’s wordIf you’re planning time on the water in Phuket, Patong Jetty Docking Service is a practical option for arranging a boat departure or return.

  • Karon ParkPark

    4.2 km · 7 min by car

    Karon Park, a park featuring green spaces and facilities for outdoor recreation.

    Practical information

    The concierge’s wordFor a green break between outings, Karon Park is well suited to some time outdoors, whether solo, with family, or to move around a bit.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Malin PlazaMarket

    2.0 km · 3 min by car

    Market located 1994 meters away, offering a variety of local products and souvenirs.

  • OTOP MarketMarket

    2.2 km · 4 min by car

    Market 2.2 km away, offering a variety of local products and handicrafts.

  • Wat KaronMarket

    4.8 km · 8 min by car

    Market 4,783 meters away, offering a variety of local products and crafts.

Around the hotel

Our full Phuket guide

Phuket blends Andaman beaches, Sino-Portuguese heritage and benchmark luxury resorts.

Read the Phuket guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Rosewood Phuket?

    Standard check-in begins at 3 PM and check-out is until noon for stays at Rosewood Phuket.

  • Does the hotel have parking?

    Yes, a private parking area with self-parking and valet service is offered free of charge to hotel guests.

  • Can I check in early?

    Guaranteed early check-in is possible for an additional fee based on the flexible rate, with 100% of the night before 9 AM and 50% between 9 AM and 2 PM, subject to availability.

  • Does the hotel offer late check-out and under what conditions?

    Late check-in or late check-out may be granted depending on availability, with fees of up to 50% of the nightly rate for departures before 6 PM.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge in all villas, pavilions, and common areas of Rosewood Phuket.

  • What amenities are found in the rooms at Rosewood Phuket?

    The accommodations are pavilions and villas with private pools, terraces, seating areas, coffee machines, flat-screen televisions, and bathrooms with bathtubs, bathrobes, and toiletries.

  • How many rooms or villas does Rosewood Phuket have and what type are they?

    The resort has 71 independent pavilions and villas, all with private pools or plunge pools and garden or sea views.

  • Are the rooms air-conditioned and is housekeeping included?

    Daily housekeeping, room service, air conditioning, safes, and multimedia amenities are included in the pavilions and villas.

  • How many stars does the Rosewood Phuket have?

    The Rosewood Phuket is a luxury resort rated 5 stars, a member of the Rosewood Hotels & Resorts collection.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a cooked-to-order breakfast, often described as varied and high quality, with Western and Asian options, as well as fresh juices.

  • What restaurants are available on-site at Rosewood Phuket?

    The resort features several restaurants and bars, including Red Sauce, Ta Khai, Mai, and The Shack, offering Italian, Thai, seafood cuisine, and snacks by the pool.

  • Is breakfast included in the room rate at Rosewood Phuket?

    Cooked breakfast is generally included in certain rates, with daily service in-room or at the restaurant during extended morning hours.

  • Does the hotel offer room service?

    Room service is available, allowing meals to be taken in the villa or on the private terrace, according to the current menu.

Spa & Wellness

  • What types of treatments are offered at the Asaya spa at Rosewood Phuket?

    The Asaya spa offers a wide range of treatments, including Thai massages, facials, wellness programmes, and personal training.

  • What wellness facilities and pools are available at Rosewood Phuket?

    Guests enjoy several outdoor pools, including an infinity pool, an activity pool, and a children's pool, as well as private pools in the pavilions and villas.

  • Is there a gym or fitness activities at the hotel?

    A fully equipped fitness room is available, complemented by wellness activities such as yoga or personalised coaching according to the schedule.

  • Does the hotel offer wellness programmes or holistic retreats?

    Some Asaya programmes offer personalised wellness retreats combining treatments, nutrition, and physical activities, to be arranged before or during the stay.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, Rosewood Phuket has several outdoor pools, including a main pool, a children's pool, and other sea-facing basins.

  • What leisure activities are offered on-site at Rosewood Phuket?

    The resort offers direct access to Emerald Bay beach, water activities, a kids club, a playground, a game room, and an activities programme.

  • Can you bike or participate in water activities from the hotel?

    Bikes are provided free of charge and the area is suitable for cycling, water sports, and excursions to other beaches in Phuket.

  • Are there cultural or culinary activities organised by Rosewood Phuket?

    The hotel occasionally organises cooking classes, local cultural experiences, and activities around gastronomy or wellness, varying by season.

Location & Access

  • Where is the Rosewood Phuket located in Phuket?

    The Rosewood Phuket is located on Tri Trang/Emerald Bay beach, near Patong, in the Patong area, Phuket province, Thailand.

  • What is the distance between the hotel and the airport?

    The approximate distance between Phuket International Airport (HKT) and the Rosewood Phuket is about 38 to 40 km by road, taking 45 to 60 minutes depending on traffic.

  • How far is the Rosewood Phuket from Patong Beach and shopping centres?

    The resort is located close to Patong Beach and the Jungceylon shopping centre, accessible by car in about ten minutes.

  • What are the ways to get to the Rosewood Phuket from Phuket airport?

    Access from the airport can be made by private car, taxi, shuttle, or a combination of bus and taxi, with a journey of about 45 to 60 minutes.

  • Does the hotel offer a shuttle service to Patong centre?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Are airport transfers available?

    Yes, airport transfers can be arranged upon request, in a private vehicle, with an additional charge depending on the type of car and timings.

  • What services are generally included in the rate at the Rosewood Phuket?

    Wi-Fi, parking, access to pools, the fitness centre, the beach, and often the kids club are included services for guests.

  • What additional services are available on request at the Rosewood Phuket?

    A 24-hour concierge service, room service, laundry, and babysitting are offered, some with an additional charge.

  • Are there service charges applied to consumptions and services on site?

    The resort applies a service charge and local taxes on dining and certain services, in accordance with hotel practices in Thailand.

Billing & Policies

  • Is Rosewood Phuket well regarded by guests?

    Rosewood Phuket is generally highly rated by travellers for its service quality, setting, and pool villas, although some reviews mention a limited dining choice.

  • Which hotel group does Rosewood Phuket belong to and who is the owner?

    Officially, Rosewood Phuket belongs to the Rosewood Hotels & Resorts group, which operates the resort under its international luxury brand.

  • What are the average prices for a night at Rosewood Phuket?

    Rates are dynamic and can vary depending on the season, occupancy, and villa category, generally starting from luxury rates for Phuket.

  • Are there additional taxes to consider on the room price?

    Local taxes and service charges are not always included in the displayed prices and are added at the time of billing according to Thai legislation.

  • What is the hotel's cancellation policy?

    The cancellation policy generally stipulates charging the total amount of the stay for no-shows, early departures, or late cancellations, depending on the terms of the booked rate.

  • Are there any occupancy taxes to pay?

    Yes, occupancy taxes and local taxes may be added to the total amount, in accordance with regulations and hotel practices in Thailand.

Pets

  • Are pets allowed at Rosewood Phuket?

    Pets are not allowed at Rosewood Phuket, except for service animals in accordance with applicable laws.

  • Are there additional fees for pets at Rosewood Phuket?

    Unauthorized pets may incur cleaning fees and the requirement to remove the animal from the premises, according to the hotel's official policy.

  • Are service dogs allowed at Rosewood Phuket?

    Service animals may be admitted provided that the required documentation or information is provided and on-site supervision rules are followed.

Family & Kids

  • Is Rosewood Phuket suitable for a family stay with children?

    The resort is family-friendly with a kids club, playground, shallow pools, and supervised activities for children.

  • Are babysitting services or supervised activities available for children?

    Childcare services and supervised activities are offered, allowing parents to enjoy the hotel's spa or restaurants.

  • Can a baby cot or extra bed be added in the villas at Rosewood Phuket?

    Baby cots and, depending on the categories, extra beds can be added, respecting the maximum capacity of each pavilion or villa.

Accessibility

  • Does Rosewood Phuket have rooms or pavilions suitable for persons with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide facilities to assist the mobility of persons with reduced mobility within the resort?

    Accessible parking spaces are available and buggies allow movement around the resort, suitable for navigating sloped terrain.

  • What assistance services does the hotel offer to guests with specific accessibility needs?

    Ramps, accessible pathways, and staff assistance are provided to help individuals with specific needs, depending on the areas of the hotel.

Sustainability

  • Does Rosewood Phuket implement actions for sustainable development?

    Rosewood Phuket is committed to an environmentally friendly approach, with integration into the vegetation, water management, and practices inspired by the concept of a sustainable resort.

  • What types of ecological initiatives are implemented at Rosewood Phuket?

    Waste reduction measures, limitations on single-use plastics, and sorting may be implemented, in addition to local environmental protection initiatives.

  • Does the hotel encourage guests to adopt eco-friendly behaviours during their stay?

    Certain amenities, such as bath linens, may be changed upon request to limit water and energy consumption, in line with eco-friendly practices.

The Concierge answers — Rosewood Phuket

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Phuket Airport and Rosewood Phuket?

    The concierge can organise a private transfer by car or minivan to or from Phuket Airport, with personalised welcome and schedules tailored to your flight.

  • How can I organise my transport from the hotel to Patong or Phuket Town?

    The concierge can book a taxi or a chauffeur-driven vehicle for your journeys to Patong, Phuket Town, or other beaches on the island.

  • Is it possible to rent a car or scooter directly from the hotel?

    The concierge can offer car rentals with delivery to the hotel, as well as scooters through selected partners.

  • Can you advise me on the best way to reach the main tourist sites in Phuket?

    The concierge can advise on the best transport options to reach the main temples, viewpoints, and shopping centres in Phuket.

Restaurant Reservations

  • Can you book renowned restaurants in Phuket during my stay at Rosewood Phuket?

    Reservations are made through the concierge, who can recommend and book fine dining or beach restaurants in Patong, Kamala, Kata, or Phuket Town.

  • Can you arrange a romantic seaside dinner outside the hotel?

    The concierge can suggest a selection of romantic seaside restaurants and make reservations at your desired time.

  • Can you help me get a table at a highly sought-after restaurant in Phuket?

    The concierge can assist in securing a table at popular restaurants, subject to availability and sometimes requiring prepayment or a deposit.

Spa Bookings

  • Can you book my treatments at the Asaya spa at Rosewood Phuket in advance?

    Reservations are made through the concierge or directly at the Asaya spa, which can offer time slots that fit your schedule.

  • Is it possible to organise a comprehensive wellness programme over several days at the spa?

    The concierge can organise personalised wellness rituals, combining massages, facials, and wellness sessions over several days.

  • Can you arrange a private massage in my villa or pavilion?

    The concierge can arrange villa massages based on availability, in coordination with the spa team.

Excursions & Cultural Visits

  • Can you organise a boat trip to the islands around Phuket?

    The concierge can arrange private or small group excursions to the Phi Phi Islands, Phang Nga Bay, and other nearby islands, using a speedboat or yacht.

  • Is it possible to organise a guided cultural tour of Phuket and its temples?

    The concierge can book a French or English-speaking guide to visit the Big Buddha, the temples, and Phuket Old Town.

  • Can you help me book a snorkeling or scuba diving trip?

    The concierge can offer snorkeling or diving trips with partner centres, including transport from the hotel.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic decoration of the villa, with petals, candles, and a bottle of wine or champagne, according to your wishes.

  • Can you help me organise a marriage proposal at Rosewood Phuket?

    The concierge can assist in organising a personalised marriage proposal, on the beach, in the villa, or during a private dinner.

  • Is it possible to order a birthday cake and flowers in the room?

    The concierge can coordinate a personalised cake, flowers, and a small celebration for a birthday or special occasion.

Shopping & Luxury Services

  • Can you advise me on luxury shopping and arrange transport from the hotel?

    The concierge can recommend luxury boutiques, shopping centres, and local workshops, and arrange a vehicle for your shopping trips.

  • Is it possible to have a personal shopper during my stay in Phuket?

    The concierge can offer personal shopper or stylist services through external partners, subject to availability.

  • Can you recommend reliable jewellers for buying gemstones in Phuket?

    The concierge can direct you to trustworthy jewellers and artisans for purchasing jewellery or gemstones in Phuket.

Family Activities

  • What family activities can you organise around Rosewood Phuket?

    The concierge can suggest family-friendly activities, such as visits to ethical elephant farms, water parks, or child-friendly boat trips.

  • Can you arrange a babysitting service while we enjoy dinner?

    The concierge can assist in arranging a babysitting service, subject to the hotel's conditions and the availability of qualified staff.

  • Can you provide me with the details and hours of the kids club for my children?

    The concierge can provide information on the hours, programmes, and access conditions of the hotel's kids club.

Personalized Experiences

  • Can you prepare a personalised itinerary for me to explore Phuket in one day?

    The concierge can design a tailored itinerary to explore Phuket in one day, based on your interests and desired pace.

  • Is it possible to organise a private dinner with a dedicated chef within the hotel?

    The concierge can arrange a private dinner on the beach or in the villa, with a personalised menu and dedicated service, subject to availability.

  • Can you organise private classes, such as Thai cooking or yoga, during my stay?

    The concierge can offer private classes, such as Thai cooking, yoga, or Muay Thai, with a dedicated instructor.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

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        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
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        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

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          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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          A note to the hotel management for a personal welcome on arrival.

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