Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · São Paulo

Emiliano São Paulo

R. Oscar Freire, 384 - Jardim Paulista, São Paulo - SP, 01426-000, Brésil, São Paulo

4.84.8/52,008 reviews · Google rating
  • In the heart of São Paulo
  • Member of Small Luxury Hotels of the World
  • Modern architecture and refined interior design
  • Intimate, refined atmosphere

Hotel 5-star in São Paulo, in the heart of São Paulo, featuring Small Luxury Hotels of the World membership, modern design and personalised service.

Where is Emiliano São Paulo, and is it convenient for exploring the city?

Emiliano São Paulo is set in the heart of São Paulo, in a lively central area.

Its location makes it easy to reach local attractions, lively districts and business hubs.

The concierge can also help plan a cultural itinerary suited to your pace.

What budget should you expect for a night at Emiliano São Paulo?

The nightly rate varies with the season, your dates and the room category selected.

For an accurate price, it is best to check your exact dates or contact the Concierge before booking.

Does Emiliano São Paulo have a restaurant and serve breakfast?

Yes, the hotel has a restaurant, a bar and a breakfast service.

Breakfast is designed in a tailored format, useful before a day of meetings or sightseeing.

For dinner, the concierge can also guide you towards a suitable table in São Paulo.

A word from the Concierge

Emiliano São Paulo through the Concierge's eyes

Emiliano São Paulo is located in the heart of São Paulo, Brazil. This 5★ hotel is a member of Small Luxury Hotels of the World. It sits in a vibrant neighborhood, providing easy access to local attractions. The modern architecture and interior design create a welcoming and elegant atmosphere.

What sets this establishment apart is its commitment to personalized service and attention to detail. Guests appreciate the intimate and refined ambiance that allows for relaxation after a day of exploration. The hotel offers an ideal setting for those seeking comfort and luxury.

Before your visit, note that Emiliano is suitable for both couples and business travelers. Its proximity to business centers and cultural attractions makes it a wise choice. Opt for the dry seasons to fully enjoy your stay.

_My tip from the Concierge: book your local activities in advance, as the best options fill up quickly._

Why choose Emiliano São Paulo?

Emiliano São Paulo is an exceptional address in São Paulo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of São Paulo
  • Member of Small Luxury Hotels of the World
  • Modern architecture and refined interior design
  • Intimate, refined atmosphere
  • Close to local sights and business hubs

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Tailored urban breakfast

    Begin the day in the calm of a refined address, with a breakfast shaped around your rhythm rather than the other way round. Before a day of meetings or discoveries in São Paulo, this moment offers a composed introduction to the city in an elegant, contemporary setting true to the hotel’s spirit.

    Idéal premier matinIncluded in your stay
  • Concierge-curated cultural itinerary

    Make the most of Emiliano’s central location by exploring São Paulo with greater coherence. The concierge can help shape a day between cultural institutions, galleries, lively districts and well-timed pauses. It is a particularly comfortable way to approach a dense city, favouring the right sequence over a mere accumulation of addresses.

    Sur mesureReservation required
  • Seamless business stopover

    Designed for business travellers, this experience is built around what the hotel does best: making a stay flow smoothly. A 24-hour front desk and concierge, wake-up service, daily housekeeping, laundry and logistical assistance allow guests to move through São Paulo more efficiently, without sacrificing comfort or quality of surroundings.

    BusinessIncluded in your stay
  • Return to calm after the city

    After a dense day in São Paulo, return to Emiliano’s intimate, hushed atmosphere. This is not an activity in the usual sense, but one of the property’s genuine privileges: the ability to experience the metropolis intensely and then come back to an orderly, elegant and soothing setting, with turndown service extending the feeling of rest.

    Included in your stay
  • Recommended gastronomic evening

    In São Paulo, the quality of a dinner depends as much on the choice of restaurant as on the neighbourhood, timing and desired atmosphere. With the help of the concierge, let yourself be guided towards an evening suited to your style: a discreet dinner, a sought-after address, a business meal or a more local discovery. It is an easy way to enjoy São Paulo’s culinary richness with discernment.

    À réserver tôtReservation required
  • Weekend for two in the heart of São Paulo

    For couples, Emiliano offers a particularly appealing reading of the city: central without being hectic, elegant without stiffness, intimate without isolation. The experience lies in alternating cultural outings, good dining and moments of retreat at the hotel, with the rare feeling of having found an urban refuge that accompanies the city rather than denying it.

    CouplesReservation required

Restaurants & bars

2 on-site dining venues, including 2 Michelin stars.

  • D.O.M.

    2 Michelin stars

    Restaurant

    Chef: Alex Atala
    Chef: Alex Atala

    Highlights

    • Creative
    • Quando a onça bebe água
    Practical information

    The concierge’s wordIn São Paulo, book D.O.M. by Alex Atala for a creative two-Michelin-star table, and keep an eye on Quando a onça bebe água.

  • Fasano

    Restaurant

    Chef: Luca Gozzani
    Chef: Luca Gozzani

    Highlights

    • Italian
    • creamy burrata with Parma ham, followed by a succulent lamb fillet with gnocchi, with a delicious panna cotta
    Practical information

    The concierge’s wordAt Fasano, go for the creamy burrata with Parma ham, then the lamb fillet with gnocchi, and finish with the panna cotta.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may be applicable.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: R. Oscar Freire, 384 - Jardim Paulista, São Paulo - SP, 01426-000, Brésil

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 2,008 reviews

5/5Florida Oil

My name is faiz Salti I stayed at this property and I have to tell you the service. The employees were absolutely impeccable. I had a really great time at this hotel. The rooms are nice modern. The food was amazing…

1/5Silvialicius

I recently stayed at the Emiliano Hotel, and it was unquestionably one of the worst experiences I’ve ever had. After a grueling 13‑hour flight, I politely requested an early check‑in. Instead of showing any flexibility…

3/5Brandi Fitzwater

Check in was smooth. Everyone was very kind. Room is well equipped. The bed is very hard. The absolute best 90 minute massage I have ever had was at their spa. I also went to their spa for their 60 minute facial…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • MaspTourist attraction

    1.1 km · 13 min walk

    Art museum 1.1 km away, featuring a diverse collection of works ranging from classical to contemporary.

    Practical information

    The concierge’s wordFor a cultural break in São Paulo, head to Masp when you feel like moving from classical to contemporary art in a single visit.

  • Museu da Imagem e do Som (MIS)Museum

    1.3 km · 16 min walk

    Museum a thirteen-minute walk away, dedicated to image and sound through various exhibitions.

    Practical information

    The concierge’s wordA 13-minute walk away, MIS offers a cultural break around image and sound, ideal for a change of pace between two appointments.

  • Football (Soccer) MuseumMuseum

    2.1 km · 4 min by car

    Museum dedicated to football, located 2,058 meters from the hotel.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break in São Paulo, this museum dedicated to football suits fans and curious visitors alike.

  • Beco do BatmanTourist attraction

    2.4 km · 4 min by car

    Beco do Batman, a tourist attraction known for its colorful murals and artistic atmosphere.

    Practical information

    The concierge’s wordFor a creative break in São Paulo, head to Beco do Batman when you're in the mood for colorful murals and an artistic atmosphere.

  • Centro Cultural São PauloMuseum

    2.6 km · 4 min by car

    Cultural center 2.6 km away, featuring various exhibitions and artistic events.

    Practical information

    The concierge’s wordFor a cultural break in São Paulo, head to Centro Cultural São Paulo if you're in the mood for exhibitions and a range of artistic events.

  • Teatro RenaultOpera house

    3.0 km · 5 min by car

    Concert hall three kilometers away, dedicated to a variety of musical performances.

    Practical information

    The concierge’s wordFor a musical evening in São Paulo, Teatro Renault offers an opera-and-concert interlude, ideal if you're in the mood for an eclectic program.

  • Parque do PovoTourist attraction

    3.4 km · 6 min by car

    Urban park located 3.3 km away, providing green space for walking and relaxation.

    Practical information

    The concierge’s wordIdeal for a green break in São Paulo: go late morning or late afternoon for a stroll and a little time to unwind.

  • Cathédrale métropolitaine de São PauloChurch

    3.6 km · 6 min by car

    Religious building located 3.5 kilometers away, representing an example of religious architecture in São Paulo.

    Practical information

    The concierge’s wordFor a contemplative break in São Paulo, the Metropolitan Cathedral offers a lovely glimpse of religious architecture, ideal during a cultural stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parque Ibirapuera - Portão 10Park

    2.1 km · 4 min by car

    Urban park, ideal for walks and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in São Paulo, head to Parque Ibirapuera - Portão 10 for a walk or some time outdoors.

  • Parc d'IbirapueraPark

    2.3 km · 4 min by car

    Ibirapuera Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in São Paulo, head to Ibirapuera Park when you feel like unwinding or enjoying some time outdoors.

  • Parque da Água BrancaPark

    4.0 km · 7 min by car

    Park in São Paulo, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in São Paulo, head to Parque da Água Branca when you feel like slowing down and enjoying nature.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Marché Municipal de São PauloMarket

    4.5 km · 8 min by car

    Market in São Paulo, offering a variety of fresh and local products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Emiliano São Paulo?

    Check-in is generally available in the afternoon and check-out in the late morning, in accordance with luxury hotel standards in São Paulo. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges depending on the arrival time. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer a late check-in service for night arrivals?

    Late check-in can be arranged if the reception is informed in advance, to ensure the room is prepared and ready for your arrival. Contact the concierge to confirm the day's arrangements.

  • Is it possible to request a late check-out at Emiliano São Paulo?

    A late check-out may be granted depending on availability on the day of departure and may incur an additional charge. Contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    The hotel has a valet service offering parking, generally in monitored parking, with daily charges. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where exactly is Emiliano São Paulo located in the city?

    The establishment is located at Rua Oscar Freire 384, in the heart of the Jardins district, between Avenida Paulista and Avenida Faria Lima, in the upscale area of São Paulo.

  • In which district of São Paulo is the Emiliano hotel located?

    The hotel is situated on Rua Oscar Freire, a street known for its luxury boutiques, art galleries, high-end restaurants, and cafés.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 8 to 10 km from Congonhas Airport and about 28 to 30 km from Guarulhos International Airport, depending on the route.

  • Is the hotel well served by public transport (metro, bus)?

    The establishment is close to a metro station in the Jardim Paulista area, making it easy to access the main districts of the city.

  • How can I access Emiliano São Paulo from Avenida Paulista or Faria Lima?

    The reception can provide the full address, contact details, and indicate the best route by road or taxi depending on your starting point. Contact the concierge to confirm the day's arrangements.

Rooms & Amenities

  • How many rooms does the Emiliano São Paulo hotel have and what types are they?

    The hotel offers contemporary style rooms and suites, with a total of approximately 56 units, providing an intimate luxury atmosphere.

  • What amenities can be found in the rooms of the Emiliano São Paulo?

    The rooms feature air conditioning, television, docking station, premium bedding, safe, as well as 24-hour room service.

  • Are the rooms well soundproofed and suitable for rest?

    The rooms benefit from blackout curtains and a carefully designed sound environment to ensure a quiet rest, in line with the hotel's luxury positioning.

  • Does the hotel offer daily housekeeping and an in-room safe?

    The rooms provide a safe, laundry service, and daily cleaning service, suitable for business or leisure stays.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free throughout the property, including in the rooms and common areas, for guests staying at the hotel.

  • What services are included in the room rate at Emiliano São Paulo?

    The room rates generally include access to Wi-Fi, the fitness centre, as well as concierge and reception services 24/7.

  • Does the hotel offer a room service available 24/7?

    A 24-hour room service is offered, allowing guests to order meals and drinks to their room at any time.

  • Is there a laundry or dry cleaning service for guests?

    A laundry and dry cleaning service is available, handled by the hotel staff for an additional fee.

Dining

  • What type of breakfast is offered?

    Breakfast is served at Restaurante Emiliano in the form of table service or à la carte buffet, with an international offering and specific options depending on the period. Contact the concierge to confirm the day's arrangements.

  • What style of cuisine is offered at Restaurante Emiliano in São Paulo?

    Restaurante Emiliano serves contemporary international and Brazilian cuisine, open for breakfast, brunch, lunch, and dinner.

  • Can the hotel provide menus suitable for special diets (vegetarian, gluten-free)?

    The restaurant offers personalised menus, with vegan and gluten-free options available on request for guests with dietary restrictions.

  • Is there a bar or lounge at Emiliano São Paulo?

    The hotel bar serves champagne and caviar in a chic setting, with a lively lounge and a vertical garden.

  • How much does brunch cost at Restaurante Emiliano in São Paulo?

    Brunch is offered at the restaurant on certain dates, with a menu and price that vary according to the season and events. Contact the concierge to confirm the details for the day.

Spa & Wellness

  • What spa and wellness facilities are available at Emiliano São Paulo?

    The hotel has a spa with a sauna, hot tubs, and a range of massages and beauty treatments dedicated to wellness.

  • Does the hotel have a gym or fitness centre?

    The fitness centre includes a well-equipped gym, accessible to hotel guests, with modern fitness equipment.

  • What types of treatments are offered at the spa of Emiliano São Paulo?

    Massages, facials, and other treatments are offered at the spa, by reservation, with different types of rituals and durations.

  • What are the opening hours of the spa and gym?

    The hours of the spa and gym may vary depending on the days and seasons. Contact the concierge to confirm the details for the day.

  • Does the hotel have a swimming pool?

    No pool is mentioned among the facilities of the Emiliano São Paulo hotel in the official descriptions and main travel agencies consulted.

Activities & Leisure

  • What leisure activities are available on-site or nearby the hotel?

    The hotel mainly offers wellness experiences, a spa, a lounge bar, as well as proximity to shops, galleries, and restaurants in the Jardins district.

  • Is the hotel close to Ibirapuera Park or other large parks?

    Ibirapuera Park is accessible in about 5 minutes by car, offering many green spaces, running tracks, and cultural attractions.

  • Can we go shopping and visit galleries on foot from Emiliano São Paulo?

    Art galleries, cafés, and luxury boutiques are just a few steps away, allowing for shopping and outings without long distances.

Family & Kids

  • Is Emiliano São Paulo suitable for a family stay with children?

    The hotel caters primarily to an adult clientele but can accommodate families with children in certain room categories. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide baby cots or equipment for toddlers?

    Baby cots or solutions for young children can be provided upon prior request, depending on the configuration of the reserved room. Please contact the concierge to confirm the arrangements for the day.

  • Is there a play area or mini-club for children at the hotel?

    No play area or children's club is mentioned among the facilities, as the hotel is more oriented towards urban luxury than family resort.

  • What is the policy regarding children sharing a room with their parents?

    Rates for an additional child and the conditions for room sharing depend on the child's age and the reserved category. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Emiliano São Paulo?

    Pets are accepted at Emiliano São Paulo, as the establishment is indicated as pet friendly by several online agencies.

  • Are there additional fees for bringing a pet?

    Additional fees or restrictions on size or number may apply for accommodating pets. Please contact the concierge to confirm the arrangements for the day.

  • Are there rooms specifically dedicated to guests travelling with pets?

    Only certain rooms or floors may be reserved for guests with pets, depending on the hotel's policy. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Emiliano São Paulo accessible to people with reduced mobility?

    The establishment is presented as accessible to people with reduced mobility, with suitable facilities and adapted rooms reported.

  • What accessibility features are available in the hotel's common areas?

    Features such as ramps, adapted elevators, and wheelchair access are reported, but the precise details of the facilities should be confirmed before the stay.

  • Does the hotel offer specially adapted rooms for disabled guests?

    Accessible rooms for wheelchair users are available, with adapted bathrooms, according to the descriptions from partner platforms.

Billing & Policies

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged by the concierge, in a private vehicle or taxi, depending on availability and the needs of guests. Contact the concierge to confirm the arrangements for the day.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked, ranging from flexible conditions to non-refundable offers depending on the period and booking channel. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted to settle my stay at Emiliano São Paulo?

    Payment for stays is generally made in Brazilian real, with acceptance of major international credit cards and sometimes bank transfers for certain bookings. Contact the concierge to confirm the arrangements for the day.

  • Are there any city taxes to pay?

    A city tax or occupancy tax may be applied per night and per person, in addition to the displayed rate. Contact the concierge to confirm the arrangements for the day.

  • What is the price range for a night at Emiliano São Paulo?

    Room rates vary according to the season, category, and occupancy, with prices positioned in the luxury segment of São Paulo. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • What hygiene and health measures are in place at Emiliano São Paulo?

    The hotel emphasises high cleanliness standards, using disinfectants, washing linens at high temperatures, and implementing distancing measures in common areas.

  • Does the hotel provide hand sanitiser and protective screens in common areas?

    Hand sanitiser dispensers are available and protective screens are installed in certain interaction areas, in accordance with recent protocols.

  • How is the hotel's linen treated to ensure good hygiene?

    Textiles are washed at a minimum of 60 °C, a practice that helps reduce pathogens and ensures better hygiene for guests.

  • Does Emiliano São Paulo have a clearly defined environmental or sustainability policy?

    The hotel implements health safety measures but does not publicly detail all environmental or sustainability policies. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Emiliano São Paulo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between São Paulo airport and Emiliano São Paulo?

    The concierge can organise a private transfer by car or van to or from Congonhas and Guarulhos airports, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a car with a driver for a few hours from the hotel?

    The concierge can book a car service with a driver by the hour for your business meetings or visits, with sedans or luxury vehicles according to your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise my transport to the business districts of Paulista and Faria Lima?

    The concierge can advise on the best transport options to Ibirapuera, Paulista or Faria Lima and book a taxi or ride-hailing service for round trips. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a helicopter transfer from the helipad at Emiliano São Paulo hotel?

    The concierge can book a helicopter departing from the hotel’s helipad for airport transfers or quick trips around the city, subject to conditions and availability. Contact the concierge to confirm the arrangements for the day.

  • Can I ask the concierge to book a taxi very early in the morning for my return flight?

    The concierge can schedule a taxi or ride-hailing service early in the morning or late at night and can arrange for payment in advance at the reception if necessary. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at Restaurante Emiliano for dinner or brunch?

    Reservations are made through the concierge, who can secure a table at Restaurante Emiliano for lunch, dinner or brunch, according to your preferred timings and menu. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend and book fine dining restaurants near the hotel?

    The concierge can recommend and reserve fine dining restaurants in Jardins, Vila Madalena or Itaim, taking into account your culinary preferences and dress code. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a personalised menu prepared by the chef at Restaurante Emiliano?

    The concierge can arrange a private dinner or a personalised tasting menu with the chef at Restaurante Emiliano, according to your dietary restrictions. Contact the concierge to confirm the arrangements for the day.

  • Can you help me book the Sunday brunch at Emiliano São Paulo hotel?

    The concierge can check availability and reserve a Sunday brunch at the hotel, specifying prices, timings and any advance payment conditions. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a romantic in-room dinner with a menu from Restaurante Emiliano?

    The concierge can arrange a special room service with elegant presentation, champagne and a selection of dishes from Restaurante Emiliano. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can a massage or treatment be booked at the Emiliano São Paulo spa?

    Reservations are made through the concierge, who can secure a slot at the spa for massages, facials, sauna or hot tubs. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a couple's spa treatment for a romantic moment?

    The concierge can arrange a wellness ritual for couples at the hotel spa, including massages and access to facilities, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise me on the best time of day to enjoy the spa in peace?

    The concierge can indicate the quietest times, reserve your slot, and coordinate a light snack or a glass of champagne after the treatment. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can a private guided tour of São Paulo be arranged from the hotel?

    The concierge can organise a private tour of the main districts of São Paulo with a French or English-speaking guide, departing from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest a cultural itinerary around the museums and parks of São Paulo?

    The concierge can recommend cultural routes including MASP, the Pinacoteca, or Ibirapuera and reserve skip-the-line tickets and transport. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a day trip outside São Paulo from the Emiliano?

    The concierge can book an excursion with a driver to the Serra da Mantiqueira region or other day trips. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can a romantic surprise in the room be arranged for a marriage proposal?

    The concierge can prepare a romantic decoration with flowers, candles, petals, music, and a bottle of champagne in your room before your arrival. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise a private birthday celebration inside the hotel?

    The concierge can organise a small private event with a personalised menu, cake, decoration, and possibly live music, in coordination with catering. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a bouquet of flowers or a gift delivered to the room before our arrival?

    The concierge can arrange for flowers, gifts, or personalised cakes to be delivered to your room or the restaurant, according to your instructions. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can the concierge organise a personalised luxury shopping session in the Jardins district?

    The concierge can recommend high-end boutiques on Rua Oscar Freire and arrange for a personal shopper or private stylist service. Contact the concierge to confirm the arrangements for the day.

  • Can you help me book a high-end hairdresser or makeup artist before an event?

    The concierge can book a high-level hairdresser, makeup artist, or barber either in-room or at a nearby partner salon. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a tailor or express alteration service through the concierge?

    The concierge can arrange for a tailor or express alterations service, with collection and return of garments to your room. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can the concierge recommend child-friendly activities in São Paulo?

    The concierge can suggest child-friendly activities such as parks, interactive museums, or educational farms and coordinate transport and tickets. Contact the concierge to confirm the arrangements for the day.

  • Can you help me find a trustworthy babysitter during my stay at Emiliano São Paulo?

    The concierge can assist in booking a licensed babysitting service, with profiles and conditions available during your stay. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to request a customised programme combining gastronomy, art, and nightlife in São Paulo?

    The concierge can create a tailored itinerary combining art, gastronomy, and nightlife, based on your interests and the duration of your stay. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise exclusive or private access experiences in the city?

    The concierge can organise exclusive experiences such as private tastings, visits to artists' studios, or privileged access to certain locations, depending on current partnerships. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits