Maroma
Maroma is located on the Caribbean coast of Mexico, in Riviera Maya. This 5★ hotel offers an idyllic setting, surrounded by white sandy beaches and lush vegetation. It is recognized for its serene atmosphere and high-end services, attracting travelers seeking relaxation and esca…
How do I book Maroma through MyConciergeHotel?
MyConciergeHotel is the IATA-accredited agency partnered with this hotel in Riviera Maya. Our rate is the Amadeus GDS net rate — no agency markup, 10-minute price lock, secure payment through Amadeus Payments (PCI-DSS, 3-D Secure), non-affiliated price comparator and MyConciergeHotel loyalty benefits applied from the first night. Updated 19 May 2026.
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About
Maroma is located on the Caribbean coast of Mexico, in Riviera Maya. This 5★ hotel offers an idyllic setting, surrounded by white sandy beaches and lush vegetation. It is recognized for its serene atmosphere and high-end services, attracting travelers seeking relaxation and escape. Listed in The World's 50 Best Hotels 2025, Maroma stands out for its commitment to excellence and guest well-being.
The overall atmosphere at Maroma is that of a tranquil retreat, where luxury blends with nature. Visitors appreciate the quality of the facilities and the level of service, often praised by critics. The hotel offers an authentic experience, highlighting local culture while providing modern amenities. Common areas are designed to promote relaxation and well-being, creating an environment conducive to disconnection.
Before you go, know that Maroma is particularly suited for couples and travelers seeking tranquility. The best time to stay is from December to April when the weather is pleasant. Be sure to book your activities in advance, as the hotel can be busy during peak season. Families can also find happiness here, with services tailored for children.
_My tip from the Concierge: book your stay several months in advance to secure the best availability and rates._
Highlights
Highlights coming soon.
Services & amenities
Detailed services coming soon.
Rooms & suites
Room catalog coming soon.
Frequently asked questions
Before your stay
Is there parking available at Maroma hotel?
Maroma hotel offers parking services for its guests. It is advisable to contact the concierge to confirm the current arrangements.
Is breakfast included in the rate at Maroma hotel?
The terms regarding breakfast may vary. It is recommended to check with the concierge for accurate information on available options.
Does Maroma hotel offer free Wi-Fi access?
Maroma hotel typically provides free Wi-Fi access to its guests. For specific details, please contact the concierge.
Are pets allowed at Maroma hotel?
Policies regarding pets may vary. It is best to contact the concierge to confirm the current rules.
What is the distance from Maroma hotel to the nearest airport?
The distance from Maroma hotel to the nearest airport may vary. It is advisable to check with the concierge for accurate information.
Does Maroma hotel have a swimming pool?
Yes, Maroma hotel has a swimming pool. For additional details about the facilities, please contact the concierge.
Is early check-in possible at Maroma hotel?
Early check-in options may depend on availability. It is recommended to contact the concierge for more information.
Does Maroma hotel offer transfer services?
Maroma hotel may offer transfer services. For specific details, please contact the concierge.
What are the cancellation policies at Maroma hotel?
Cancellation policies may vary depending on the type of booking. It is advisable to check with the concierge for accurate information.
Are there any occupancy taxes at Maroma hotel?
Occupancy taxes may apply at Maroma hotel. For detailed information, please contact the concierge.
Does Maroma hotel have family-friendly amenities?
Maroma hotel typically offers family-friendly amenities. For more details, it is advisable to contact the concierge.
Does Maroma hotel offer services for persons with reduced mobility?
Maroma hotel strives to offer services for persons with reduced mobility. For specific information, please contact the concierge.
Why book with MyConciergeHotel?
IATA-accredited agency
GDS net rates negotiated directly, no intermediary, no markup.
APST financial guarantee
Your payments are protected by the Association Professionnelle de Solidarité du Tourisme.
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Amadeus Payments — PCI DSS level 1, 3-D Secure strong authentication.
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Advisors 7 days a week
A French-speaking team replies to your enquiries by email within 24 business hours.